Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

454 Reviews

96% Would Recommend
Latest Review 17 days ago

Reviews


MR
Marko R.
California
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Marko said this business had great customer service and the staff got the work done quickly. He added that Danny always does a great job.
This review was collected via phone interview by Customer Research Inc.

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Svetlana N.
California
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Svetlana said the owners of this business were great. They were helpful and the service was fast.
This review was collected via phone interview by Customer Research Inc.

CF
Cathy F.
Yucca, AZ
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02/20/2019
Excellent service
My car was towed to certified car care. The mechanic explained what was needed and why. The price was fair and the work was timely. Front desk was very friendly and offered coffee while I waited. I recommend this shop fro their excellent service and fair prices.

SC
Sean C.
California
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Sean said the staff was very helpful, and very informative about the work they were doing and were very timely about getting the work done. They did a good job.
This review was collected via phone interview by Customer Research Inc.

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Nole S.
San Diego, CA
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Spoke to Pamela. She said the staff worked hard to get back in order.
This review was collected via phone interview by Customer Research Inc.

AH
Andrew H.
San Diego, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Andrew said the business ended up helping him out and it was the end of their day, he was in a bit of an emergency situation.
This review was collected via phone interview by Customer Research Inc.

BL
Bill L.
San Diego, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Bill said the staff did a good job. He was able to get right in and get his vehicle serviced.
This review was collected via phone interview by Customer Research Inc.

EE
Ebony E.
Chula Vista, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Must Read!
I normally dont write reviews but with the quality of service I received I feel this is well deserved. Dave at Certified Car Care presented a caring and professional environment the moment I walked in. My experience with him and his team was absolutely great. Their turnaround time and knowledge of how to do quality repairs blew me out of the water! They really cared about my situation and helped me in my time of need, by getting me the cheapest rate possible and still providing great service towards my car. I know they were doing and giving their best when they worked on my car to make it reliable. Others shops simply didn't care and where unaffordable. I highly recommend Dave's team. They have me as a loyal customer in SD. Thank you very much for your kindness, help and for being there for me in my time of need and hardship and for continuing to help me if I have any problems. Thank you Dave all the other staff members I didn’t get to meet who help make this possible, I and my family are extremely grateful. God bless all of you!

JB
Joe B.
California
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Joe said the business provided great service. He said everything was handled well and taken care of fast.
This review was collected via phone interview by Customer Research Inc.

MI
Michael I.
San Diego, CA
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Michael said the business was very knowledgeable about what was required for his vehicle and the business also pointed out the things he needed to get done right away.
This review was collected via phone interview by Customer Research Inc.

FH
Forest H.
La Jolla, CA
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Forest said the business really does a good job.
This review was collected via phone interview by Customer Research Inc.

SK
Sonia K.
San Diego, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Sonia said the business employees are respectful, nice, honest and they are everything one would want in a mechanic.
This review was collected via phone interview by Customer Research Inc.

AP
Alex P.
California
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Alex said he appreciated the tire adoption service. The employees were friendly. Amad provided fantastic service. He was very kind. He was helpful. He was respectful. He had his vehicle in and out of service fast.
This review was collected via phone interview by Customer Research Inc.

KS
Kathrine S.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Kathrine said the customer service was great
This review was collected via phone interview by Customer Research Inc.

LH
Lauren H.
California
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Lauren said the staff were really nice and helpful.
This review was collected via phone interview by Customer Research Inc.

MD
MARK D.
San Diego, CA
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Sprinter van
Dave did really good work on my sprinter van. He got the problem fixed real fast and inexpensive

MS
Michael S.
San Diego, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Michael said they were really helpful and didn't overcharge him.
This review was collected via phone interview by Customer Research Inc.

JN
Janos N.
SAN DIEGO, CA
Dodge Sprinter
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Janos said he liked the level of communication.
This review was collected via phone interview by Customer Research Inc.

CC
Curtis C.
California
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Curtis said the business did a great job and the service was reasonable.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Marysville, WA
Dodge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
James said the service was very good. It took a little longer than he thought it would.
This review was collected via phone interview by Customer Research Inc.