Classic Collision (Capitol Imports)

Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1076 Reviews

98% Would Recommend
Latest Review over 3 years ago

Reviews


SS
Sheneka S.
Alabama
Verified Customer
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04/04/2016 Category: Collision
Spoke with Valerie. She said the service was excellent and the staff is very professional.
This review was collected via phone interview by Customer Research Inc.

CH
Corey H.
Alabama
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2016 Category: Collision
Corey said when he went to this business to pick up his vehicle, there were a few runoffs on the vehicle that needed to be rebuffed. After that was done, everything really looked good. His vehicle was ready before promised. During the repair process, the text messages were a little confusing. There was a little disconnect between the text and the actual person.
This review was collected via phone interview by Customer Research Inc.

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Clarice C.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2016 Category: Collision
Clarice said the trim on her vehicle was an after market part and was installed by a previous owner. At first, they worked to find the same trim, but that was not working. They worked with the insurance company to get the extra coverage. They had to pull all the trim and replace it.
This review was collected via phone interview by Customer Research Inc.

KB
Kandace B.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2016 Category: Collision
Kandace said there were no problems.
This review was collected via phone interview by Customer Research Inc.

KW
Kasheviya W.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2016 Category: Collision
Kasheviya said this business was very friendly and kept her very well informed, during the repair.
This review was collected via phone interview by Customer Research Inc.

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Brandon E.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2016 Category: Collision
Brandon said that this business does very good work. They have exceptional customer service.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2016 Category: Collision
Jason said this business was professional and they did the work quickly.
This review was collected via phone interview by Customer Research Inc.

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Terry N.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Collision
Spoke with Denise. She said his vehicle looks better than it did before.
This review was collected via phone interview by Customer Research Inc.

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Trinda S.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Collision
Trinda said they did a good job and she would suggest this business to everyone she knows. Everyone did a good job.
This review was collected via phone interview by Customer Research Inc.

WC
Won C.
Alabama
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2016 Category: Collision
Won said when he arrived at this business, nobody was there which was fine.
This review was collected via phone interview by Customer Research Inc.

FT
Felicia T.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016 Category: Collision
Felicia said she had no problems, the communication was good and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

CR
Charles R.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016 Category: Collision
Charles said their communication with him was great and he was called when the vehicle was ready. They called him with updates and they made everything go smoothly. He stated he thinks it was the facility he works for, that chose them.
This review was collected via phone interview by Customer Research Inc.

AH
Anthony H.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016 Category: Collision
Anthony said he had no problems at all. They are very nice and courteous.
This review was collected via phone interview by Customer Research Inc.

SB
Steven B.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2016 Category: Collision
Steven said this business did great work and he cannot tell the difference. He received constant updates and he is relatively happy.
This review was collected via phone interview by Customer Research Inc.

SP
Shanita P.
Alabama
Verified Customer
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03/19/2016 Category: Collision
Shanita said she was satisfied with the promptness and courtesy this business provided.
This review was collected via phone interview by Customer Research Inc.

DB
Danette B.
Alabama
Verified Customer
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03/16/2016 Category: Collision
Danette said she was completely satisfied with the repair this business performed on the vehicle. She mentioned she noticed a scratch on the hood of the vehicle, where the work was being done. She will be bring it back to get it fixed.
This review was collected via phone interview by Customer Research Inc.

AW
Antonetta W.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2016 Category: Collision
Antonetta said this business provided good customer service and the work the performed was pretty good.
This review was collected via phone interview by Customer Research Inc.

SN
Sima N.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2016 Category: Collision
Sima said she did not receive her vehicle when promised. She had to wait an additional week because the businesses was still waiting for parts to come in for her vehicle.
This review was collected via phone interview by Customer Research Inc.

KB
Kimberly B.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2016 Category: Collision
Kimberly said they were really nice, very courteous and they explained everything to her.
This review was collected via phone interview by Customer Research Inc.

MS
Matthew S.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2016 Category: Collision
Matthew said he was satisfied.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 1076 in total