Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

957 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


JV
JUDY V.
Castro Valley, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2017
Smog check
Completed very quickly. Employees are always super friendly.

ML
Melisa L.
Hayward, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Melisa said this business completed the service on her vehicle in the time frame they gave her and she was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

EH
Elaine H.
Castro Valley, CA
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Elaine said she has had work done at this facility before and she's been satisfied.
This review was collected via phone interview by Customer Research Inc.

IR
Irene R.
Oakland, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Irene said staff has been really good with their service. They are honest.
This review was collected via phone interview by Customer Research Inc.

WT
Wilma T.
Castro Valley, CA
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2017 Category: Service
Wilma said this business has always done good work but it broke down again. They are good and family oriented.
This review was collected via phone interview by Customer Research Inc.

KP
KENNEDY P.
Castro Valley, CA
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2017
Professional
Good service

MM
Mark M.
Castro Valley, CA
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017 Category: Service
Mark said he called a number of places looking for someone to do a smog test for his vehicle. They are the only ones that had the machine to smog test vehicles older than 2000. They did their job and he has no reservations of using them again. They have a nice clean waiting room and took care of it while he was there, it was all done quickly.
This review was collected via phone interview by Customer Research Inc.

YF
YOLANDA F.
Castro Valley, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
Quick, proactive in communicating future repairs.
I appreciate that their usual able to take my vechile when it's convenient for me.

BJ
Benjamin J.
Toronto, ON
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Benjamin said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

HA
Horea A.
Oakland, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Horea said the service was good. They were very helpful and the customer service was really good.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Castro Valley, CA
Mazda Protege5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Mark said year after year he continuously goes back to the business for his smog checks. He stated he feels they do the best job for him.
This review was collected via phone interview by Customer Research Inc.

YF
Yolanda F.
Castro Valley, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Yolanda said they did what they were supposed to, and they finished when promised. She will be bringing her other vehicle in next week.
This review was collected via phone interview by Customer Research Inc.

FI
Fady I.
Castro Valley, CA
Mercedes-Benz C280
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Fady said the business was quick as they fixed the problem and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

DD
Diane D.
Castro Valley, CA
Hyundai Elantra GT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Diane said everything went as planned with her vehicle at this business, but they forgot to replace the sticker in her window for her next oil change.
This review was collected via phone interview by Customer Research Inc.

AS
Alex S.
Castro Valley, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Alex said the business had a quick turnaround and fair pricing.
This review was collected via phone interview by Customer Research Inc.

KC
Karla C.
Castro Valley, CA
Mercedes-Benz CLA-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Karla said the customer service was really good at the business. They offered a ride home if she needed it.
This review was collected via phone interview by Customer Research Inc.

JN
Jotham N.
Hayward, CA
Ford Ranger
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/22/2017 Category: Service
Jotham said the fee for the inspection was high at the business.
This review was collected via phone interview by Customer Research Inc.

CS
Carol S.
San Leandro, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Carol said when she went into this business, she was desperate and they were very nice about taking care of her problem. She said they were very friendly and quick. They did a good job.
This review was collected via phone interview by Customer Research Inc.

SJ
SHERONICA J.
San Leandro, CA
BMW X6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017
Doing it right!!!
Good work & Good people

LH
Lyndsey H.
Castro Valley, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017 Category: Service
Spoke with Benjamin. He said this business completed the service quicker than expected. The cost for their service was reasonable.
This review was collected via phone interview by Customer Research Inc.