Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1897 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.3181818/5Overall Rating 4.3181818/5Overall Rating 4.3181818/5Overall Rating 4.3181818/5rating 4.3181818
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


RH
Russell H.
Elmsford, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Excellent customer service, repair
I was offered an excellent loaner car for a factory warranty covered mechanical problem. The malfunction in the lane keep assist, lane departure warning system was expertly repaired, the car returned, everything works perfectly. Bagels, cream cheese/butter, coffee, not chocolate in the waiting area, and the cleanest rest rooms I ever seen at a car dealership! John Nunnizata is great, takes time to answer questions and speak to customers.
JOHN N., service manager from Central Avenue Hyundai responded on 01/19/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MP
Michael P.
Fair Lawn, NJ
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great service
Very good service, very quick turnaround.
JOHN N., service manager from Central Avenue Hyundai responded on 01/19/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

SG
Sean G.
Hastings On Hudson, NY
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Nice waiting area.
Comfortable waiting area with bagels and warm drinks. If only wifi actually works.
JOHN N., service manager from Central Avenue Hyundai responded on 01/19/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

AR
Angel R.
Wappingers Falls, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
very large facility commendations are nice
Okay
JOHN N., service manager from Central Avenue Hyundai responded on 01/18/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Bronxville, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
John
John
JOHN N., service manager from Central Avenue Hyundai responded on 01/17/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

BP
Bernard P.
Ardsley, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Prompt service
The only challenge in using this dealer for service is the very crowded entry. Once you figure out where to go the service itself was through and completed in the time frame they gave me. They honored the appointment time.
JOHN N., service manager from Central Avenue Hyundai responded on 01/16/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Port Chester, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
in & out
oil change took 1 hour while I waited which was great time wise
JOHN N., service manager from Central Avenue Hyundai responded on 01/16/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Nyack, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/15/2019 Category: Service
Service was very slow.
I made an appointment for an oil change and it took over 2 hours. They seemed to have been overbooked. What's the point of having appointments if service will not be done in a timely manner?
JOHN N., service manager from Central Avenue Hyundai responded on 01/18/2019

Please contact John Nunziata to speak about your last service visit at 914-831-1500.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

DF
Deanna F.
Port Chester, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Exceptional and professional
Service is always fast and exceptional. Staff is professional and pleasant. Would definately recommend!
JOHN N., service manager from Central Avenue Hyundai responded on 01/15/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Hartsdale, NY
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Observation
Convenient, attentive staff.
JOHN N., service manager from Central Avenue Hyundai responded on 01/14/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

BS
Bernice S.
Bronx, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2019 Category: Service
convenient, comfortable and efficient
see above
JOHN N., service manager from Central Avenue Hyundai responded on 01/14/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Yonkers, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Hyundai
Always friendly, professional and willing to answer any questions I may have.
JOHN N., service manager from Central Avenue Hyundai responded on 01/14/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

LT
Lemuel T.
White Plains, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
The location and the service
same as above
JOHN N., service manager from Central Avenue Hyundai responded on 01/14/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

FC
Frank C.
Yonkers, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
personnel
The service and customer service personnel are courteous, efficient and fast.
JOHN N., service manager from Central Avenue Hyundai responded on 01/11/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MH
Michele H.
Holmes, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
My service
Everyone is just so nice and I get the service done in the time frame I need. My service advisor is the best.
JOHN N., service manager from Central Avenue Hyundai responded on 01/11/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

SS
Steven S.
Bronx, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Best Experience
I used to own a Toyota. When I would bring my car in for an oil change, I'd wait 2-3 hours, sometimes more with no communication or apologies. Now that I own a Hyundai, I never wait longer than an hour and the staff is friendly and communicative. Bringing my car in for service is a pleasure. I will be a long time customer of Central Avenue Hyundai.
JOHN N., service manager from Central Avenue Hyundai responded on 01/11/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

DR
David R.
Hastings On Hudson, NY
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Central Avenue Hyundai is ALWAYS the BEST
They are great people to work with, always get the work done on time and do a fantastic job. I've been going there for years and have always had a great experience. I'd recommend them to anyone.
JOHN N., service manager from Central Avenue Hyundai responded on 01/09/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Peekskill, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
service
they do take care of you quick on Saturday while you are waiting for your car
JOHN N., service manager from Central Avenue Hyundai responded on 01/09/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

EV
Eddy V.
Bronx, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Awesome customer service!!!
My customer service rep Evie is the best. She kept me I formed and made the effort to go find me not just call me on my cell. She explained everything in easy to understand language and with a great attitude. So happy she's the rep I'll always deal with!!! Evie, you're the best!!
JOHN N., service manager from Central Avenue Hyundai responded on 01/09/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JJ
James J.
Yonkers, NY
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
High Quality
Friendly
Knowledgeable
JOHN N., service manager from Central Avenue Hyundai responded on 01/09/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com