Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

406 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


JW
John W.
Chester, MD
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
John said this business provided great service. It was quick and he was given back an estimate that didn't made him feel haggled.
This review was collected via phone interview by Customer Research Inc.

EA
Emily A.
Centreville, MD
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Spoke with John. He said that he is a professional repair technician himself and recognizes a good mechanic when he sees one. He likes how the technician dealt with him and his wife. They are very satisfied with how he explained everything and was not pushy at all. He appreciates that and is very pleased with this business.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/06/2018

We appreciate that you took the time to give us this kind review.  We are very happy to hear that you had a positive experience with us and we hope that we can be of service to you in the future for any of your auto repair needs!


PS
Pat S.
Centreville, MD
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Pat said the staff got her in right away and explained what services she needed.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/06/2018

Thank you for letting us be of service to you.  We appreciate your review and we hope that we can continue to be of service to you for any of your auto repair needs!


PR
Patrick R.
Centreville, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Tyrone is .very fair and honest.
I have taken many vehicles to them. Tyrone is always fair and honest. He goes the extra mile on every service i have had. It is great to not worry that he will oversell my wife or kids on add-ons! Our family is very glad we started using this place again. (we had terrible experiences with past ownership) My brother now uses them often as well!

Thanks Tyrone for always helping our car needs.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/06/2018

Thank you for your kind review!  As always, we are happy to be of service to you and appreciate having you as a loyal customer.  


AH
Andrew H.
Maryland
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Andrew said the staff addressed the issue promptly. It gave a thorough and fair recommendation, and the issue ended up being resolved.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/28/2018

We appreciate you taking the time to give your feedback on  your experience with us.  We are glad to hear you were pleased, and we hope to be of service to you for any auto repair needs in the future!


PP
Paul P.
Centreville, MD
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2018 Category: Service
Paul said he had a good experience.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/28/2018

Thank you for your review.  As always, we appreciate your business!


JE
Jennifer E.
Church Hill, MD
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Jennifer said the business was really friendly and she had no problems.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/28/2018

Thank you!  We hope we can be of service to you in the future. 


MA
Michael A.
Washington, DC
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Michael said the service was easy. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/28/2018

Thank you! We appreciate your business!


BM
Brian M.
Snow Hill, MD
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Brian said everything was great.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/28/2018

Thank you for your review! We appreciate your business.


ML
Marina L.
Centreville, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Marina said the staff were very nice and they got the job done quickly.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/28/2018

Thank you! We appreciate your business. 


AC
ANNE C.
Centreville, MD
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2018
Very responsive to our concerns
Tyrone is thorough and competent on all aspects of our autos. He goes above and beyond to help resolve the issues. He always makes an effort to fit us in to accommodate our schedules. Honest and very fair
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/28/2018

Thank you very much for taking the time to give us this kind review.  We are happy to hear you had a positive experience with us and we hope we can be of service to you in the future for any auto repair needs.  


CQ
Colin Q.
Centreville, MD
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Colin said he got his vehicle in and got it back the same day. The mechanic did exactly what he said he was going to do and it was a straightforward process.
This review was collected via phone interview by Customer Research Inc.

RW
Roger W.
Maryland
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Roger said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DA
Donna A.
Centreville, MD
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Spoke with Dan. He said the staff got him in and out. They were nice and friendly. The oil change went fine and the service was good.
This review was collected via phone interview by Customer Research Inc.

BD
BETSY SENER D.
Church Hill, MD
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018
efficient, reliable,and trustworthy.
Perfect car care, attention to detail and no cheap shortcuts. Labor costs are on the high side but for that kind of perfection well worth it. I would not trust my vehicles to anyone else. Tyrone and Judy and wonderful
people, the kind you hope to know but rarely find.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/28/2018

Thank you so much! We are very thankful for your kind feedback!  We appreciate your business greatly, and are so happy you had a positive experience with us.  We hope we can be of service to you in the future for any auto care needs you may have. 


JC
JAMES C.
Centreville, MD
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018
97 Chevy Truck
Thanks to Tyrone to service the same day. They are also nice and pleasant to deal with.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/28/2018

Thank you for taking the time to give us your feedback.  We appreciate your business!


RD
RON D.
Centreville, MD
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018
They are the best, and most helpful.
Tyrone and Judy, each and every time I have been to Chesapeake Auto, have gone out of their way to do all I asked of them to keep my care in great condition. They are very friendly, and helpful. They make having car work fun. They make sure after working on your car, you are happy with it. I trust what they say, they are very honest.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/28/2018

Thank you!  We appreciate your business and hope we can be of service to you in the future for any of your auto care needs. 


JE
JOE E.
Centreville, MD
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018
Always great service
As usual... always great service up front and honest

BF
Brenda F.
Centreville, MD
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Brenda said the employees were very accommodating. They completed service in a timely manner. The work was at a competitive price.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Centreville, MD
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
David said this business provided great service and the staff treated him well.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 406 in total