Civali's Auto Service


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

261 Reviews

100% Would Recommend
97% Business Response
Latest Review 3 days ago
Francis C. on 11/21/2017
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Francis said they are very good. She has been a customer of this business for some time and has not had any problems with them.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Austin S. on 11/20/2017
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Austin said the facility is solid. They delivered what needed to be done. The staff has been good at communicating.
Vehicle: Acura RSX
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/22/2017

Hi Austin, thank you for the positive review. We are very happy that you had a positive experience with us. Have a very happy holiday season!!

Richard J. on 11/07/2017
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Richard said he had an emergency situation when his windshield wipers stopped working on the highway. He pulled into this business without having an appointment and the staff worked to get him back on the road quickly.
Vehicle: Hyundai Elantra GT
Category: Service
Service Date: 10/09/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/20/2017

Hi Richard, thank you for taking the time to let us know how your experience was with us. We are happy to see that you were satisfied. We wish you and your family a happy holiday season!

Robert M. on 11/07/2017
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Robert said the employees are good people. They are honest and do good work.
Vehicle: Acura RL
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/20/2017

Hi Robert, thanks so much for the kind words you said about our business. We wish you and your family and very happy holiday season!

Pete S. on 11/06/2017
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Pete said the staff was very nice, helpful, and honest. They kept him updated. They did a good job. They referred him to the local dealership for a problem with the computer.
Vehicle: HUMMER H3
Category: Service
Service Date: 10/17/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/20/2017

Hi Pete, thank you so much for taking the time to let us know how we are doing. We hope you are happy with your service here and hope to see you again when you car is in need of some TLC. Have a great and happy holiday!

Julio L. on 11/06/2017
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Julio said the business provided good service.
Vehicle: Nissan Pickup
Category: Service
Service Date: 10/09/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/20/2017

Thank you Julio for taking the time to answer a few questions about our business. We appreciate the nice things you said. Have a great day!

JUDY N. on 11/02/2017
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"Caring people good service"
excellent service plus much more
Vehicle: Toyota Camry
Service Date: 10/31/2017
Review Created: 11/02/2017 09:52 AM
John F. at Civali's Auto Service responded on 11/03/2017

Thank you for you positive review Judy! We appreciate you as a loyal customer and love seeing you when you come in. Have a wonderful holiday season!!

Nancy P. on 10/31/2017
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Nancy said she had an emergency. She could not turn her vehicle off and this business took care of her right away. She was very pleased with their service. She will be back for an oil change.
Vehicle: Acura TSX
Category: Service
Service Date: 10/19/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/06/2017

Hi Nancy,
Thanks you taking the time to let us know how we are doing. We look forward to seeing you soon! Have a great day!

Andrew B. on 10/31/2017
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Andrew said they were local, fast and cheap.
Vehicle: Audi A4
Category: Service
Service Date: 10/19/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/20/2017

Hi Andrew, thank you for taking the time to let us know how we are doing, have a wonderful day!

Roger M. on 10/31/2017
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Roger said they were very helpful, polite and thorough.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 10/03/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/07/2017

Roger, thank you for answering a few questions about our business. We appreciate the positive review and we wish you the best today!

Ann Z. on 10/30/2017
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Ann said they were excellent. They take care of anything the vehicle needs and they deliver it to her. Steve, John and Tara were a big help. She appreciated them.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 10/03/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/06/2017

Ann, thank you for taking the time to answer a few questions about our business, we are thankful for loyal customers as yourself to let us know how we are doing. Have a great week!

JACKIE Z. on 10/28/2017
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"I love all of you. Everyone is very pleasant. Enjoy sitting and waiting in the nice clean waiting area."
Yes I would recommend you to friends and already have. Friends are also happy with your service.
Vehicle: Chevrolet Malibu
Service Date: 10/26/2017
Review Created: 10/28/2017 09:32 AM
John F. at Civali's Auto Service responded on 10/30/2017

Jackie, we thank you for giving us feedback on our business. I am glad to hear that while you wait you are comfortable and treated like family. We do feel the same about you being as pleasant as you are, we enjoy seeing you! Have a great day!

Gary L. on 10/27/2017
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Gary said the staff are master mechanics. His vehicle is 15 years old. They keep it running at top performance. They do a terrific job.
Vehicle: Cadillac CTS
Category: Service
Service Date: 10/10/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 10/30/2017

Gary, thank you so much for the kind words. It's great to have customers like you that let us know how we are doing. Have a wonderful day!

Velma E. on 10/26/2017
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Velma said this business did a wonderful job and they were honest people.
Vehicle: Buick LeSabre
Category: Service
Service Date: 10/05/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/20/2017

Hi Velma, thank you so much for being a valued customer, we thank you for your kind review! Have a great day!

DEB L. on 10/25/2017
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"Everything!!"
Civalis is one of the best mechanic shops I've come across! They're very friendly and service there is excellent! From the time your car enters the shop to the time it exits, the mechanics waste no time getting the job done! The quality of their work is also very incredible! Almost like it's from the dealer themselves!! Also! The cost for the repairs necessary are very nice! Best part is they will ask you if you (or they) can find the parts somewhere cheaper to help save you money! I refuse to bring my car to any other shop! Keep up the excellent work guys!!
Vehicle: Jeep Liberty
Service Date: 10/23/2017
Review Created: 10/25/2017 07:57 PM
John F. at Civali's Auto Service responded on 10/26/2017

Hi Deb, what a great review, we can't thank you enough!! We love the fact that you took the time to write such a nice review, it helps us know how we can improve our company if need be. Have a great day Deb!

Ronnie G. on 10/25/2017
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Spoke with Kimberly. She said this business was very helpful. They were patient, knowledgeable and informative. She is very happy that she found a facility that will not take advantage of her.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 10/20/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/06/2017

Thank you so much for your positve review! We can't thank you enough!! Have a wonderful day!

Dave G. on 10/24/2017
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Dave said this business is the best out there.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/20/2017

Hi Dave, we can't thank you enough for all of your business! Thank you for the positive review! Have a great day!

GEORGE T. on 10/21/2017
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"Camry"
Price charged was price quoted.
Vehicle: Toyota Camry
Service Date: 10/06/2017
Review Created: 10/21/2017 06:51 AM
John F. at Civali's Auto Service responded on 10/24/2017

Hi George, thank you for taking the time to review our business. We wish you a wonderful day!

KARL P. on 09/04/2017
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"Very pleased"
I was very pleased with the outcome of the service on the Toyota.The car is running great,the work was done on time and was less than the original estimate.As always the people at Civali's were professional and very pleasant to work with.
Vehicle: Toyota Corolla
Service Date: 08/08/2017
Review Created: 09/04/2017 08:35 AM
John F. at Civali's Auto Service responded on 09/05/2017

Karl, thank you so very much for letting us know how we are doing. We appreciate you taking the time to answer a couple of questions. Have a wonderful day and enjoy the rest of the week!

SAL B. on 08/25/2017
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"John and Steve"
Great road service. Thank you.
Vehicle: Honda CR-V
Service Date: 08/21/2017
Review Created: 08/25/2017 08:10 AM
John F. at Civali's Auto Service responded on 08/28/2017

Sal, thank you so much for taking the time to let us know how we are doing. We were more than happy to come and assist you with your flat tire. We hope you enjoyed your time with your nephew and the eclipse!!

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