Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(2,945 Reviews)

ReScore Reviews™ (91)

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
98% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


JC
Janice C.
Euclid, OH
2015 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017 Category: Service
Comprehensive,efficient service
So glad I purchased my Hyundai at Classic of Mentor!
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/12/2017

Good Morning Janice,

Thank you so much for taking the time to give us your feedback and for the 5 star review. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

DM
DAVID M.
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2017 Category: Service
Always helpful and courteous
I buy 'em, they service 'em.
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/12/2017

Good Morning,

Thank you so much for taking the time to give us your feedback and for the 5 star review. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

EM
Emile M.
Mentor, OH
2013 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2017 Category: Service
Getting tires at Classic is the best!
Everyone is friendly, knowledgeable and professional. The service goes above and beyond what is requested. We wouldn't go anywhere else.
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/12/2017

Good Morning Emile,

Thank you so much for taking the time to give us your feedback and the 5 star review. We appreciate you giving us the opportunity to service your vehicle and your continued loyalty. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

CT
COPELAND T.
South Euclid, OH
2013 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2017 Category: Service
Another satisfied customer again.
Great service at reasonable prices. Also very efficiently.
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/12/2017

Good Morning Copeland,

Thank you so much for the positive feedback and the 5 star rating. We appreciate you giving us the opportunity to service your vehicle and your continued loyalty. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

RR
Rita R.
Mentor, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2017 Category: Service
caring service, making sure your satified, willing to answer your questions
No one beats classic service!
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/12/2017

Good Morning,

Thank you so much for the positive feedback and the 5 star rating. We appreciate you giving us the opportunity to service your vehicle and your continued loyalty. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family. 

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Willoughby Hills, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2017 Category: Service
1st service on a new car
I have leased and purchased many cars from Classic over the years. I've been as satisfied with their dealership more than most other dealers over a period of 50 years as an auto owner. I didnt feel I should have had to pay for a new tire at 3000 miles (it had a puncture from a screw i was told), which is the reason for the 4 stars>
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/12/2017

Good Morning,

Thank you so much for taking the time to give us your feedback and for your continued loyalty. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Eastlake, OH
2015 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2017 Category: Service
excellent
Always a great experience. Service was on time, priced as estimated. Great professional staff and technicians. Comfortable lounge with refreshments, tv and cleans restrooms.
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/12/2017

Good Morning,

Thank you so much for taking the time to give us your feedback and for the 5 star review. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

GB
George B.
Mentor, OH
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2017 Category: Service
Keeps my car on the road
170,000 miles since 2009 says it all
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/06/2017

Good Morning,

Thank you so much for taking the time to give us your feedback and for the 5 star review. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

GG
Gregory G.
Painesville, OH
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2017 Category: Service
Great service in a timely manner
Great staff
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/06/2017

Good Morning,

Thank you so much for taking the time to give us your feedback and for the 5 star review. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Painesville, OH
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2017 Category: Service
Excellent dealership
Excellent job
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/06/2017

Good Morning,

Thank you so much for taking the time to give us your feedback and for the 5 star review. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
2016 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2017 Category: Service
review
friendly, courteous employees
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/06/2017

Good Morning,

Thank you so much for taking the time to give us your feedback and for the 5 star review. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Ocala, FL
2015 Hyundai Accent
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2017 Category: Service
Access service
So far no real complaints...service is very good
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/06/2017

Good Morning,

Thank you so much for taking the time to give us your feedback. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

DG
Diana G.
Mentor, OH
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2017 Category: Service
Friendly Staff
Close location for all your dealer needs
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/06/2017

Good Morning,

Thank you so much for taking the time to give us your feedback. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

CO
Charles O.
Madison, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2017 Category: Service
One thing
My seat belt does always lock with I try to get it to lock was that not checked??
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/06/2017

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Cleveland, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2017 Category: Service
red carpet treatment
I was treated well. The service was done in a timely and thorough manner.
JENNIFER D B., Service Manager from Classic Hyundai responded on 09/01/2017

Good Afternoon,

Thank you so much for taking the time to give us your feedback and for the 5 star review. We appreciate you giving us the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740