Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

2427 Reviews

ReScore Reviews™ (47)

ReScore
Overall Rating 4.8085072/5Overall Rating 4.8085072/5Overall Rating 4.8085072/5Overall Rating 4.8085072/5rating 4.8085072
Original
Overall Rating 2.34043/5Overall Rating 2.34043/5rating 2.34043rating 2.34043rating 2.34043
97% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


Verified Customer
Mentor, OH
2013 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2014 Category: Service
Nice people!
I have never had a poor experience!
JENNIFER D B., Service Manager from Classic Hyundai responded on 12/05/2014

Good Morning,

Thank you very much for the feedback. We are here for you if you need anything at all.

Thank You Again,

Jennifer Burton
Service Manager
440-266-6740

EM
EDITH M.
Willowick, OH
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2014 Category: Service
Good honest service
Always on time
JENNIFER D B., Service Manager from Classic Hyundai responded on 11/21/2014

Hi Edith,

Thank you so much for your feedback. Please let us know if you need anything at all.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

MP
MICHELE P.
Richmond Heights, OH
2010 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Service
The place is very comfortable while waiting for excellent service
They go the "extra mile" in customer & car service.
JENNIFER D B., Service Manager from Classic Hyundai responded on 11/21/2014

Hi Michele,

Thank you for your feedback and kind words. We are here for you if you need anything at all.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

RR
RITA R.
Mentor, OH
2007 HYUNDAI AZERA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014 Category: Service
Exceptional service
Excellent Service from everyone including service Manager
JENNIFER D B., Service Manager from Classic Hyundai responded on 11/17/2014

Good Morning Rita,

Thank you very much for your kind words and feedback. Please let us know if you need anything at all.

Thank You,
Jennifer

Jennifer Burton
Service Manager
440-266-6740

PT
PAUL T.
Willoughby, OH
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2014 Category: Service
Another good visit
Once again great service.
JENNIFER D B., Service Manager from Classic Hyundai responded on 11/11/2014


Good Morning Paul,

Thank you very much for your feedback and compliment. Please let us know if you need anything at all. See you on your next visit.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

DB
DOUGLAS B.
Geneva, OH
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2014 Category: Service
Doug B.
The employees are friendly and courteous and they explain the services in detail and they are willing to answer questions. I would recommend Classic Hyundai to anyone.
JENNIFER D B., Service Manager from Classic Hyundai responded on 11/11/2014

Good Morning Doug,

Thank you for your feedback and kind words. Our customers are so important to us, please let us know if you need anything at all.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

SG
SANDRA G.
Mentor, OH
2007 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2014 Category: Service
Customer service
Its all about the customers there. Everyone is just so nice and accomodating. Love the waiting area too!
JENNIFER D B., Service Manager from Classic Hyundai responded on 11/11/2014

Hi Sandra,

Thank you for your feedback and compliments. Customer satisfaction is our top priority please let us know if you need anything at all.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

JN
JUDITH N.
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2014 Category: Service
Professional treatment and efficient service!
This was the first time I brought my vehicle to Classic for service and I was very impressed with the courtesy and thorough, efficient service . I will continue to get my Hyundai Santa Fe serviced at Classic.
JENNIFER D B., Service Manager from Classic Hyundai responded on 11/11/2014

Hi Judith,

Thank you for your feedback and kind words. Welcome to the Classic family please let us know if you need anything at all.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

DK
DAVID K.
Painesville, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2014 Category: Service
Oil Change, Recall, and New Battery
Excellent work done in a timely manner. I trust this dealership, which says a lot.
JENNIFER D B., Service Manager from Classic Hyundai responded on 11/11/2014

Hi Dave,

Thank you for your feedback and compliments. We are here for you if you need anything at all.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

CM
CATHERINE M.
Lyndhurst, OH
2007 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2014 Category: Service
great service
I always get great service when I go there. Excellent.
JENNIFER D B., Service Manager from Classic Hyundai responded on 11/11/2014

Hi Catherine,

Thank you for your feedback and kind words. Customer satisfaction is our top priority please let us know if you need anything at all.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

