Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59
4.6

( 2371 Reviews )

ReScore Reviews™ (35)

ReScore
Overall Rating 4.3714329/5Overall Rating 4.3714329/5Overall Rating 4.3714329/5Overall Rating 4.3714329/5rating 4.3714329
Original
Overall Rating 1.82857/5rating 1.82857rating 1.82857rating 1.82857rating 1.82857
91% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


JC
Josephine C.
White Plains, NY
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Time for service
The service manager was interested in resolving my problem so it can be avoided in the future.

Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2019 Category: Service
Estimate timen for repair
Wrong estimated time to repair. Very poor parking
JOHN N., service manager from Central Avenue Hyundai responded on 11/11/2019

Thank you for your feedback. The Service Manager will contact you to speak about your last service visit.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RR
Rafael R.
Bronx, NY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Awesome place
Great customer service
JOHN N., service manager from Central Avenue Hyundai responded on 11/06/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Hartsdale, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2019 Category: Service
On time and efficient
Friendly and on time
JOHN N., service manager from Central Avenue Hyundai responded on 11/05/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MS
Marie S.
New Rochelle, NY
2019 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Customer Service is very good. The manager, Max is excellent.
The sales manager, Max is excellent.
Service Customer Dept. was very helpful.
JOHN N., service manager from Central Avenue Hyundai responded on 11/05/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Bronx, NY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
I luv My Dealer ship
The workers from pulling in to paying for my service are very very accomadating and I always leave feeling good
JOHN N., service manager from Central Avenue Hyundai responded on 11/05/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JM
Joe M.
White Plains, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/02/2019
Poor!Poor! Poor! no Stars
I called ahead and scheduled a time to test drive a used car on the lot. It was confirmed by Stephanie that the car would be there and it was not sold. When I came at my appointed time I met with Stephanie who asked me to wait. I Waited, Waited and Waited 30 min before a sales person came to me. When I finally sat sown with the sales person they told me the car was sold 1 hour before I arrived. How disappointing!
I was not only made to wait then told the car I scheduled to test drive was sold. No respect for the customer. They at least should have called to let me know the car was sold prior to me coming to the dealership. I will NEVER NEVER NEVER do business with them again nor speak kindly of the dealership.
JOHN N., service manager from Central Avenue Hyundai responded on 11/04/2019

Thank you for taking the time to speak with me. We appreciate your business and we look forward to servicing your car in the future.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JM
Joseph M.
White Plains, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/02/2019
Poor, Poor, dont ever go!
I went to the service department for an oil change. I was confronted by a sales person who cursed at me as to where not to park my car. The sales person also threatened me physically when I explained to him he would have to wait until I spoke to a servive manager.
JOHN N., service manager from Central Avenue Hyundai responded on 11/04/2019

Thank you for taking the time to speak with me. We appreciate your business and we look forward to servicing your car in the future.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

SR
Sandra R.
Yonkers, NY
2012 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2019 Category: Service
Recall visit
All went smoothly and quickly. Would definitely come again
JOHN N., service manager from Central Avenue Hyundai responded on 11/04/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

KG
Kenneth G.
Sparkill, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Service Dept. Recommended
Service was provided quickly while waiting in a comfortable lounge. Employees at the service counter were polite, friendly and efficient.
JOHN N., service manager from Central Avenue Hyundai responded on 11/01/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RR
Richard R.
New York, NY
2006 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Tires got dine
The staff put together my new set of tires in a timely manner
JOHN N., service manager from Central Avenue Hyundai responded on 11/01/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

CA
Charles A.
New Rochelle, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Great modern facility, excellent service
Service Agents were helpful & courteous.
JOHN N., service manager from Central Avenue Hyundai responded on 11/01/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RP
Rocco P.
White Plains, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/29/2019 Category: Service
Not so great
Uggh no thanks
JOHN N., service manager from Central Avenue Hyundai responded on 11/01/2019

Thank you for your feedback I left you a message. I would like to speak to you about your last service visit. Please contact John Nunziata at 914-831-1500. Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JD
Juan D.
Bronx, NY
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
The people are friendly
That I am not treated like a dollar. I get courtesy and respect and treated like family
JOHN N., service manager from Central Avenue Hyundai responded on 10/30/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MR
Michelle R.
Mount Vernon, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Service Rating
Fast service and very polite and friendly customer service rep, which matters. Fresh coffee and bagels are a perk as well :)
JOHN N., service manager from Central Avenue Hyundai responded on 10/29/2019

Thank you 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RG
Roberto G.
Thornwood, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
I wouldn't go anywhere else.
This was our 3rd Hyundai purchase. My Sales Consultant, Weston Maxwell, and the Manager at Central Avenue Hyundai were courteous and did not want me to settle for 2nd best, so they went out of their way to get me the vehicle I wanted.
JOHN N., service manager from Central Avenue Hyundai responded on 10/28/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RR
Ruth R.
Bronx, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
Ruth R
Service was done within an hour.
My only criticism is that my auto lights did not go on.
JOHN N., service manager from Central Avenue Hyundai responded on 10/28/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RB
Raymond B.
Bronxville, NY
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Always available
You can’t always schedule an appointment... things happen and you need to get your car serviced or repaired right away. They get you in and it’s done right
JOHN N., service manager from Central Avenue Hyundai responded on 10/26/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

EV
Eddy V.
Bronx, NY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Central Ave Hyundai is the best!!!
Always a great experience at Central Ave Hyundai!!! Evie, my service agent is the absolute best. Always a smile and quick service!! I appreciate her alot!!
JOHN N., service manager from Central Avenue Hyundai responded on 10/26/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

PR
Piergiuseppe R.
White Plains, NY
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Excellent customer service
The lady that handled my file was above excellent. She fully understood my concerns and met my requirements without any rebuttal but with a pleasant smile on her face. I never experienced such service in my life.
JOHN N., service manager from Central Avenue Hyundai responded on 10/26/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

TK
Tj K.
Pomona, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/23/2019
Beware crazy extra charges
BEWARE. I’ve been to 6 different dealerships looking for used car. They all have added charges that range from $400-$800. Its a way for dealers to advertise low and get you in the door. BUT this dealer tacked on $1700 to a $19000 car! A big scam. Check other dealers and saves hundreds!!!
JOHN N., service manager from Central Avenue Hyundai responded on 10/28/2019

Thank you for your feedback. I check our records and could not find you in our system. I would like to have someone contact you about your  experience here. Please give me your info so we can get in contact with you. Thank you. 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com