Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 330 Reviews )

98% Would Recommend
Latest Review 1 day ago

Reviews


DB
DAVID B.
Clayton, CA
Honda Odyssey
Verified Customer
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11/18/2019
Honesty and service
Great crew, helpful, hands down awesome service!

PC
Patrick C.
Concord, CA
Ford F-150
Verified Customer
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11/13/2019 Category: Service
Patrick said this business is direct on what they do. They do it and get it done.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Concord, CA
Volkswagen Rabbit
Verified Customer
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11/08/2019
Honesty
When you just want your car fixed, this is the place to go. They don't try to sell you more than you need. I never feel I just got ripped off. And they know what they are doing!

EB
ERIC B.
Clayton, CA
Ford Explorer
Verified Customer
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11/06/2019
Attention to detail. Fast, friendly service
The service is of a high quality and honest experience. This type of business can be unpredictable but Harold is right on top of quality service.

SW
Sharon W.
Oakland, CA
Toyota Prius
Verified Customer
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11/06/2019 Category: Service
Sharon said she loves this business. The service is excellent and top of the line. The whole business is outstanding. The employees are so professional and thorough, she is very impressed.
This review was collected via phone interview by Customer Research Inc.

SM
SUSAN M.
Clayton, CA
Ford Ranger
Verified Customer
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10/28/2019
Quick Service, Done Well
Our Ford Ranger pickup truck needed a LOF; I made an appointment with CV Auto Service for a Saturday morning. I was in and out of there within an hour. Job done right, done well, and done quickly. Couldn't ask for more. Oh, and the price was right too!

SR
SHARON R.
Clayton, CA
Toyota Sienna
Verified Customer
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10/28/2019
Finally! Screeching starts have ended!
A note of thanks to Duane, John, and ultimately Harold for silencing a horrible screeching noise that we've been dealing with for wayyyyyyy too long (We brought it into previous shop for that very reason & after replacing belts and still screeching, was told it would "work itself out in time"). Thankfully, the daily ear piercing torture is over and it seemed it was a simple tightening of the belt. I'm also very impressed with the customer service given by all the gentlemen mentioned, I highly recommend Clayton Valley Auto Services. They truly do provide excellent customer service.

CS
CHERYL S.
Concord, CA
Toyota Camry
Verified Customer
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10/26/2019
Owners and staff know me and my car!
I continue to get excellent service at Clayton Valley Auto. I always get an estimate before work begins and always get updated on any necessary work that may be needed. A great team providing great service to their customers.

KC
Ken C.
Pittsburg, CA
Dodge Caravan
Verified Customer
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10/24/2019 Category: Service
Ken said that he has known Dwayne a long time. He does great work.
This review was collected via phone interview by Customer Research Inc.

EG
Ellen G.
Concord, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Ellen said the staff provided excellent service, they did what they said they would do and it was fine.
This review was collected via phone interview by Customer Research Inc.

TS
Tamara S.
Concord, CA
GMC Sonoma
Verified Customer
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10/15/2019 Category: Service
Tamara said this business is awesome and they always takes care of her.
This review was collected via phone interview by Customer Research Inc.

AT
ANNA T.
Walnut Creek, CA
Nissan Altima
Verified Customer
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09/20/2019
Thanks for the service and work
Thanks for your assistance with my commuter vehicle

DB
DAVID B.
Clayton, CA
Honda Odyssey
Verified Customer
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09/07/2019
Awesome service!
Our 15 year old van was running rough and was in need of a lot of mechanical work with a huge price tag according to the dealership service dept. We then took it to Clayton Valley Auto Service who evaluated it and agreed that a number of items needed repair but there were a number that did not. They did the work for a considerably cheaper price and the van now runs great. Fantastic team!

MF
Mary F.
Concord, CA
Ford Ranger
Verified Customer
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09/06/2019 Category: Service
Mary said they are really good.
This review was collected via phone interview by Customer Research Inc.

AL
ANNA L.
Clayton, CA
GMC Acadia
Verified Customer
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08/30/2019
Awesome
They were awesome, honest & reasonable. I had gone elsewhere and was told my car needed 6 new coils & 6 new spark plugs and given an insane estimate. Turns out I only needed 2. Harold fixed my car in a short time and it is running great!! Will never go anywhere else again!

JL
Jaroslaw L.
Danville, CA
Toyota Highlander
Verified Customer
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08/29/2019 Category: Service
Jaroslaw said he was very pleased with the service and he loved the honesty of the mechanic.
This review was collected via phone interview by Customer Research Inc.

ST
Sione T.
Concord, CA
Ford Fusion
Verified Customer
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08/27/2019 Category: Service
Sione said he was really happy with the service.
This review was collected via phone interview by Customer Research Inc.

JR
JOELLE R.
Clayton, CA
Volkswagen Jetta Sedan
Verified Customer
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08/14/2019
Service and friendly staff
Harold and his team are courteous and helpful.

Verified Customer
Clayton, CA
Toyota Highlander
Verified Customer
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08/13/2019
Customer service
Fantastic customer service really something hard to find these days

AC
Aracly C.
Clayton, CA
Mercedes-Benz E350
Verified Customer
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08/09/2019 Category: Service
Aracly said the service provided by this business was really good.
This review was collected via phone interview by Customer Research Inc.