I was able to schedule an appointment the night before for the next day. I had to wait about 15 minutes before someone came over to take the car keys from me and get the needed signatures, but overall not bad as they were pretty busy that morning. I was out in a reasonable time. Everyone was friendly/polite.

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/13/2018

Thank you for the 5 Star review and your feedback. I truly think you should have been greeted faster and I will address this with our team but I'm glad the rest of the visit went well.

We'll see you on your next visit.

Mike Ellis
Service Director

Alfred T.

Mesa, AZ

2011 Hyundai Sonata

Verified Customer

12/13/2018 Category: Service

They are well organize and efficient in completing their services, as well as courteous and throughtful.

See above.

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/13/2018

Thank you for the kind words and 5 Star review.

Mike Ellis
Service Director

Wilfredo C.

Mesa, AZ

2016 Hyundai Sonata

Verified Customer

12/11/2018 Category: Service

Service ROCKS!

Justin does a great job

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/12/2018

Thank you for the 5 Star Review. We're pretty proud of Justin. I think he does a great job too. Thank you for letting me know.

We'll see you on your next visit.

Mike Ellis
Service Director

Kelly L.

2013 Hyundai Sonata

Verified Customer

12/11/2018 Category: Service

Steering issues

From the moment I drove up, Tom was very attentive, and took care of my car issues immediately.
I also greatly appreciated the the rides to, and from the Dealership.
My car is running great!
Thank you

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/11/2018

Thank you for the great review. I appreciate you taking the time to let me know how well Tom took care of you and your vehicle needs. We'll see you on your next visit.

Mike Ellis
Service Director

Al C.

Scottsdale, AZ

2013 Hyundai Elantra

Verified Customer

12/11/2018 Category: Service

Excellent Service

Staff was friendly and knowledgeable.

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/11/2018

Thank you for the 5 Star Review. We appreciate your feedback. We'll see you on your next visit.

Mike Ellis
Service Director

Demi H.

Mesa, AZ

2018 Hyundai Elantra

Verified Customer

12/11/2018 Category: Service

The staff is always very friendly and welcoming, even when you don’t have an appointment.

I’ve been coming to this service center for over 3 years now and never had a complaint. The staff is very knowledgeable and have always answered any questions I’ve had. They are always friendly and always get a good smile out of me. Justin is definitely the man to go to! From the years of coming here you can tell he’s the man that runs the show.

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/11/2018

What great compliments! We appreciate you letting us know...and yes, Justin is the Man...Thank you for the 5 Star review. We'll see you next visit.

Mike Ellis
Service Director

Matthew W.

Phoenix, AZ

12/11/2018

HYUNDAI KONA

Tom was Awesome !!!

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/11/2018

I'm glad to hear Tom took such great care of you. Thank you for letting us know.

Mike Ellis
Service Director

Matthew W.

Phoenix, AZ

2018 Hyundai Kona

Verified Customer

12/11/2018 Category: Service

Kona

Awesome service, Tom was Great

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/11/2018

Thank you for the 5 Star Review. I'd have to agree, Tom is pretty great. We'll see you on your next visit.

Mike Ellis
Service Director

Verified Customer

2018 Hyundai Elantra

Verified Customer

12/10/2018 Category: Service

In and out in less that expected; and service was good.

Very happy with the service I received.

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/11/2018

Thank you for the kind words and 5 Star Review. We're glad you're one of our customers.

Mike Ellis
Service Director

Leo D.

Tempe, AZ

2017 Hyundai Santa Fe S

Verified Customer

12/10/2018 Category: Service

Very good

Good service and friendly enployees

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/11/2018

Thank you for the 5 Star review. We'll see you on your next visit.

Mike Ellis
Service Director

Verified Customer

Scottsdale, AZ

2014 Hyundai Santa Fe S

Verified Customer

12/10/2018 Category: Service

Good and systematic service

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/11/2018

Thank you for the kind words and 5 Star review. I pleased we were able to meet your expectations.

