Duncan Auto Body - Quakertown

Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

107 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review about 4 years ago

Reviews


SC
Sprint C.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Collision
Spoke with Jeff. He said he received his vehicle back when he wanted. He was not supposed to have an appointment until September, but they were able to get him in early. The manager was very nice and treated him very well. His experience was great. He would absolutely recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

AM
Anita M.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2014 Category: Collision
Spoke with John. He said they were friendly, knowledgeable and easy to work with. They did a good job and his vehicle was clean in and out.
This review was collected via phone interview by Customer Research Inc.

FW
Francis W.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2014 Category: Collision
Francis said he only has great things to say about this facility as they did a superior job on the vehicle. They also have excellent customer service and their prices are reasonable as well.
This review was collected via phone interview by Customer Research Inc.

RW
Ruth Anne W.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Collision
Spoke with Ruth Anne and Warren. She said they were pleased with what was done and how this vehicle looks. Her husband had to call into the business for more updates. They were a little slow. Warren mentioned the vehicle looks good. It was delayed past the end of June because of additional damage and waiting to receive the correct wheels.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Collision
Robert said he is very pleased with the work they do at this business.
This review was collected via phone interview by Customer Research Inc.

LS
Lori S.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2014 Category: Collision
Lori said this business did a good job repairing her vehicle. She got her vehicle back a day late due to parts delay.
This review was collected via phone interview by Customer Research Inc.

TC
Tomas C.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2014 Category: Collision
Spoke with Susan. She said she has used this business before and they have always been super. There was no promise date given to her. There was no estimate performed on her vehicle because it did not go through insurance.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Pennsylvania
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2014 Category: Collision
Robert said overall, this facility does a pretty good job.
This review was collected via phone interview by Customer Research Inc.

DD
Daniel D.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014 Category: Collision
Daniel said the customer service was excellent. They were able to get him in and out the next morning and the price was excellent as well. He shopped around many places and this facility charged him a fraction of what the other places charged, which is why he chose them.
This review was collected via phone interview by Customer Research Inc.

RF
Raymond F.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014 Category: Collision
Raymond said he is satisfied with everything.
This review was collected via phone interview by Customer Research Inc.

MV
Melissa V.
Pennsylvania
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2014 Category: Collision
Melissa said they painted the whole passenger side mirror black and offered to fix it.
This review was collected via phone interview by Customer Research Inc.

CL
Carol L.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2014 Category: Collision
Carol said she has no complaints about her visit.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2014 Category: Collision
David said they did quality work and the customer service was really good.
This review was collected via phone interview by Customer Research Inc.

SB
Shelly B.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2014 Category: Collision
Shelly said this business was very courteous, they did a good job and they kept her informed throughout the repair process.
This review was collected via phone interview by Customer Research Inc.

BB
Brenda B.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2014 Category: Collision
Brenda said this business got her in quickly and they completed the work right away. They did a great job and she is happy with the repairs performed on her vehicle. She has already recommended this business to others.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Pennsylvania
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2014 Category: Collision
Robert said the service was good but the staff could have been more honest with him. He chose not to be more specific. The repair took longer than promised due to an insurance company delay. He chose not to elaborate on how much longer it took.
This review was collected via phone interview by Customer Research Inc.

WC
Walter C.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2014 Category: Collision
Walter said they are awesome and quick. The vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

ND
Natalie D.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2014 Category: Collision
Natalie said everyone she encountered at this facility was really nice. She was not promised a time that her vehicle would be ready but she was not very satisfied with how long it took. This business had her vehicle for almost a month.
This review was collected via phone interview by Customer Research Inc.

MR
Melissa R.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2014 Category: Collision
Melissa said they did what she wanted them to do and there were no issues.
This review was collected via phone interview by Customer Research Inc.

EW
Edward W.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2014 Category: Collision
Edward said this business offers good prices. They provide good service and they were very prompt.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 107 in total