Checkered Flag Hyundai


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

2321 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.0909123/5Overall Rating 4.0909123/5Overall Rating 4.0909123/5Overall Rating 4.0909123/5rating 4.0909123
Original
Overall Rating 2.1904762/5Overall Rating 2.1904762/5rating 2.1904762rating 2.1904762rating 2.1904762
95% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Phyllis W. on 02/24/2018
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"Courteous, Friendly and Timely "
Courteous, Friendly and Timely
Vehicle: 2002 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/24/2018 04:59 PM
Mark C. on 02/24/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Customer Service, Okay Vehicle"
I received EXCELLENT customer service here. Huy Vo did a great job explaining the services my car needed and educating me about how various systems work. 2008 Hyundai has been a decent vehicle for the investment, but little glitches in the first few years and big sensor issues over the past few years prevent me from recommending the Hyundai brand.
Vehicle: 2008 Hyundai Tucson
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/24/2018 09:26 AM
Laura L. on 02/24/2018
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"Personal Touch"
The team at Checkered Flag provides excellent, personalized service. Not only does my service manager know me, but the entire team ensures that my vehicle receives top-notch service!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/24/2018 04:24 AM
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Nelson S. at Checkered Flag Hyundai responded on 02/24/2018

Thank you for the review! We look forward to your next service appointment.

 

Huy Vo
Hyundai Service Consultant
757-490-1111 ext 4434

Verified Customer on 02/23/2018
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"Excellent Customer Care"
I'm always pleased by the customer service when I visit my local Hyundai dealership.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/23/2018 10:13 PM
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast,friendly, and smart"
Mario was able to get my vechicle serviced for its first oil change quickly,even though I did not have a appt. the service team is always helpful, and friendly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 09:07 PM
Geremy S. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service everytime"
Every time I walk in, I get another reason to come back. From the sales people to the service, the parts and even when something goes wrong, they do everything and more to fix it.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/23/2018 06:46 PM
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30k service"
Easy, on time, no surprise
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/23/2018 03:10 PM
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Nelson S. at Checkered Flag Hyundai responded on 02/24/2018

Thank you for the 5 star review and taking the time to respond to my survey! Checkered Flag and I appreciate your business. I look forward to making every service 5 star !
Sincerely,
Mario Kaspar
Assistant Service Manager
Checkered Flag Hyundai

Verified Customer on 02/22/2018
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"Great service "
The service department staff is very friendly. I felt very confident that my car would be well taken care of.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/22/2018 02:42 PM
MARIO K., Assistant Service Manager Checkered Flag Hyundai at Checkered Flag Hyundai responded on 02/23/2018

Thank you for the 5 star review and responding to my survey! Checkerd Flag & I greatly appreciate your business. I look forward to making every service 5 star !
Sincerly,
Mario Kaspar
Assistant Service Manager
Checkered Flag Hyundai

Angel V. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quickness"
fast service that's it
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/22/2018 02:30 PM
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Nelson S. at Checkered Flag Hyundai responded on 02/22/2018

Thank you for replying to our review and giving us a 5star! We appreciate your time as well as your business. Im glad we met your expectations for your visit and hope to continue meeting them as long as we have your business. If you may have any questions please do not hesitate to give me a call 757-490-1111 ext 4435 or email nelson.sales@checkeredflag.com. Thank you again for choosing Checkered Flag!
NELSON SALES
SERVICE CONSULTANT

David L. on 02/22/2018
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"Service"
Jolynn is top notch at her job. She knows us by face and always has a beautiful smile to share.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/22/2018 08:51 AM
Scott B. on 02/21/2018
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"Very Happy Customer"
This is my third vehicle purchased from checkered flag, two from Hyundai and one from Volkswagen. There service has been top notch and I feel confident my car is being maintained properly.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 05:11 PM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 02/22/2018

Thank you so much for your 5 star review!

Amanda Hayslett
Hyundai Service Manager
757-490-1111 ext 4439
Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to buy and service"
The friendly check-in service is always a great start! Clean and nice waiting room. Service is always done in reasonable time. The wait is well worth it!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/21/2018 02:43 PM
Huy V. at Checkered Flag Hyundai responded on 02/21/2018

Thank you for taking part in our survey. We appreciate the feedback and look forward to your next visit.

Huy Vo
Hyundai Service Consultant
757-490-1111 ext 4434
Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rousing review"
Excellent job!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 12:23 PM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 02/22/2018

Thank you so much for your 5 star review!

Amanda Hayslett
Hyundai Service Manager
757-490-1111 ext 4439
Micheal N. on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice employes."
Let me know everything that needed to be done.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/21/2018 12:17 PM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 02/22/2018

Thank you for your 4 star review!

Amanda Hayslett
Hyundai Service Manager
757-490-1111 ext 4439
Melinda B. on 02/21/2018
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"entire staff"
Very patient and accommodating as I waiting for routine service and inspection. The coffee machine is deluxe! Thank you.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:05 AM
Huy V. at Checkered Flag Hyundai responded on 02/21/2018

We appreciate your feedback and stars! We hope to see you next time.

Huy Vo
Hyundai Service Consultant
757-490-1111 ext 4434
Eric S. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mario makes the difference"
Mario keeps us updated and makes us aware of upcoming services
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/21/2018 09:00 AM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 02/22/2018

Thank you so much for your 5 star review!

Amanda Hayslett
Hyundai Service Manager
757-490-1111 ext 4439
Michael M. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Service With a Friendly Attitude"
I have been dealing with Checkered Flag Hyundai for the past several years and have never encountered any problems. All of the current Service Advisors are great to work with, but I especially enjoy working with Mario. He takes care of my needs and is always proactive in his advice.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/21/2018 07:25 AM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 02/22/2018

Thank you so much for your 5 star review!

Amanda Hayslett
Hyundai Service Manager
757-490-1111 ext 4439
Christopher G. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No surprises"
I like dealing with checkered flag hyundai.
Our family has been going there for many years. The thing I like the best is they set the proper expectations in every process minimizing surprised. Thank You.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 04:15 AM
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Antonio A., Admin at Checkered Flag Hyundai responded on 02/21/2018

Thank you for your five star review!

Douglas F. on 02/21/2018
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"Great Service Once Again"
Great job guys! Always appreciate quick friendly service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/21/2018 04:03 AM
Huy V. at Checkered Flag Hyundai responded on 02/21/2018

Thank you for the kind words and the 5 stars ! We look forward to your next service visit.

Huy Vo
Hyundai Service Consultant
757-490-1111 ext 4434
Verified Customer on 02/20/2018
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"Courtesy and efficiency "
Service given is always courteous. Respect for the customer's time is observed with efficiency.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 06:23 PM
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Nelson S. at Checkered Flag Hyundai responded on 02/21/2018

Thank you for replying to our review and giving us a 5star! We appreciate your time as well as your business. Im glad we met your expectations for your visit and hope to continue meeting them as long as we have your business. If you may have any questions please do not hesitate to give me a call 757-490-1111 ext 4435 or email nelson.sales@checkeredflag.com. Thank you again for choosing Checkered Flag!
NELSON SALES
SERVICE CONSULTANT

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