Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2270 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5rating 4.2903223
Original
Overall Rating 1.90323/5rating 1.90323rating 1.90323rating 1.90323rating 1.90323
91% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


EC
Estafania C.
Pleasantville, NY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Good service
That work very quickly in less than 1 hour my car was ready!
JOHN N., service manager from Central Avenue Hyundai responded on 08/09/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

PW
Pamela W.
Bronx, NY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Quality, Quality, Quality.
Central Avenue Hyundai provides professional, courteous service. The atmosphere is friendly and focused on customer satisfaction.
It is very clear that the Central Avenue Hyundai Service Center is well managed because there is an emphasis on providing quality work with a minimum wait time.
JOHN N., service manager from Central Avenue Hyundai responded on 08/09/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

CS
Christina S.
White Plains, NY
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Great service
Super caring ! The manager, John and all his works meet my special needs. So grateful to you all!
JOHN N., service manager from Central Avenue Hyundai responded on 08/09/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

LH
Laura H.
New Rochelle, NY
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/07/2019 Category: Service
Service center is terrible
I would not recommend this dealership. Get a Hyundai some where else.
JOHN N., service manager from Central Avenue Hyundai responded on 08/09/2019

I left you a voicemail and would like to speak to about your last service visit. Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

DS
Dina S.
Dobbs Ferry, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Service
Alex is the service department is awesome!!!
JOHN N., service manager from Central Avenue Hyundai responded on 08/09/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MM
Michele M.
Scarsdale, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Team Alex
Alex made sure we had a consultation before the service department did work on my Sonata (no hidden surprises).
The waiting area is clean, neat and has an abundance of coffees, teas, bagels and spreads.
When my car was ready, Alex went over the services I will need when I make my next appointment.
I wish I knew the name of the lovely customer service/cashier and the young man who worked on my car.
Thank you all for the positive experience!
JOHN N., service manager from Central Avenue Hyundai responded on 08/09/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

BH
Brenda H.
Mount Vernon, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
respectful
They were courteous, and respectful. Took care of my car as if it were their own.
JOHN N., service manager from Central Avenue Hyundai responded on 08/09/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Dobbs Ferry, NY
2009 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2019 Category: Service
Responsive to feedback!
After some initial hiccups, this dealership made good on its promises to provide a solid service experience.

Overall Rating 1/5rating 1rating 1rating 1rating 1
08/05/2019 Category: Service
terrilble service, don't bother getting your car worked on here
didn't fix car properly the first time; took a long time to fix when I brought it back.....still waiting 1.5 days for a diagnosis and estimate. Poor communication. Very pricey repairs; not unusual for a dealership but I thought at least the car would be fixed.
JOHN N., service manager from Central Avenue Hyundai responded on 08/08/2019

Thank you for taking the time to speak with me.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RB
Robert B.
Bronxville, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Oil change
No issues
JOHN N., service manager from Central Avenue Hyundai responded on 08/09/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Dobbs Ferry, NY
2004 Hyundai Xg350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
Excellent
Excellent service, as always.
JOHN N., service manager from Central Avenue Hyundai responded on 08/05/2019

Thank you 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Peekskill, NY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Service
They promise the car to be ready within the time frame i ask
JOHN N., service manager from Central Avenue Hyundai responded on 08/05/2019

Thank you 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

CD
Charmaine D.
Elmsford, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Experience
Every experience has been excellent, every interaction with the staff has been excellent. This will be the first place I come to to buy a car after my lease ends.
JOHN N., service manager from Central Avenue Hyundai responded on 08/05/2019

Thank you 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Larchmont, NY
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Great Service!
Attentive service from beginning to end. A pleasure to spend time at Central Avenue Hyundai when I'm getting my car serviced.
JOHN N., service manager from Central Avenue Hyundai responded on 08/05/2019

Thank you 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MH
Michael H.
Mount Kisco, NY
2014 Hyundai Genesis
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/31/2019 Category: Service
Another car dealer in Westchester.
You can buy a Genesys here. Nothing much else distinguishes it from any other car dealer in Westchester. Across the board, they all seem obsessed with "THE SURVEY".
JOHN N., service manager from Central Avenue Hyundai responded on 08/02/2019

Please contact John Nunziata to speak about your last service visit at 914-831-1500. Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Bronx, NY
2008 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/30/2019 Category: Service
Terrible service
Every repair requires multiple visits to fix something they overlooked. Last time I went there they dented my car and had to send it to a body shop and they didn't provide a courtesy car.
JOHN N., service manager from Central Avenue Hyundai responded on 08/01/2019

Thank you for taking the time to speak with me yesterday.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

EM
Edmund M.
West Harrison, NY
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
On time performance
Prompt service. Used waiting room which was comfortable.
JOHN N., service manager from Central Avenue Hyundai responded on 07/31/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MB
Matthew B.
Avon, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
excellent service
ALEX VERAS provided me with awesome service.
JOHN N., service manager from Central Avenue Hyundai responded on 07/31/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JJ
Jane J.
New York, NY
2016 Hyundai Accent
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/30/2019 Category: Service
Liers (salesman) fools and (me). No satisfaction on this particular visit
Salesman needs training, but the maintenance work is excellent. The manage who is an asset to Hyundai may want to work with him.
JOHN N., service manager from Central Avenue Hyundai responded on 08/01/2019

Please contact John Nunziata to speak about your last service visit.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JL
Jose L.
Ossining, NY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019 Category: Service
Persistent
I had an issue with my review camera. The staff there never gave up and I never felt lole they were annoyed with me coming in 3+ times. They were finally able to find the issue and fix it. So far so good.
JOHN N., service manager from Central Avenue Hyundai responded on 07/30/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

EM
Ernesto M.
Yonkers, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019 Category: Service
Quick & courteous
My service request was handled in a quick and easy manner.
JOHN N., service manager from Central Avenue Hyundai responded on 07/29/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com