Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(2,621 Reviews)

ReScore Reviews™ (44)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
92% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


Verified Customer
Bronx, NY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020 Category: Service
Excellent Service
Central Avenue Hyundai Service department is customer centered and offers the most reliable, courteous service in the New York area. This includes both New York City and Westchester. Over the years, I have had dealings with both and can state strongly that Central Avenue Hyundai Service department is the BEST!
JOHN N., service manager from Central Avenue Hyundai responded on 10/16/2020

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Scarsdale, NY
2010 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020 Category: Service
Efficient and friendly.
The place is spotless. Employees are all friendly and helpful. I am always satisfied with the work and the timely manner the car is returned to me.
JOHN N., service manager from Central Avenue Hyundai responded on 10/12/2020

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JC
Jose C.
Pleasantville, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Service
Job well done
In life the issues, come and go! So to be honest....this dealership has helped me big time with ...my vehicle excellent understanding staff.. thanks Hyundai of central avenue.
JOHN N., service manager from Central Avenue Hyundai responded on 10/08/2020

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JR
Jose R.
White Plains, NY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2020 Category: Service
fixes Engine
Exelente servicio y siempre al pendiente de solucionar cualquier desperfecto ,mil gracias al staff y sobre todo Evifel urena muy Atenta al servicio al cliente
JOHN N., service manager from Central Avenue Hyundai responded on 10/05/2020

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

LD
Lynn D.
Bronx, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020 Category: Service
Overall experience
I simply love this place and the personnel
JOHN N., service manager from Central Avenue Hyundai responded on 10/02/2020

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
White Plains, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/30/2020 Category: Service
Terrible
My experience was terrible. The prices were crazy, I will never go back!
JOHN N., service manager from Central Avenue Hyundai responded on 10/01/2020

We are sorry to hear about your last service visit. The Service Manager John Nunziata left you a voice mail to speak to you about your last service visit. 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MM
Michele M.
Scarsdale, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020
Team John
John Nunziata runs top notch service department. From the cashier and service writers to the mechanics in the shop, the service department is nothing short of professional. John is always welcoming and visible unlike some other service departments where the service-manager hides in his office. John speaks respectfully to the people he supervises and the fact that he speaks to the customers in a respectful way goes without saying.
JOHN N., service manager from Central Avenue Hyundai responded on 09/28/2020

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MM
Michele M.
Scarsdale, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020 Category: Service
Team John
John Nunziata runs top notch service department. From the cashier and service writers to the mechanics in the shop, the service department is nothing short of professional. John is always welcoming and visible unlike some other service departments where the service-manager hides in his office. John speaks respectfully to the people he supervises and the fact that he speaks to the customers in a respectful way goes without saying.
JOHN N., service manager from Central Avenue Hyundai responded on 09/28/2020

Thank you for taking the time to write this great review.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Mamaroneck, NY
2020 Hyundai Elantra
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/20/2020 Category: Service
Service good but...
Disappointed in the staff for leaving puddle of water passenger side front mat from vent leak on new car. Was told not their responsibility to clean it up.
JOHN N., service manager from Central Avenue Hyundai responded on 09/23/2020

Thank you for taking the time to write a review. We are sorry to hear about your last service visit. I will have the Service Manager reach out to you about your last service visit.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Yonkers, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020 Category: Service
Service
Outstanding
JOHN N., service manager from Central Avenue Hyundai responded on 09/21/2020

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

SS
Saurav S.
West Harrison, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020 Category: Service
Exceptional!
Evi is fantastic. She always takes care of my concerns and provides incredible customer service. She sure is a future service manager. Phenomenal!!
JOHN N., service manager from Central Avenue Hyundai responded on 09/18/2020

Evi would like to Thank you for writing this amazing review. Stay safe 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

EV
Eddy V.
Bronx, NY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020 Category: Service
Exceptional for a dealership service shop!!
I can make my appointment online, then get great service starting with the guy who takes your car in. The service coordinators are friendly and helpful. Prices with coupons are very good!! Most dealership visits cause anxiety. Central Ave Hyundai does not, I actually enjoy going there. Keep up the good work!!!
JOHN N., service manager from Central Avenue Hyundai responded on 09/18/2020

We appreciate your business. Thank you so much for taking the time to write this great review.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RA
R A.
Ossining, NY
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020 Category: Service
Good customer service , good people all staff
Yarelly d
JOHN N., service manager from Central Avenue Hyundai responded on 09/17/2020

Thank you for taking the time to write a review.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Eastchester, NY
2016 Hyundai Accent
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/16/2020 Category: Service
x
x
JOHN N., service manager from Central Avenue Hyundai responded on 09/18/2020

I'm sorry to hear about your unsatisfactory service experience.The Service Manager will contact you to speak about your last service visit.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

AD
Albert D.
Yonkers, NY
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020 Category: Service
NY Al
great service
JOHN N., service manager from Central Avenue Hyundai responded on 09/16/2020

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com