Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 330 Reviews )

98% Would Recommend
Latest Review 1 day ago

Reviews


CS
Charles S.
Concord, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Charles said the business treated him well and he hasn't had any problems with them.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Concord, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Tom said he likes this business and he uses them all the time.
This review was collected via phone interview by Customer Research Inc.

MV
MARIO V.
Concord, CA
Buick Riviera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2016
Your personal staff
Good service

WT
WALT T.
Concord, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2016
Knowledgeable, honest, great work, at very good price
Over the years I have taken each of whatever vehicles I owned at the time for normal maintenance & to fix those unfortunate & dificult problems that need to be repaired to get that vehicle back on the road. Clayton Valley Auto repair has always serviced or repaired my vehicle significantly cheaper than a dealer & completed the job in a very timely way. They have also slways shown me what the issue is & what it would cost to fix it before proceeding. If they feel there are any alternative options they will explain those as well. Bottom line they are a local business: convenient - Honest - do good work & have the fairest price.

CG
Chuck G.
Concord, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2016 Category: Service
Chuck said the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

JR
Jean R.
Concord, CA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2016 Category: Service
Jean said this business was kind and they did a good job. She also mentioned she was in a bind because her husband was in the hospital. This facility went and picked her up from the hospital, to bring her back to her vehicle. She would definitely go back to this business.
This review was collected via phone interview by Customer Research Inc.

LY
Linda Y.
Concord, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2016 Category: Service
Linda said this business had very personable service.
This review was collected via phone interview by Customer Research Inc.

MN
MIKE N.
Concord, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016
Fast, super service!!
Jerry and his tech's are great, they always do fast dependable work. Excellent experience everytime we take one of our vehicles in for service or repair. Reasonable as well!!

SM
Steven M.
Clayton, CA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
Steven said everything that was done at this business was done well for the price they quoted.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
Concord, CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2016 Category: Service
Peter said the service at this business was good and he would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

PO
PETER O.
Concord, CA
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2016
100k service on our 2000 Trans Am
The guys did a fantastic job on the 100k service. They also took care of a headlight door problem that developed before we brought it in. This is the third vehicle I've had them work on and will continue using them for all my vehicle repair needs!

VA
Virginia A.
Concord, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2016 Category: Service
Virginia said the business provides great service. She expressed the process is simple, and easy. They are very fast and nice.
This review was collected via phone interview by Customer Research Inc.

BE
Bill E.
Concord, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2016 Category: Service
Bill said he has been going there for years and they do a good job.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
Clayton, CA
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2016 Category: Service
David said the business does pretty well and they have pretty good prices. He likes that they take customers back home and pick them up if they don't have a ride.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Martinez, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2016 Category: Service
Jim said he took it in and they gave him an estimate. They did everything on time and were very professional.
This review was collected via phone interview by Customer Research Inc.

DF
DIANE and TONY F.
Clayton, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2016
Honest dependable mechanics!!
Needed windshield wipers fixed. I brought my car in around eleven and they had them working again by early afternoon. Very appreciative of their excellent service.

DR
DEE R.
Concord, CA
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2016
Friendly, accurate, prompt and reasonable.
Been using Clayton Valley Auto Service since 2009. My car is 22 years old and Jerry keeps it running like new.

MM
Matt M.
Concord, CA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2016 Category: Service
Spoke with Matt's mother-in-law. She said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Theresa S.
Tracy, CA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2016 Category: Service
Theresa said the business provided fantastic service.
This review was collected via phone interview by Customer Research Inc.

KH
KIM H.
Clayton, CA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2016
Family Business
Great work and fast service!
Trustworthy, honest family run business!
I recommend Clayton Valley Auto Service to everyone!
Thank You, Kim Herrera