Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 329 Reviews )

98% Would Recommend
Latest Review about 23 hours ago

Reviews


AC
Aracly C.
Clayton, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Aracly said the service provided by this business was really good.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Apple Valley, CA
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
David said he went in to this business and got immediately taken care of. They fixed his vehicle and he was out of there in half an hour.
This review was collected via phone interview by Customer Research Inc.

GC
Gus C.
Concord, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Gus said the business was professional and fast.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Clayton, CA
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Joe said he felt the business was honest, quick, got it back to him in a timely fashion and so far everything was working great with his vehicle.
This review was collected via phone interview by Customer Research Inc.

RP
RENARD P.
Concord, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Toyota servicing
If you own a Toyota, this is the place for you. Harold is a former Toyota service manager. He knows Toyota's inside and out. I get quick,friendly and reliable service at a fair price. Clayton Valley Auto Service. Try them, you won't be disappointed.

DP
David P.
Clayton, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
David said the staff took care of the problem he had with his vehicle.
This review was collected via phone interview by Customer Research Inc.

JR
JOELLE R.
Clayton, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
The service they provide was exceptional
From the moment I stepped out of my car the service they provided was exceptional.

JS
JEROLD S.
Concord, CA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
EXCELLENT SERVICE
I have been going to Clayton Valley Auto for thirty five years and under the new management the quality of work is excellent. Repairs were fast and perfect.......... Highly Recommend A+A+A+

KM
Kai M.
Concord, CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Kai said the service was quick and the staff was helpful and friendly.
This review was collected via phone interview by Customer Research Inc.

RN
RICHARD and MARY N.
Concord, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Chevy truck
They tracked down an oil leak, also cleaned the engine

BB
Bob B.
Rodeo, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Bob said the business provided prompt service for a very reasonable price. The staff was wonderful and did great work.
This review was collected via phone interview by Customer Research Inc.

RM
RICK M.
Clayton, CA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019
They care about you and do what needs to be done in the time frame promised
Been very pleased with the service

TP
Traci P.
Concord, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Traci said the service was completed quickly ,even as a walk in. She mentioned that she is very thankful that the staff was so accommodating to ensure she reached her destination safely.
This review was collected via phone interview by Customer Research Inc.

PM
Pat M.
Concord, CA
Cadillac SRX
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/28/2019 Category: Service
Pat said the business did a great job. She did feel over charged. The people all were very nice to her. She would like to know why they charged her by the hour. They did not give her a call about what was wrong, it was just fixed when she arrived back.
This review was collected via phone interview by Customer Research Inc.

RR
Ron R.
Discovery Bay, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Ron said the staff took care of his vehicle. They got the parts, and found the issue all in the same day. He did not expect they would have had it done for at least a few days. They were courteous and kind. He stated they made him feel comfortable.
This review was collected via phone interview by Customer Research Inc.

JS
Jose S.
Concord, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Jose said the service was fast, friendly and competent.
This review was collected via phone interview by Customer Research Inc.

JM
Janet M.
Concord, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Janet said the staff were really good. She stated Harold was very good and honest.
This review was collected via phone interview by Customer Research Inc.

CC
CHRIS C.
Clayton, CA
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019
Friendly, honest, helpful shop!
Been coming here for years. Nice and close for one thing, but even tho management has changed, the friendly helpful nature has not. John is awesome to talk to and helpful with communicating issues with your car. I'll be back again next time something goes awry with my car. :)

Verified Customer
Concord, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
Honda Civic
Great customer service....awesome mechanics....well knowledgeable

RN
RICHARD and MARY N.
Concord, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Chevy Truck
Got the fan going. Great service, very professional