Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 330 Reviews )

98% Would Recommend
Latest Review 1 day ago

Reviews


JC
Jeff C.
Martinez, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018 Category: Service
Jeff said everything was good.
This review was collected via phone interview by Customer Research Inc.

RL
Ray L.
Hayward, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Ray said the staff are friendly and provide great service.
This review was collected via phone interview by Customer Research Inc.

DL
Dorine L.
Brentwood, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Spoke with George. He said the service was very good and the employees did an excellent job.
This review was collected via phone interview by Customer Research Inc.

JS
Jose S.
Concord, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Jose said the staff did an excellent job servicing his vehicle at this business. They were very trustworthy.
This review was collected via phone interview by Customer Research Inc.

JV
JIM V.
Concord, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018
Starter trouble
Knowlegedgable with the trouble. They make you feel like your part of the family. The repair was done in a timely manner

WW
WILFRED J. W.
Clayton, CA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018
Friendly, Qualified Personnel
My latest episode with my 09' Saturn was a one - two punch. The first blow was an oil leak noticed one morning on my garage floor. I brought the sick pigeon to the boys at Clayton Valley Auto Service for their review and repair. The problem was a leaking transaxel seal. which was repaired. I brought the car home and the next morning, much to my surprise, an oil leak appeared once again! The second blow! After searching the engine...now days a car's engine is like 4 lbs. in a 2 lbs bag...the problem was a leaking water pump, which was replaced. Today the pigeon is well and I'm more than satisfied with their repairs and cost. Wil Wilcox
.

PJ
Patty J.
Pahoa, HI
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Patty said the business took good care of her and got done quickly.
This review was collected via phone interview by Customer Research Inc.

MW
MIKE W.
Clayton, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017
99 F350
Thanks Jerry for servicing my truck! It’s great to get prompt & excellent customer service!
I will be back! :)
Merry Christmas!
Mike Walz

DE
Duane E.
Concord, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Duane said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PB
PAT B.
Concord, CA
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017
EXCELLENT JOB
MY CAR WAS REPAIRED IN A TIMELY MANNER AND I HAVE NO COMPLAINTS ABOUT THEIR WORK EVER AS IT HAS ALWAYS BEEN ABOVE STANDARD!!

MW
Mike W.
Concord, CA
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Mike said the business is really great, but there still a small leak in the vehicle. Overall he received great service.
This review was collected via phone interview by Customer Research Inc.

MS
MICHAEL and JENNY S.
Pittsburg, CA
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017
Car trouble
Love Clayton Valley auto. They always treat me well and give me the best service. Honest as always. Great family owned company.

HW
Helen W.
Concord, CA
Oldsmobile Silhouette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Helen said she has never had any problem with the business. They give 100 percent service. The staff is as good as their work.
This review was collected via phone interview by Customer Research Inc.

AH
Ann H.
Clayton, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Ann said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

TD
Tera D.
Concord, CA
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Tera said the staff were very friendly. She got everything done at a good price and in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

TJ
Tommy J.
Clayton, CA
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Tommy said the business was on time with the repairs. The customer service was great.
This review was collected via phone interview by Customer Research Inc.

RF
Rick F.
Concord, CA
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Rick said he appreciated the work they did. It was done correctly.
This review was collected via phone interview by Customer Research Inc.

AO
Amber O.
Concord, CA
Lincoln Mark VIII
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Amber said she was very happy with the service she got from this business because her vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

GC
Greg C.
Concord, CA
Acura RSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Greg said he likes Jerry. They were knowledgeable and straightforward. He will go back to this business for service in the future.
This review was collected via phone interview by Customer Research Inc.

EC
Elesa C.
Concord, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Elesa said Jerry was honest and reputable. She liked using them for service.
This review was collected via phone interview by Customer Research Inc.