Checkered Flag Auto Repair

Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

572 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review over 1 year ago

Reviews


DR
DAVE R.
Simsbury, CT
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018
Tires
Got tires from them. Fast, professional service! Great pricing.
Holly B. from Checkered Flag Auto Repair responded on 02/03/2018

THANK YOU DAVE FOR THE GREAT REVIEW. IT WAS OUR PLEASURE TO ASSIST YOU IN MAKING THE TIRE DECISION FOR YOUR DODGE!

Checkered Flag Auto Center Team

JK
JOAN K.
East Granby, CT
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018
Flexible - When there is a problem.
Honest & Responsible.
Holly B. from Checkered Flag Auto Repair responded on 02/03/2018

THANK YOU JOAN FOR THE KIND WORDS. WE ARE HERE WHEN YOU NEED US!

Checkered Flag Auto Center Team

DB
DIANE B.
EAST GRANBY, CT
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018
Once again, great experience!
Thank you once again for doing a great job, being fair, professional, and trustworthy!
I appreciate your ethical practices!
Diane B.
Holly B. from Checkered Flag Auto Repair responded on 02/03/2018

THANK YOU DIANE FOR THE KIND WORDS. WE LOOK FORWARD TO ASSISTING YOU WITH YOUR VEHICLES NEEDS.

Checkered Flag Auto Center Team

MK
MONICA K.
Weatogue, CT
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2018
Friendly Service!
The guys at Checkered Flag are awesome. Always very friendly and accomodating, and much better priced than a dealership service dept! Highly recommend.
Holly B. from Checkered Flag Auto Repair responded on 01/30/2018

Thank you Monica for your awesome review! We really appreciate that you chose us to service your Toyota!

Checkered Flag Auto Center Team

RW
Robert W.
Simsbury, CT
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Robert said the employees were good, and he was pleased with the service he received.
This review was collected via phone interview by Customer Research Inc.
Holly B. from Checkered Flag Auto Repair responded on 02/03/2018

PLEASED TO HEAR YOU HAD A GOOD SERVICE WITH US, ROBERT. LOOK FORWARD TO ASSISTING YOU WITH YOUR VOLVO NEEDS IN THE FUTURE.

Checkered Flag Auto Center Team

KH
KEVIN H.
East Granby, CT
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2018
Nissan Quest Control Arm Repair
Fast dependable service; great experienced technicians; the repair was completed on-time and at the quoted price.

CS
CHRIS S.
West Suffield, CT
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Very pleased
Went to get rotation then was told my tires where in bad shape. Went to get tires next store and was very pleased w/ there customer service.

CK
Colin K.
Tariffville, CT
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Colin said the team got the work done within an hour. They were awesome, friendly and accommodating. He stated he would like to thank them for their time.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
Granby, CT
Dodge Dart
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
Don said he had a problem with his head lights after the staff worked on his vehicle. He has to take it back in order for them to correct the mistake.
This review was collected via phone interview by Customer Research Inc.

EC
Ed C.
Simsbury, CT
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Spoke with Charles. He said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

TM
TOM M.
North Granby, CT
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018
New tires
Jeffrey did such a wonderful job

RS
Robert S.
Southwick, MA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Robert said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

AS
ALLEN S.
Simsbury, CT
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018
Service
Once again, call and taken right in. Great service.

DR
DONNA R.
East Granby, CT
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
Good Work Done Right
Blew a power steering line on my 2004 F 150 decided to have all of them replaced done with in a reasonable time

SH
Shane H.
East Granby, CT
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Shane said he would recommend this business for service, but it was a little expensive.
This review was collected via phone interview by Customer Research Inc.

JK
JAMES K.
East Granby, CT
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017
The service
Excellent service. Reasonably priced tires. Overnight drop off is a Godsend.

JS
JACK S.
Granby, CT
Ram 1500
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/23/2017
2015 Ram 1500
I'd like to know how you adjusted the rear camber and toe on a solid axle vehicle that is not adjustable. Your report says it was adjusted. Also, I would hope you would shoot for the middle of the acceptable range on the front adjustments. The caster and toe are right at the limits after you adjusted them.
Nathan M., Checkered Flag Auto Repair from Checkered Flag Auto Repair responded on 12/23/2017

we never adjusted the rear axle it is solid.we adjusted the front axle to spec the alignment system gave us 


BU
BETHANY U.
South Windsor, CT
GMC Sierra 3500 Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017
Awesome Customer Service!
Had a TON of work done on our GMC Sierra and BMW 330xi recently. They ran into quite a few problems with both vehicles because of the lack of maintenance that was done on them previously, but they kept us up to date with everything and both vehicles drive like new again!

DB
David B.
GRANBY, CT
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
David said the business did everything well and on time.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
East Granby, CT
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Service
Richard said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.