Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

414 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


CF
Cardell F.
Centreville, MD
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2017 Category: Service
Cardell said he had a great experience at this business. He really likes them.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/24/2017

Thank you for your review!  We hope to be our auto repair shop of choice for any of your future needs!


JS
Joanne S.
Centreville, MD
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Joanne said the business did a good job. The employees were very polite, and knowledgeable. She plans to go back.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Centreville, MD
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2017 Category: Service
John said this business did an excellent job on his oil change. The staff were pleasant to deal with and he enjoyed it.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/19/2017

Thank you for your kind review!  We hope that we can be of service to you in the future for any of your automotive repair needs. 


CH
Cheryl H.
Centreville, MD
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Cheryl said she called them in short notice and they were able to get her in right away.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/19/2017

Glad we could help!  Hope to see you again for any auto repair needs.


BO
Brendan O.
Centreville, MD
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Spoke with Jack. He said the employees were fair and efficient.
This review was collected via phone interview by Customer Research Inc.

CB
CHARLES B.
Queenstown, MD
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017
oil change
ale to drop off car, return after closing , pick up car with bill paid and keys under mat---good service!
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/05/2017

Thank you for your review and we are glad to hear you were pleased with our service!  We hope to see you in the future for any of your auto repair needs. 


TC
Tom C.
CENTREVILLE, MD
Mercedes-Benz SLK230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017 Category: Service
Spoke with Rose. She said the business was very knowledgeable, the prices were reasonable, they were very friendly, and they also have good customer service.
This review was collected via phone interview by Customer Research Inc.

JD
JACK D.
Centreville, MD
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2017
Excellent service
Took care of service need very quickly.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/05/2017

Thank you for your review!  We try to get our customers in and out as quickly as we can.  We know our customers have things to do and places to be and we hope we can help our customers get where they need to go quickly and safely!


JD
JACK D.
Centreville, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2017
Very good service. Friendly staff.
Service was taken care of quickly and effectively.

AG
Abigail G.
Queen Anne, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Abigail said they did a good job and they were reasonably priced.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/05/2017

Thank you for your review!  We are always thankful when our customers take the time to let us know how we are doing.  We hope we can be of service to you again!


MR
Matt R.
Centreville, MD
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017 Category: Service
Spoke with Laura. She said the price for service at this business was higher than expected.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/29/2017

I am sorry you felt our price was higher than expected.  I checked back and it appears you were in for an oil change.  Our oil change price for conventional oil runs $19.95, with tax comes to $20.55.  We at times run specials that bring it a tad lower, but over all our oil change prices is very competitive with other shops.  We hope we can be of service to you in the future!


LP
Larry P.
Easton, MD
Chevrolet Cruze
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/24/2017 Category: Service
Larry said this business works with their customers and they have good prices.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
Centreville, MD
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Lisa said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MG
Melvin G.
Centreville, MD
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2017 Category: Service
Melvin said they took care of him in a timely manner. They were very courteous and they did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Drew S.
Centreville, MD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2017 Category: Service
Drew said they are accommodating and thorough.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/15/2017

Thank you!  We appreciate your business and hope we can be of service to you in the future for any auto repair needs.


HB
Hannah B.
Chestertown, MD
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2017 Category: Service
Hannah said this business was fast and their service was outstanding.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/15/2017

Thank you for your kind review!  We are so glad to hear you were pleased with your experience here.  We hope we can be of service to you in the future for any of your automotive repair needs.


VB
V. B.
Centreville, MD
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017 Category: Service
V. said the service provided by this business was fair and prompt. She is satisfied with the service provided and she can trust them, which she appreciates.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/15/2017

Thank you!  It is always a pleasure to serve you and we hope that we will be your auto repair shop of choice in the future.


TG
Tony G.
Centreville, MD
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2017 Category: Service
Tony said the owner was very open, forward and honest. It was great from start to finish. He explained everything they did and why they didn't perform certain services.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/02/2017

Thank you! We are so happy to hear you were pleased with our service.  We hope we will be your auto repair center of choice for any of your future needs. 


LP
Logan P.
Centreville, MD
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2017 Category: Service
Logan said it was good work.
This review was collected via phone interview by Customer Research Inc.

TD
Tanner D.
Centreville, MD
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2017 Category: Service
Tanner said they got the job done within the promised time frame.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 281 - 300 of 414 in total