Mike Ellis
Service Director

Verified Customer

Phoenix, AZ

2018 Hyundai Accent

Verified Customer

12/10/2018 Category: Service

Great service, not great car wash

Great service, car wash was not expected but it also wasn’t a high quality wash. Windows were very streaky.

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/10/2018

I'm sorry the wash wasn't up to your expectations. If you're in the area some time in the near future, please stop by and let us re-do the wash for you.

We'll see you soon,

Mike Ellis
Service Director

Susan R.

Scottsdale, AZ

2018 Hyundai Elantra Gt

Verified Customer

12/10/2018 Category: Service

service

high gross

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/10/2018

Thank you for the 5 Star Review. We'll see you on your next visit.

Mike Ellis
Service Director

Sonya S.

Scottsdale, AZ

2017 Hyundai Tucson

Verified Customer

12/07/2018 Category: Service

Tom Andrews was very helpful

Came in for a new battery after my battery died the night before I had sinus surgery. Tom was great even though I looked like a zombie with tissue sticking up my nose. I got a new battery and oil change. They cleaned my car and the wait time was exactly what Tom told me. He also checked out my broken rear windshield wiper and told me how much the part was.

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/07/2018

It's unfortunate that batteries alway seem to die when it's the least convenient for us. Thank you for the 5 Star review. I'm glad we were able to take care of you quickly and I hope you're healing well.

We'll see you on your next visit.

Mike Ellis
Service Director

Verified Customer

Tempe, AZ

2017 Hyundai Santa Fe S

Verified Customer

12/07/2018 Category: Service

Friendly, customer focused.

The receptionist worked me In on a Monday morning, w/o an appointment, and Mr. Andrews took care of me in a very timely manner.
Thanks

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/07/2018

I glad we were able to help. Thank you for the 5 Star Review.

Mike Ellis
Service Director

Susan B.

Casa Grande, AZ

2017 Hyundai Sonata

Verified Customer

12/06/2018 Category: Service

Service Advisor

Very helpful

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/07/2018

Thank you for the 5 Star review. We appreciate it.

Mike Ellis
Service Director

Ned R.

Phoenix, AZ

2018 Hyundai Elantra

Verified Customer

12/06/2018 Category: Service

Hyundai service

As usual, fast and easy

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/06/2018

Thank you for the kind words and 5 Star review. We'll see you on your next visit.

Mike Ellis
Service Director

Kelly D.

Tempe, AZ

2017 Hyundai Elantra

Verified Customer

12/05/2018 Category: Service

Great service.

Everyone is super nice there!

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/05/2018

I pleased you had a great visit. We appreciate the 5 Star review. We look forward to seeing you on your next visit.

Mike Ellis
Service Director

James W.

Phoenix, AZ

2017 Hyundai Santa Fe S

Verified Customer

12/05/2018 Category: Service

Feedback on Chapman Hyundai

I would compliment Tom Andrews for his kind and informative service for me on a battery replacement. It was a short visit and handled well.

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/05/2018

Thank you for the kind words.

Mike Ellis
Service Director

Michael M.

Scottsdale, AZ

2017 Hyundai Santa Fe S

Verified Customer

12/03/2018 Category: Service

Service

It was excellent.

Recommended

PAUL M E. from Chapman Hyundai Scottsdale responded on 12/04/2018

Thank you for the 5 Star review. We appreciate it.

We'll see you next visit.

Mike Ellis
Service Director

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Location

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6601 East McDowell Road
Scottsdale, AZ 85257

(480) 949-7600

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www.chapmanhyundaiscottsdale.com

About Chapman Hyundai Scottsdale is located on East McDowell Road in Scottsdale, AZ. Our Service Technicians are here to help with all of your vehicle repair and maintenance needs. Call us today to schedule your next visit.

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Chapman Hyundai Scottsdale

Overview

2036 Reviews

ReScore Reviews™ (39)

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