Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1025 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


KB
Kyle B.
Castro Valley, CA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Kyle said he appreciated the service at this business. They did a great job and they explained the situation well.
This review was collected via phone interview by Customer Research Inc.

CW
Cathy W.
San Leandro, CA
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Cathy said that the business has always been able to help and they are great.
This review was collected via phone interview by Customer Research Inc.

YC
Yung C.
Hayward, CA
Nissan Murano
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/23/2018 Category: Service
Young said the service took longer than expected and the end cost was more than he expected.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 03/27/2018

Mr Yung we are so sorry that you felt this way, we called you everytime to let you know the progress at the same time you wanted to buy used parts, that normally takes more time, we did the best for your repairs, we are sorry if you feel that we did not finish the job on time also becuase you keep saying take your time/


PP
PATRICK P.
Castro Valley, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018
Very Friendly and informative
great communication from Jack and his crew. Seam there is nothing they cannot repair.

MB
Mamta B.
Castro Valley, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Mamta said she went in for a smog text. She walked in and they took over. It was done within 45 minutes, and it was a smooth experience. The receptionist was very friendly and open.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Hayward, CA
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Michael said the business had great service and kept him informed.
This review was collected via phone interview by Customer Research Inc.

JJ
Jack J.
San Lorenzo, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Jack said the employees were super, fast, and provided good service.
This review was collected via phone interview by Customer Research Inc.

TP
Tony P.
Castro Valley, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Tony said the business did a great job and they finished very quickly.
This review was collected via phone interview by Customer Research Inc.

PS
Petelo S.
Hayward, CA
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Petelo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RQ
Richard Q.
Castro Valley, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2018 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RE
Ruben E.
Castro Valley, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Ruben said the employees care about their customers, and they were up for a challenge.
This review was collected via phone interview by Customer Research Inc.

HL
Hajoo L.
Castro Valley, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Spoke with Lynn. She said that the service she received was very good.
This review was collected via phone interview by Customer Research Inc.

DF
Dennis F.
El Dorado Hills, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Dennis said the staff did a good job, and he would recommend the facility to others.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Castro Valley, CA
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Chris said the business was very good.
This review was collected via phone interview by Customer Research Inc.

SJ
SHERONICA J.
San Leandro, CA
BMW X6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2018
Excellent service! Experienced technicians
The Company provide 5 Star service.

CM
Carol M.
San Lorenzo, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Carol said the business gave good service.
This review was collected via phone interview by Customer Research Inc.

MB
Manny B.
Castro Valley, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Manny said he appreciated that the staff at this business explained what was up with his vehicle when some warning lights came on. They told him to bring it in right away. When he did, they provided good service.
This review was collected via phone interview by Customer Research Inc.

AP
Adrienne P.
Castro Valley, CA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Adrienne said the service was good and not too expensive.
This review was collected via phone interview by Customer Research Inc.

GH
GEORGE H.
Hayward, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018
Customer
Fast and friendly

TT
Tj T.
Castro Valley, CA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
TJ said the service was really good, and the employees helped him out when he was in a pinch.
This review was collected via phone interview by Customer Research Inc.