Classic Hyundai Of Statesville

Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 25 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


JC
John C.
Harmony, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Oil change
In and out quickly
Sean R. from Classic Hyundai Of Statesville responded on 11/19/2019

Thank you for taking the time to fill out the review.  I am happy we were able to get you in and out in a quick manner.  See you on your next service visit


Verified Customer
Cornelius, NC
2019 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2019 Category: Service
Nice staff
Job well done
Sean R. from Classic Hyundai Of Statesville responded on 11/19/2019

Thank you for taking the time to fill out the review.  We are pleased that we were able to take care of you.  See you on your next visit


JL
Janey L.
Statesville, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
My last visit
Very pleased.
Sean R. from Classic Hyundai Of Statesville responded on 11/12/2019

Thank you for taking the time to fill out the review.  We are also pleased you had a wonderful visit. We will see you on your next service visit


Verified Customer
Mooresville, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Maintenance service
I brought my car in on a Saturday morning for a routine oil change. They got me in and taken care of. The staff was friendly and courteous. This location is much better for me than others in the area.
Sean R. from Classic Hyundai Of Statesville responded on 11/12/2019

Thank you for taking the time to fill out the review.  We are pleased you had a friendly and courteous experience.  Cant wait to see you on your next visit


NC
Norman C.
Statesville, NC
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Excellent Service Department
The service department always goes the extra mile. The techs always take care of any mechanical issues we have without ever us to return with same car issue.
Sean R. from Classic Hyundai Of Statesville responded on 11/04/2019

Thank you for taking the time to fill out the review.  We are pleased you had a wonderful experience and we will see you on your next service visit.


Verified Customer
Statesville, NC
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
First visit to Classic
I was very impressed with friendliness and how the service staff was very professional. I am glad we have a Hyundai dealership in Statesville.Service was wonderful!
Sean R. from Classic Hyundai Of Statesville responded on 11/04/2019

Thank you for taking the time to fill out the review.  We are thrilled that you had a great experience at our dealership. cant wait to see you on your next service visit


Verified Customer
Mooresville, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Great customer service
The staff is welcoming and friendly. I didn't feel pressured or talked down to while I was there and my car was fixed right away, I didn't have to sit around for hours.

Verified Customer
Statesville, NC
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Great place
Very friendly staff, let you know the progress every step of the way. Informative and helpful
Sean R. from Classic Hyundai Of Statesville responded on 10/28/2019

Thank you for taking the time to fill out the review.  I am glad our staff was friendly and informative with updates.  Hope to see you on your next service next


RC
Richard C.
Leland, NC
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Speed
Fast service
Sean R. from Classic Hyundai Of Statesville responded on 10/24/2019

Thank you for taking the time to fill out the review.  We are glad that you had a fast service experience and cant wait to see you on your next visit.


BH
Belinda H.
Statesville, NC
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Customer service
Brian did a great job and was very courteous! Love the fact that there is now a Hyundai dealership in Statesville where I live!
Sean R. from Classic Hyundai Of Statesville responded on 10/24/2019

Thank you for taking the time to fill out the Review.  We are pleased you had a great experience and cant wait to service your car on the next visit.


JH
Joseph H.
Shelby, NC
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Going "Above and Beyond"
The service manager and service team at Hyundai of Statesville truly went above and beyond to ensure a positive, convenient experience. This was the first time I had visited Hyundai of Statesville and, despite the fact that it is about a 1.5 hour drive from home, I will definitely be back. Thanks for the top-notch service!
Sean R. from Classic Hyundai Of Statesville responded on 10/23/2019

Thank you for taking the time to fill out the review.  We are pleased that you had a positive experience and cant wait to see you on your next visit


JB
Jerry B.
Statesville, NC
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
top notch service with classic Hyundai in Statesville, nc
fast service and returned my car clean from a complimentary car wash.
Sean R. from Classic Hyundai Of Statesville responded on 10/23/2019

Thank you for taking the time to fill out the review.  We are pleased that you had a great experience.  Cant wait to see you, on your next visit


JK
John K.
Mooresville, NC
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Excellent experience
Very friendly, knowledgeable and professional. Will definitely return for future service.
Sean R. from Classic Hyundai Of Statesville responded on 10/16/2019

Thank you for taking the time to fill out a review.  We are happy you had a excellent visit with us.  Hope to see you on your next visit


TW
Ted W.
Statesville, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
This is a new dealershp to our area. As such, they are anxious to provide good quick service unlike Paramount Hyundai of Hickory, NC
See above
Sean R. from Classic Hyundai Of Statesville responded on 10/16/2019

Thank you for taking the time to fill out the review.  We are pleased, you had a great experience at our dealership.  Hope to see you on your next service visit.


Verified Customer
Statesville, NC
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Do great business
Handle business in a professional and fair manner.

Overall Rating 1/5rating 1rating 1rating 1rating 1
10/09/2019 Category: Service
Service and pricing makes it not great
Lost my key, overcharged me $10, the quote to repair my sunroof was outrageous, service manager didn’t try to compensate for losing my key.
Sean R. from Classic Hyundai Of Statesville responded on 10/09/2019

I am sorry you had a bad experience and was not impressed with our dealership. Please give my a call, so we can rectify the issues and use them to improve our dealership.  My name is Sean Richardson and I am the Service and Parts director at Classic Hyundai of Statesville. My number is 980-434-7200 ext.412.  Thanks

Sean R. from Classic Hyundai Of Statesville responded on 10/10/2019

Thank you for giving us the time to make the situation right.  Cant wait to see you on your next visit.  Thank you for the learning opportunities you provided us.


PG
Patrick G.
Cleveland, NC
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
great service
service was great and timely
Sean R. from Classic Hyundai Of Statesville responded on 10/10/2019

Thank you for taking the time to fill out the review.  We are thrilled you had a great experience.  We will see you, on your next visit


LM
Leko M.
Statesville, NC
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019 Category: Service
Great service!!
Great job and super friendly!!
Sean R. from Classic Hyundai Of Statesville responded on 10/07/2019

Thank you for taking the time to fill out the review.  We are thrilled you had a great experience here at Statesville Hyundai.  Cant wait to see you on your next service visit


JC
John C.
Harmony, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
?
thanks
Sean R. from Classic Hyundai Of Statesville responded on 10/05/2019

Thank you for taking a moment and filling out the review.  We are pleased we made your visit a great one.  We will see you on your next visit


PK
Phillip K.
Harmony, NC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
total helpful
they were very fast the place was very clean they came to give an update on the servive
Sean R. from Classic Hyundai Of Statesville responded on 10/04/2019

Thank you for taking the time, to fill out the review.  We are trilled that you had a good experience.  See you on your next service


Verified Customer
Statesville, NC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Service Visit
Handled service timely and professionally
Sean R. from Classic Hyundai Of Statesville responded on 10/04/2019

Thank you for taking the time to fill out the review.  We are pleased you were happy with your last visit.  Cant wait to see you on your next visit.


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