Castro Valley Union 76

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

835 Reviews

98% Would Recommend
Latest Review 2 days ago
Review for Castro Valley Union 76
Pat V. on 04/09/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Pat said this business charged him quite a bit for an oil change and he had asked them to do a brake inspection, which they did not do. He would not recommend this business for service due to these issues.
Vehicle: Volvo 740
Category: Service
Service Date: 04/02/2016
Review Created: 04/09/2016
This review was collected via phone interview by Customer Research Inc.
jack M. at Castro Valley Union 76 responded on 04/15/2016

Sorry to hear that Mr Pat that you are unhappy with our service, we do charge the same for oil change to anybody coming to us from last 2 yrs, we have not changed our price. We offered you to check brakes when you picked up the vehicle and you mentioned that it is ok. We did not check your brakes we apologies for that. Also did not charge you to check your battery and installed it with no labor charge. Thanks for business may be we can do better next time.