Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2298 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5rating 4.2903223
Original
Overall Rating 1.90323/5rating 1.90323rating 1.90323rating 1.90323rating 1.90323
91% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews


Verified Customer
Ardsley, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Excellent
Excellent service
JOHN N., service manager from Central Avenue Hyundai responded on 01/01/2018

Thank You

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Yonkers, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2017 Category: Service
EXCELLENT SERVICE
Excellent service
JOHN N., service manager from Central Avenue Hyundai responded on 12/27/2017

Thank You

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

CO
Charles O.
Larchmont, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/25/2017 Category: Service
Good
Good
JOHN N., service manager from Central Avenue Hyundai responded on 12/27/2017

Thank You

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JG
Jonathan G.
White Plains, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017 Category: Service
.
.
JOHN N., service manager from Central Avenue Hyundai responded on 12/22/2017

Thank You

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JK
Jeffrey K.
White Plains, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2017 Category: Service
Good but not exceptional.
Solid serbices and reasonable prices but service facility and amenities don't compare to Lexus or Acura dealerships.
JOHN N., service manager from Central Avenue Hyundai responded on 12/18/2017

Thank You

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

CM
Carlos M.
Bronx, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2017 Category: Service
My experience
My car was scheduled for a routine mantiance . I was greeted by staff right away. And was told that the work should take no longer then and hour. I later was notified the car was ready, which was done within the time frame. What I have an issue with is that later on after logging into my account from home that my car had recalls and I wasn't told or reminded of these issues when i was present for the maintenance.
JOHN N., service manager from Central Avenue Hyundai responded on 12/11/2017

Thank you for your feed back

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Hawthorne, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2017 Category: Service
Great communication
Great customer service
JOHN N., service manager from Central Avenue Hyundai responded on 12/11/2017

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MG
Michael G.
Tuckahoe, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2017 Category: Service
e-mails
after making appointment i received a couple e-mails confirming the appointment witch was fine. the day before the appointment i received three e-mails, one text & one phone call this was just to MUCH
JOHN N., service manager from Central Avenue Hyundai responded on 12/06/2017

I apologize for the overabundance of emails and will look into that.Thank you for your feedback

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

KM
Kathleen M.
Katonah, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2017 Category: Service
It's a clean and pleasant place to come to
The woman at the service desk helped me very fast . I waited in the service room and she came and got me when my vehicle was ready. But I thought I read
that when I bring my car in for service they also was my vehicle but it wasn't washed. Is that true about the washing after service?
JOHN N., service manager from Central Avenue Hyundai responded on 12/06/2017

Thank You

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Thornwood, NY
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
0
0
JOHN N., service manager from Central Avenue Hyundai responded on 12/01/2017

Thank You

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MC
Michelle C.
Yonkers, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2017 Category: Service
Friendly
Nice, friendly people and atmosphere.
JOHN N., service manager from Central Avenue Hyundai responded on 11/27/2017

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2017 Category: Service
The explain everything in detail
I would go back to them
JOHN N., service manager from Central Avenue Hyundai responded on 11/27/2017

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Rye, NY
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017 Category: Service
Solid and serious but not spectacular
Central Avenue Hyundai provides solid service and is very businesslike, but there is nothing about it that makes it stand out.
JOHN N., service manager from Central Avenue Hyundai responded on 11/27/2017

Thank you for your feed back

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MP
Mike P.
2016 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Lengthy Service
It took way too much time to perform an oil change.
JOHN N., service manager from Central Avenue Hyundai responded on 11/15/2017

Thank you for your feed back 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JB
John B.
White Plains, NY
2009 Hyundai Elantra To
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Worth the wait
Patience is needed, but quality work overall, and recommended
JOHN N., service manager from Central Avenue Hyundai responded on 11/15/2017

Thank You

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Stony Point, NY
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Maintenance
Good experience
JOHN N., service manager from Central Avenue Hyundai responded on 11/15/2017

Thank You

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Bronx, NY
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2017 Category: Service
Service from Hyundai
The service was timely and the people at the service desk were professional, courteous and friendly
JOHN N., service manager from Central Avenue Hyundai responded on 11/15/2017

Thank You

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RC
Ronald C.
Carmel, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2017 Category: Service
Could do as was promised
I was told that during service visits the car would be cleaned.
This has not been happening without our insistence upon it.
JOHN N., service manager from Central Avenue Hyundai responded on 11/09/2017

Thank You for the feed back

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Mamaroneck, NY
2013 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
service
pack a lunch you'll be there for a while
JOHN N., service manager from Central Avenue Hyundai responded on 11/08/2017

Thank You

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Valhalla, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
cfo
location
JOHN N., service manager from Central Avenue Hyundai responded on 11/07/2017

Thank You

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com