Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 330 Reviews )

98% Would Recommend
Latest Review 2 days ago

Reviews


TC
Ted C.
Concord, CA
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
Ted said the service was really good.
This review was collected via phone interview by Customer Research Inc.

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IVONNE S.
Concord, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Always excellent service
This shop has changed ownership however the service continues to be excellent and outstanding . Issues are explained clearly.

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Matt S.
Clayton, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Matt said the employees were very good. They did everything right away.
This review was collected via phone interview by Customer Research Inc.

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Manuel A.
Concord, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Manuel said the staff was very knowledgeable, nice, fair, honest, very courteous and up front. They were great and followed up on how his vehicle was running.
This review was collected via phone interview by Customer Research Inc.

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Jose S.
Concord, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Jose said the staff was really nice.
This review was collected via phone interview by Customer Research Inc.

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Rick F.
Concord, CA
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Rick said the business was very courteous. They got right to the point, and fixed the issue correctly.
This review was collected via phone interview by Customer Research Inc.

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HELEN W.
Concord, CA
Oldsmobile Silhouette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Clayton valley auto service
I trust Jerry and Nancy
They have always come thru with repair of my car and truck
Trust is a very important factor if there is no trust
Then do not go there’d
With all the repairs I have had done there I have had 100%satisfaction
Thank you Jerry and Nancy and of course Stephanie who is always there to help. Helen W

ER
ERIC R.
Concord, CA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Another Good Experience at Clayton Valley Auto
Clayton Valley Auto has been taking care of my cars for years. My latest problem couldn't be fixed by the dealer, but Clayton Valley Auto solved the problem again!

CS
CHERYL S.
Concord, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Excellent service and friendly staff
I've been a customer of Clayton Valley Auto Service for4 many years. I know the details of necessary repair and an estimate of the cost before any work is started. I was pleased to meet the new owners last week and look forward to many more years of continued excellent service and excellent customer care!

DY
Dee Y.
Concord, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Dee said she received real good service. They were all friendly and nice to her.
This review was collected via phone interview by Customer Research Inc.

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Oliver T.
Concord, CA
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Oliver said the service was pretty good and this is a good business to go to for service.
This review was collected via phone interview by Customer Research Inc.

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NANCY T.
Concord, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018
GREAT
GREAT

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CHARLES B.
Walnut Creek, CA
Buick Lucerne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2018
they try hard to work with you&be timely & helpful
they try hard to work with you in what ever you need.

AM
Alicia M.
Concord, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Alicia said the business was wonderful. They are good people. They are very honest.
This review was collected via phone interview by Customer Research Inc.

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Sean H.
Concord, CA
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Sean said the business provided nice and smooth service, as well as keeping the price good.
This review was collected via phone interview by Customer Research Inc.

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Suzanne C.
Concord, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Suzanne said everybody was pleasant and friendly. It's a family business, and she likes that.
This review was collected via phone interview by Customer Research Inc.

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Colleen D.
Clayton, CA
Subaru Impreza Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
Colleen said this business didn't call to tell her what was wrong with her vehicle, and how much it was going to cost to fix it.
This review was collected via phone interview by Customer Research Inc.

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Larry C.
Concord, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Larry said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Clayton, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Thanks for keeping my 2000 Honda in good condition!
Thanks for keeping my 2000 Honda in good condition.

TC
Tandy C.
Missoula, MT
Chevrolet RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Tandy said the staff did the job and found the problem. They are knowledgeable and reasonably priced,
This review was collected via phone interview by Customer Research Inc.