Thanks Jose for taking the call to review Civali's. We appreciate it because we know how busy you always are. Have a great day!
Thank you so much Dr. Thompson for your positive of our business. We hope you are doing well and are thinking of you and the family. Thanks for taking the time to let us know how we are doing.
We can't thank you enough for taking some time out of your day to let us know how we are doing. Your positive review means a lot to us and we look forward to seeing you when your car is in need of some care. Have a great rest of your day!
Hi Jaime, thank you for your positive review, we appreciate you taking the time to let us know how our business is doing. Have a great day!
Al, we thank you for taking the time to go online and let us know how we are treating you. We appreciate the kind things that you have said about us and our business. We wish you a happy day!
We are so happy that you were able to tell us about how we are doing. We do enjoy seeing you when you come in and wish you a great day!
Hi Joe, we thank you for taking the time to answer some questions about our business. It's very nice what you said about us and we so do appreciate that. Have a great day!
Gina, thank you for your positive review. We appreciate you taking the time to answer a few questions to help us be a better business. Have a great day!
Thank you so much Cynthia, we thank you for taking the time to review our business. We enjoy talking to you when you come in and wish you a wonderful day despite the rain.
We thank you Mo for letting our business know how we are doing. It's nice to hear that you were treated fairly and approve of our work. Have an amazing day!
Thank you for your very kind review. We appreciate that you took the time to let us know how we are doing. Have a great day and we hope to see you again when you are in need of maintenance or repair on your vehicle.
Thank you so much for your kind review, we love how loyal of a customer you are and appreciate the time you took to let us know how we are doing. Have a great day!
Betty, we can't thank you enough for taking time our of your day to let us know how we are doing. We are happy you took the call and are very satisfied with our business. Have a great weekend!
Thank you Ivan for the positive review! We take pride in what we do here at Civali's Auto. We wish you a great weekend!
Thank you for taking the time to let us know how we are doing. We appreciate you coming to us with your issue and letting us know it was repaired to satisfaction. Have a great day!
Hi MaryAnn, I am sorry to hear that you had a bad experience with us. I was made aware that you think that repair shops take advantage of women customers, but I assure you, as a woman and owner of this business, we take pride in making sure this never happens. In regards to the service done, you did fail to mention in your review that you supplied your own compressor which is not guaranteed by Civali's Auto and was told to you because we do not know the history of this compressor. You gave us permission to go ahead with used part despite not being warrantied. This part of your job cost $303.45 plus tax. We also fixed your skipping problem which accounts for the balance of the $650.00 that you said only the air conditioning job had cost you. When you came here to voice your displeasure with our business, we were willing to take a look at it but you refused.
I understand you being aggravated by the situation and for that I apologize. We are a reputable business and we don't "stick it" to anyone as you said. If you would like, our invitation is open for us to take another look at it free of charge.
Thank you Velma! We always enjoy seeing your smiling face and when we give you a ride home....look forward to the good conversations. Have a great day and thank you so much for being a great, loyal customer!! Enjoy your day!!
Thank you for your positive review Casey! We look forward to seeing you when your car is in need of some TLC. Have a great day!