NS
NEIL S.
Willoughby, OH
2013 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2014 Category: Service
From Sale To Service
From Sale to Service, everyone is always engaging & friendly from courtesy car washes to maintenance service. Sales personnel, Dan Reed or Rich, usually finds a way to stop by and say hello; and service personnel get me in and out quickly. Best sale & service (owner of another Classic car) that I have had at a Classic dealership!
JENNIFER D B., Service Manager from Classic Hyundai responded on 11/11/2014


Good Morning Neil,

Thank you for your feedback and compliments. Our customers are so important to us please let us know if you need anything at all.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

WT
WENDY T.
Cleveland, OH
2011 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2014 Category: Service
GREAT SERVICE ALWAYS
GREAT STAFF, ALWAYS FRIENDLY IF YOU HAVE A SCHEDULED APPOINTMENT OR WALK IN. TOP QUALITY SERVICE ALL THE TIME.
JENNIFER D B., Service Manager from Classic Hyundai responded on 11/11/2014

Good Morning Wendy,

Thank you for your feedback and kind words. Customer satisfaction is very important to us, we are here if you need anything at all.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Mentor, OH
2002 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2014 Category: Service
Excellent Job
Checked other systems in the car
JENNIFER D B., Service Manager from Classic Hyundai responded on 10/28/2014

Good Morning,

Thank you for your feedback. We are here for you if you need anything at all. See you on your next visit.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

DC
DEBRA C.
Austinburg, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2014 Category: Service
Shuttle service
While my car was being serviced they took me to the store so I could get my shopping done and returned to pick me up. My car was ready and I completed my shopping.
JENNIFER D B., Service Manager from Classic Hyundai responded on 10/28/2014

Hi Debra,

Thank you for your feedback. We know your time is valuable please let us know if we can ever help accumulate you better. See you at your next service.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

KB
KAREN B.
Mentor, OH
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2014 Category: Service
The are honest and fair. They keep you informed at all tomes
They are convenientlylocated. Alway have appointments available.
JENNIFER D B., Service Manager from Classic Hyundai responded on 10/21/2014

Hi Karen,

Thank you for your feedback and nice compliments. Please let us know if you need anything at all.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Willowick, OH
2013 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/16/2014 Category: Service
Friendly and enthusiactic personnel.
Overall, good experience at dealership.
JENNIFER D B., Service Manager from Classic Hyundai responded on 10/28/2014

Good Morning,

Thank you for your feedback. Please let us know if we can do anything better for you. We appreciate your business.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

SP
SANDRA P.
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2014 Category: Service
Relieved
Classic Hyundai displayed professionalism and excellent service. I have went to another Hyundai Dealership that almost made me steer clear of Hyundai cars, but Classic Hyundai has restores my faith - thus far. I will definitely continue to use their services.
JENNIFER D B., Service Manager from Classic Hyundai responded on 10/16/2014

Hi Sandra,

Thank you for your feedback. We are excited that you have chosen us for your service needs. Please let us know if you need anything at all.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2014 Category: Service
Friendly staff. Clean waiting area with exceptional coffee and fruit.
The dealership provides very good information when servicing the vehicle. Their process is smooth to get you in and out in a timely manner.
JENNIFER D B., Service Manager from Classic Hyundai responded on 10/16/2014

Hi,

Thank you for your feedback and the compliment. Please let us know if you need anything at all.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Euclid, OH
2007 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2014 Category: Service
Margaret Bradshaw
Customer Service Desk and workers are professional, helpful, courteous and attentive to clients.
JENNIFER D B., Service Manager from Classic Hyundai responded on 10/16/2014

Hi,

Thank you so much for your feedback and compliments. Customer service is extremely important to us, please let us know if we can do anything better for you.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

MG
Mary G.
Mentor, OH
2011 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2014 Category: Service
Great service, with a smile
Counter staff person was informative and efficient, and always appreciate the good service and complimentary car wash!
JENNIFER D B., Service Manager from Classic Hyundai responded on 10/14/2014


Hi Mary,

Thank you for your feedback and compliments. Please let us know if you need anything.

Thanks You,

Jennifer Burton
Service Manager
440-266-6740