Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

986 Reviews

98% Would Recommend
Latest Review about 15 hours ago

Reviews


TT
Tj T.
Castro Valley, CA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
TJ said the service was really good, and the employees helped him out when he was in a pinch.
This review was collected via phone interview by Customer Research Inc.

BN
BARBARA N.
Castro Valley, CA
Saturn Ion
Verified
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01/25/2018
Smog check
I needed a Smog check to renew my registration. They took my car in immediately and I had it back in less than 1/2 hour. Castro Valley Union 76 is the BEST!

KL
Keith L.
Castro Valley, CA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Keith said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

JV
JUDY V.
Castro Valley, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018
Battery replacement
I thought that possibly the starter or alternator had gone out but when they checked it they found it was just the battery, They replaced it and we were good to go within a couple of hours. One thing I really like about this shop is that they only do what is necessary - they do not try and get you to buy other services if they are not needed.

SM
SCOTT M.
Hayward, CA
Acura TL
Verified
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01/17/2018
Preventative maintenance
Brought car in for service. Got a fair price and oil change and tire rotation completed within 2 hours. Convenient location in Castro Valley.

MW
MARGUERITE W.
San Lorenzo, CA
Ford Focus
Verified
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01/14/2018
Great quality work
The workers are friendly, loyal felt I could trust their opinion and the work they did on my car.

MM
Manual M.
Castro Valley, CA
Mercedes-Benz E430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Manual said the staff were very helpful. They did the job well and quickly.
This review was collected via phone interview by Customer Research Inc.

AM
Arturo M.
Castro Valley, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Spoke with Fely. She said the staff did a good job and she was happy with the service.
This review was collected via phone interview by Customer Research Inc.

EG
Edward G.
Hayward, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Edward said the staff did everything in a timely, efficient, courteous manner.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Castro Valley, CA
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Kevin said the business installed a new starter on his vehicle. So far, everything is working fine. The teeth seem tight, but he thinks it is because it is new.
This review was collected via phone interview by Customer Research Inc.

LB
Lance B.
San Lorenzo, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Lance said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
Hayward, CA
Chevrolet Colorado
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/10/2018 Category: Service
George said he was charged $114 for the timing belt and he came off.
This review was collected via phone interview by Customer Research Inc.

DJ
Donna J.
Castro Valley, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Donna said the team is always responsive. They called her right away and did what they said would.
This review was collected via phone interview by Customer Research Inc.

MN
Martha N.
Castro Valley, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Martha said she has been going to this business for 10 to 15 years, and she always receives excellent service.
This review was collected via phone interview by Customer Research Inc.

RS
ROSEMARY S.
Oakland, CA
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018
.
Castro Valley Union 76 always does superb work and everyone is friendly to boot.

YF
YOLANDA F.
Castro Valley, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
Friendly, reliable, fair pricing.
My experience has been thus far excellent. As a women it’s important to know I can rely on their expertise and not be taken advantage of. They explain the service needed and provide fair pricing. I’ve recommended them to others as I feel confident in their business model.

GT
GERRY T.
Castro Valley, CA
Nissan 240SX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2017
Great place
Great service, knowledgeable mechanics. I have never had a single complaint about work done on my car. Great customer service.

TW
Trevor W.
California
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Trevor said this business had his vehicle done in a reasonable amount of time, and it works.
This review was collected via phone interview by Customer Research Inc.

EG
Erika G.
Oakland, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Spoke with Carlos. He said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BN
BARBARA N.
Castro Valley, CA
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017
12/20/17 Service on car
I have been having my car serviced here for 30 years. I keep going back because they provide excellent service and are very dependable. They always accommodate me when I am planning a road trip and want to assure my car is in best possible condition for the trip.
I recommend the Castro Valley Union 76 to anyone who wants the best car care possible. Thank you to the crew for their professionalism and quality work.