Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2304 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5rating 4.2903223
Original
Overall Rating 1.90323/5rating 1.90323rating 1.90323rating 1.90323rating 1.90323
91% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


PG
Peter G.
Harrison, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
2018 Tuscon
Everything
JOHN N., service manager from Central Avenue Hyundai responded on 04/15/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

KN
Kenneth N.
Scarsdale, NY
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Inspection
Needed NYS Inspection, scheduled appointment online, quick write-up and out when promised.
JOHN N., service manager from Central Avenue Hyundai responded on 04/10/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JM
Jean M.
White Plains, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Car
N/a
JOHN N., service manager from Central Avenue Hyundai responded on 04/09/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

SK
Stanley K.
New Rochelle, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2019 Category: Service
OK service- Watch out for unneeded service scam
Took longer than it should and there was an attempt to sell a way overpriced cabin filter. Other than that, it was just fine for warrantee software update.
JOHN N., service manager from Central Avenue Hyundai responded on 04/08/2019

Thank you for your feedback

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

SG
Scott G.
Mount Vernon, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2019 Category: Service
na
na
JOHN N., service manager from Central Avenue Hyundai responded on 03/30/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Pleasantville, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2019 Category: Service
Consistently good service, Wi-Fi and lounge could be enhanced
I have always had a good experience with the customer service staff. Overall, the facilities are fine, but the lounge area can be quite crowded and noisy.

Entering/leaving/parking is a nightmare. You need to have nerves of steel to make it through the narrow areas, and there are always overflow cars right at the entrance, causing a one-lane issue.
JOHN N., service manager from Central Avenue Hyundai responded on 03/27/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
White Plains, NY
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
Stop begging for reviews
The people they were fine I’m sure their hands are tied by corporate I can no longer get as much work done as I did because of their restrictions they put on the Internet because of their employees but they should be able to do something so that guests can access everything they need in order to work since they have the facilities arm and there’s nothing else to do if you’re there waiting for the car
JOHN N., service manager from Central Avenue Hyundai responded on 03/20/2019

Thank you for your feedback 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Bronxville, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
location
need to wash cars with oil change like GM does
JOHN N., service manager from Central Avenue Hyundai responded on 03/19/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JJ
Jane J.
New York, NY
2016 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2019 Category: Service
Discount coupons received four hours too LATE.
Although the service (both mechanical & sales) were good, the high cost of the recommended services, coupled with my receiving a discount coupon for those services in the mail that evening, added insult to injury!
JOHN N., service manager from Central Avenue Hyundai responded on 03/18/2019

Thank you for your feedback

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

PP
Pedro P.
Yonkers, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
good service
five star for service,
JOHN N., service manager from Central Avenue Hyundai responded on 03/18/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Bronx, NY
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2019 Category: Service
A surprise at service
This location has great service and techs that I trust. But my headlight burned out, and I was charged $150 for parts and labor!

This price seems extreme yo me.
JOHN N., service manager from Central Avenue Hyundai responded on 03/06/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RL
Robin L.
Bronx, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2019 Category: Service
Whatever
None
JOHN N., service manager from Central Avenue Hyundai responded on 03/06/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RP
Richard P.
Yonkers, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2019 Category: Service
Could give a car wash
Been there number of time could wash the car
JOHN N., service manager from Central Avenue Hyundai responded on 03/05/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

TC
Thomas C.
Harrison, NY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Service department great
The service rep... that handled my vehicle was the best....
Always kind and professional....
JOHN N., service manager from Central Avenue Hyundai responded on 02/13/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JJ
Jane J.
New York, NY
2016 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2019 Category: Service
Again & Again - Smiling service, great work on car, and coffee, bagles, & cream cheese!
Central Ave. Hyundai meets most of my VERY HIGH expectations.
JOHN N., service manager from Central Avenue Hyundai responded on 02/05/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RV
Richard V.
Mount Vernon, NY
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2019 Category: Service
None
None
JOHN N., service manager from Central Avenue Hyundai responded on 01/29/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Hartsdale, NY
2017 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2019 Category: Service
Good Service
The Associates were very nice and pleasant mannered to me while I was there, to make sure that I was getting the best service while waiting for my car to be serviced.
JOHN N., service manager from Central Avenue Hyundai responded on 01/28/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

LD
Lina D.
Eastchester, NY
2016 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2019 Category: Service
Make an appointment
If you do not want to spend countless hours waiting for your car to be serviced, remember to make an appointment!!
JOHN N., service manager from Central Avenue Hyundai responded on 01/23/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

AR
Angel R.
Wappingers Falls, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
very large facility commendations are nice
Okay
JOHN N., service manager from Central Avenue Hyundai responded on 01/18/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

BS
Bernice S.
Bronx, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2019 Category: Service
convenient, comfortable and efficient
see above
JOHN N., service manager from Central Avenue Hyundai responded on 01/14/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com