Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

957 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


DB
Deborah B.
Castro Valley, CA
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Deborah said the smog check went quickly. There were no issues at all and their customer service was very good.
This review was collected via phone interview by Customer Research Inc.

FL
FRANKLIN L.
Castro Valley, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017
The service has always been excellent, prompt, efficient and friendly.
Jay and all the staff are very responsive to my needs and request attentively & promptly. All my four cars receive excellent services every time I needed service.
jack M. from Castro Valley Union 76 responded on 10/14/2017

Thank you for your kind words, we appreciate your business


MV
Mary V.
Castro Valley, CA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017 Category: Service
Mary said Jack and Jay are her best friends. They treat her with respect and they do good work.
This review was collected via phone interview by Customer Research Inc.

JM
Janki M.
Fremont, CA
Lexus LS 460
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Spoke with Janki's husband. He said his wife is happy with the work.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Castro Valley, CA
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Mike said the staff at this business are friendly. They are good guys and he enjoys speaking with them. Their prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

DV
DENNIS V.
Castro Valley, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2017
Castro Valley union 76
Awesome and Very good in what they do.

LY
LENA Y.
Castro Valley, CA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2017
Oil change service
Awesome service

LS
Luigi S.
San Leandro, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
Luigi said the staff at this business did a good job. He is very happy with their service. The owner was very professional. He thanked them for helping him out.
This review was collected via phone interview by Customer Research Inc.

DO
DIAHANN O.
Castro Valley, CA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2017
Excellence
Excellence

SG
Stephane G.
Castro Valley, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Stephane said this business has good customer service and they do good work in repairing her vehicle. They also let her know when her vehicle does not need a repair or service. They are excellent and she is happy with everything that they did.
This review was collected via phone interview by Customer Research Inc.

CG
Carlos G.
Hayward, CA
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017 Category: Service
Carlos said he had a good experience with the service and the time management.
This review was collected via phone interview by Customer Research Inc.

CL
Charles L.
Oakland, CA
Chevrolet Astro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017 Category: Service
Charles said the business was straightforward and informative. They did good work.
This review was collected via phone interview by Customer Research Inc.

FS
FRANKLIN S.
San Leandro, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017
Job done
Just are!

JV
JUDY V.
Castro Valley, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017
Replacement of back light fixture
Excellent. In and out in 15 minutes.

CW
Cory W.
Castro Valley, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017 Category: Service
Cory said he appreciated the staff remembering who he was and what the details for the repairs on his vehicle were.
This review was collected via phone interview by Customer Research Inc.

RS
RENEE S.
Hayward, CA
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2017
Made an appt. on Friday for Saturday @ 9:00 am. I was in a little after 9 and out within 35 min for my oil change.
I had questions about my car & the guy from UCLA was very informative & helpful with feedback.

BC
B.J. C.
Hayward, CA
HUMMER H2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
B.J. said the business was friendly, thorough and they did a good job. They were quick to contact her saying the service would only take hours and they were done when they said they would be.
This review was collected via phone interview by Customer Research Inc.

CP
Charles P.
Castro Valley, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Charles said the son of the owner was hard working. He communicated well and he did a good job. He was very happy with the service he received.
This review was collected via phone interview by Customer Research Inc.

CN
CY N.
Oakland, CA
Toyota Prius v
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017
Long time custumer
I needed helpwith shirt notice and in the middle of my work day. Jay helped me out and had me out of there in no time at all
jack M. from Castro Valley Union 76 responded on 09/13/2017

Thank you Cy for your kind.words.


JE
James E.
Hayward, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
James said the business is quick and he has no problems with them. They take good care of him and everything always works out well.
This review was collected via phone interview by Customer Research Inc.