AVOID AT ALL COSTS. I’m worse off for having gone to Century Medical and Dental. Lazy, incompetent staff (both office and docs) drag their feet on everything, lie constantly, and clearly don’t give a shit about their patients. Just spent over a month waiting for them to follow through on a crown (that should have taken two weeks to arrive) while staff routinely told me it would arrive soon, finally found out that they’ve decided they no longer take my insurance and never actually ordered the crown at all and just didn’t have the heart to tell me. Staffer who did finally tell me then suggested a speak to an office manager that doesn’t exist.
On the doctor side, they dropped the ball on every authorization, and frequently just made up some excuse before telling me to “call the other office” who would usually give me a different explanation as these people aren’t smart enough (or just don’t care enough) to even get their lies straight.
In general, they also suck at scheduling and routinely cancelled appointments day of, sometimes after I had already arrived.
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