Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 330 Reviews )

98% Would Recommend
Latest Review 2 days ago

Reviews


RN
RICHARD and MARY N.
Concord, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Chevy Truck
Got the fan going. Great service, very professional

WC
Walter C.
Discovery Bay, CA
Oldsmobile Cutlass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Walter said the service was good.
This review was collected via phone interview by Customer Research Inc.

EN
Eduardo N.
Pacheco, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Eduardo said the service is outstanding.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Concord, CA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Jennifer said everything went smoothly, and the service was performed quickly.
This review was collected via phone interview by Customer Research Inc.

JV
John V.
Clayton, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
John said the staff was able to fix his vehicle and get in it back to him in the same day.
This review was collected via phone interview by Customer Research Inc.

TW
TED W.
Concord, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Quick, thorough service
Excellent service. Even got photos to explain maintenance.
Been going for many years and love the new owners.

RU
Rafael U.
Concord, CA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2019 Category: Service
Rafael said the service is good.
This review was collected via phone interview by Customer Research Inc.

RH
Rod H.
Concord, CA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Rod said the employees were very nice. He was charged more than should have for his service.
This review was collected via phone interview by Customer Research Inc.

SS
Sharon S.
Concord, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Sharon said they were fabulous and they really saved her.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Clayton, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Joe said the employees responded to his question in timely manner. They provided great service.
This review was collected via phone interview by Customer Research Inc.

EC
EVART C.
Concord, CA
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Battery failure
Technicians; friendly;good service.

SH
SEAN H.
Concord, CA
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Sean Haley
Always great service and fair pricing

SB
Sanjay B.
Discovery Bay, CA
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Sanjay said the service was perfect. The staff kept him up to speed.
This review was collected via phone interview by Customer Research Inc.

DR
Doyle R.
Pittsburg, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Doyle said the business has really good customer service.
This review was collected via phone interview by Customer Research Inc.

RH
RACHEL H.
Lafayette, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Honesty, integrity and efficiency
The price was fair and the service was excellent! The service agent, Harold was very friendly and attentive! The technicians went above and beyond by even vacuuming my car and cleaning the dash during the oil change!! Would definitely return to a garage that is honest and delivers a quality service with a smile!

RP
RENARD P.
Concord, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Toyota experts
A very nice experience. Quick,friendly and professional with a fair price. It's nice having my auto serviced in a place that i can trust and depend on.

RN
RICHARD and MARY N.
Concord, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Great shop
Did great work on my truck

TM
Thelma M.
Concord, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Friendly customer service! When you drive up, he comes out and greets you before you can get out of your car.
Being a woman, I'm always skeptical when I take my car for repairs
because of my lack of knowledge and have been taken advantage of in the past. Harrold took a video of what was causing the problem and explained to me in detail. If you have car repairs, I definitely recommend checking out Harrold. The entire staff is friendly, helpful and treat you like you are their first priority!

TM
THELMA M.
Concord, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Customer
Customer service and customer-focused!

MK
Mark K.
Concord, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Mark said they do a good job.
This review was collected via phone interview by Customer Research Inc.