Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(2,943 Reviews)

ReScore Reviews™ (91)

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
98% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


DB
Douglas B.
Geneva, OH
2012 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2017 Category: Service
Doug
The service is great and the employees are friendly. I submitted a $5 off coupon at the time of check in, but didn't receive credit for that on my final statement. Otherwise, it was a very good experience.
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/16/2017

Good Morning Douglas,

Thank you so much for taking the time to give us your feedback and for the 5 star review. We appreciate you giving us the opportunity to service your vehicle. I apologize that the coupon was not applied. I will note this on your account for a future discount. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

LF
Leonard F.
Burton, OH
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017 Category: Service
friendly and on time
yes and I will
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/16/2017

Good Morning Leonard,

Thank you so much for taking the time to give us your feedback and for the 5 star rating. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

TC
Tammy C.
Mentor, OH
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017 Category: Service
Maintenance and recall
Great service in a timely manner and I leave with a sparking clean vehicle!
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/16/2017

Good Morning Tammy,

Thank you so much for taking the time to give us your feedback and for the 5 star rating. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

SO
SHAREN O.
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017 Category: Service
the peolpe
well done
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/16/2017

Good Morning Sharen,

Thank you so much for taking the time to give us your feedback. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Painesville, OH
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017 Category: Service
Excellent service as always
Easy to schedule, fast service and great communication
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/15/2017

Good Morning,

Thank you so much for taking the time to give us your feedback and the 5 star rating. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

SG
Sharon G.
Lyndhurst, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017 Category: Service
Recent service
Courtesy and promptness of service
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/14/2017

Good Afternoon,

Thank you so much for taking the time to give us your feedback and for the 5 star rating. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

SM
Susan M.
Madison, OH
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2017 Category: Service
Sue's review
Great service
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/13/2017

Good Afternoon Susan,

Thank you so much for taking the time to give us your feedback. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Mayfield Heights, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2017 Category: Service
Great!
Convenient scheduling, nice waiting area, and great staff.
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/13/2017

Good Morning,

Thank you so much for taking the time to give us your feedback. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Chesterland, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/12/2017 Category: Service
Polite Service
Everyone was very polite and the facility was clean. My oil change took a bit long but I left with my car cleaned off and the service fulfilled.
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/13/2017

Good Afternoon,

Thank you so much for taking the time to give us your feedback. I apologize for the length of your last visit and that all your questions were not answered. I would like to speak with you more about the visit and answer whatever question you have on your vehicle. Please feel free to contact me at your convenience at 440-266-6741.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

BP
Beth P.
Cortland, OH
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2017 Category: Service
Great service
Timely and polite
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/13/2017

Good Morning Beth,

Thank you so much for taking the time to give us your feedback and for for the 5 star rating. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Willoughby, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2017 Category: Service
Very Good
Very good process
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/12/2017

Good Afternoon,

Thank you so much for taking the time to give us your feedback. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Mentor, OH
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2017 Category: Service
Great Service
Classic Hyundai service department is friendly, professional and fast. So convenient dealing with them. I will not buy a car anywhere else but Classic as I feel not only Hyundai but all the makes and models offered have this type of service department. I just prefer Hyundais.
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/12/2017

Good Afternoon,

Thank you so much fir taking the time to give us your feedback and the 5 star rating. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

AF
Amy F.
Willoughby Hills, OH
2013 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2017 Category: Service
Great follow up!
All concerns addressed and follow ups to keep me up todate.
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/12/2017

Good Afternoon Amy,

Thank you so much for the positive feedback and the 5 star rating. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

JC
Janice C.
Euclid, OH
2015 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017 Category: Service
Comprehensive,efficient service
So glad I purchased my Hyundai at Classic of Mentor!
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/12/2017

Good Morning Janice,

Thank you so much for taking the time to give us your feedback and for the 5 star review. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

DM
DAVID M.
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2017 Category: Service
Always helpful and courteous
I buy 'em, they service 'em.
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/12/2017

Good Morning,

Thank you so much for taking the time to give us your feedback and for the 5 star review. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740