Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 591 Reviews )

97% Would Recommend
Latest Review 12 minutes ago

Reviews


KM
KENT M.
Crestwood, KY
Volkswagen Eos
Verified Customer
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12/07/2018
Great service
Always on time and get the job done neatly
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Kent, good to see you! Call anytime I can help!

Steve @ Certified


CR
CLIFF R.
Louisville, KY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Good honest and friendly people
They do good work and point out things that are necessary for safety and reliability
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Cliff, thanks for pointing out our strengths! I look forward to seeing you again!

Steve @ Certified


KP
KAREN P.
Pewee Valley, KY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Convenient, quick and easy to schedule appointments.
Easy and great oil change. They also fit in another vehicle the same day.
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Hi Karen, it's all about The Customer!

Steve @ Certified


CD
CHRIS D.
Crestwood, KY
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Honest group of guys
These guys are honest and take great care of my car every time I bring it in. I have the utmost confidence that they are only repairing the things that need fixed to get me back onto the road.
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Hi Chris, It's always good to see you in the Shop. Call anytme I can help!

Steve @ Certified


JT
JOHN T.
Louisville, KY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Great Service!
Always get great service at Certified. Usually it is for work at the recommended servicing intervals. This time it was for a major problem - transmission failure! Steve as always was direct and forthright about the options, cost and time involved in replacing the transmission. Thank you Steve and crew for a job well done!
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Thanks for the review John. We always look out for you, the Customer. Merry Christmas!

Steve @ Certified


MS
MARK S.
Crestwood, KY
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Quick service
I was in like Flint and out like Superman.
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Thanks Mark!

Steve @ Certified


MS
MARK S.
Crestwood, KY
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Friendly customer services
Knowledge of understanding what your problems are and giving you options to have them repaired
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Thanks for the positive feedback Mark. We try to work the same way each and every time.

Steve @ Certified


IF
IVAN F.
La Grange, KY
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2018
Oil change
Love the way you know how to take care of my car and and customers. Just hope some day you can place advertising on coupons deal such as oil change or tune up or fuel ejection cleaner or wheel balance or special deals on tires . Just the ideas . Just got a feeling that you are growing business and soon shop will or may need to expand .
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Thanks for the thoughts Ivan. Yours ended up just needing a quick fix! Merry Christmas!

Steve @ Certified


Verified Customer
Prospect, KY
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Great service
They do a great job overall and customer service is excellent
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Thanks for the feedback Louie, We understand who we work for, it's You - The Customer!
Steve @ Certified


RB
RICHARD B.
Crestwood, KY
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Great Service
Fast and very friendly efficient service. We had an emergency and it was handled very well.
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Thanks for the feedback Richard. Feel free to call us anytime!

Steve @ Certified


SK
SAM K.
Crestwood, KY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Oil Change - THANKS
My daughter’s car was in a bad need of an oil change and tire rotation. Steve and his team handled everything very professionally and she was quickly on her way back to school. Thanks
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Sam, as always, we are here for you and your family!

Steve @ Certified


BA
BRANDI A.
Crestwood, KY
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
My car has never been serviced anywhere else
Only place I'll take my car
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Thanks for the kind words Brandi, Merry Christmas!

Steve @ Certified


NJ
NEVILLE J.
Crestwood, KY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Tyler took good care of me
I am easy to please, just give me what I want....
This Steve and Tyler do consistently.
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

I always enjoy our conversations Neville,

Steve @ Certified


BS
BOB S.
Crestwood, KY
Pontiac Montana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Good job, guys.
Always appreciate the service you provide.
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Bob, anytime you need anythind, we're close by.

Steve @ Certified


GH
GERRY H.
Louisville, KY
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Great customer service
I just transferred to the Louisville area in Oct 2017, and one of my top priorities was to find a service center for my vehicles. I found Certified on a Google search and after calling them I knew It would be a great place to go. I've had both my vehicles serviced there several times and have had an exceptional experience each time! HIGHLY RECOMMEND!đź‘Ť
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Thanks for spreading the word Gerry. Anytimes we can help, we're here for you!
Steve @ Certified


NJ
NEVILLE J.
Crestwood, KY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
The grumpy old man.
Steve, Tyler and the team work hard and deliver good service.
If they can fix your car they will let you know. If they can’t then they will refer you to someone who can.
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Thanks Neville!


Steve @ Certified


Verified Customer
Louisville, KY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Welcoming!
The staff was very welcoming, courteous, & speedy. I would definitely recommend to others. They even allow pets to wait inside.
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Nice to meet you. Stop by your  next time through!

Steve @ Certified


VW
VICKY W.
Louisville, KY
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Honest people, good customer service
Also appreciate the UPS discount!
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Thanks for the kind words Vicky. Need anything, just anything, please stop by!

Steve @ Certified


AW
ARTHUR W.
Crestwood, KY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Great experience
Great work and great customer service.
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Artie, We work for you, the Customer! Thanks for the kind words!

Steve @ Certified


HC
HOWARD C.
Crestwood, KY
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Good job
Not much to say other than a good job
Steve @. from Certified Express Lube and Auto Service responded on 12/16/2018

Thanks for the kind words Howard! I look forward to help you again!

Steve @ Certified