Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57
4.6

( 725 Reviews )

ReScore Reviews™ (8)

ReScore
Overall Rating 3.3750038/5Overall Rating 3.3750038/5Overall Rating 3.3750038/5rating 3.3750038rating 3.3750038
Original
Overall Rating 1.5000013/5rating 1.5000013rating 1.5000013rating 1.5000013rating 1.5000013
93% Would Recommend
Latest Review 6 days ago

Reviews


DH
DONNA H.
Westland, MI
Saturn Ion 3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2012
honesty, usually get in & out quickly, convenience
More care needs to be taken with the cleanliness of customer vehicle. Each time I have been there, I find grease on upholstery, carpeting doors and dash.

BP
Bruce P.
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2012 Category: Service
Bruce said that he was very satisfied because this business did what he had expected them to do.
This review was collected via phone interview by Customer Research Inc.

LK
LETHA K.
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2012
I love seeing that SMILE & greeted with HELLO when i walk through the door
very comfortable atmosphere

GS
GARY S.
Livonia, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2012
Friendly, fast service.
Excellent customer service. Very competitive prices. The owner went beyond the extra mile. They have a new customer for life.

RM
RICHARD M.
Ypsilanti, MI
Saturn Vue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2012
Trustworthy relationship
I have gone here for about 10 years and Chris and the guys have done a great job w/ the 3 cars I have had over this time.

SK
SCOTT/BRIAN K.
Southfield, MI
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2012
Professional
They are honest, and won't do work unless it's needed

CW
Chady W.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2012 Category: Service
Chady said this business was better than he expected, they were fast, and they had good prices. He suggested that the technicians should have more training on foreign vehicles.
This review was collected via phone interview by Customer Research Inc.

RM
Ronald M.
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2012 Category: Service
Ronald said everything was good.
This review was collected via phone interview by Customer Research Inc.

NT
Ned T.
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2012 Category: Service
Ned said they did a good job. He appreciated them.
This review was collected via phone interview by Customer Research Inc.

MM
MARGO M.
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2012
The store is clean, there is alwaycoffee, the guys are polite and appear to care
As I said before; I feel safe, the place is clean and the workers are polite. Added attraction Sears, Walmart, Great Clips, CVS, Toys R Us etc.

JM
Jim M.
Oldsmobile Silhouette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2012 Category: Service
Jim said they provided a good service and were very informative.
This review was collected via phone interview by Customer Research Inc.

VG
VIRGINIA G.
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2012
Dependable service and reasonable prices
Have been taking cars here for 10 years. They maintain cars well, repair them reliably and have always gotten good mileage from the tires they sell.

KG
Kenneth G.
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2012 Category: Service
Kenneth said he likes the service this business provides.
This review was collected via phone interview by Customer Research Inc.

BD
Brent D.
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2012 Category: Service
Brent said his service experience was very fast.
This review was collected via phone interview by Customer Research Inc.

NM
NICK M.
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2012
Good prompt service
I had a flat tire that I brought in to have patched. I was quickly assisted and my car was promptly taken to the garage and repaired in a timely manner. I was able to pay and get back to work in a reasonable amount of time instead of being stuck all morning like I would at Belle Tire. Thank you

TG
Tom G.
Livonia, MI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2012 Category: Service
Spoke with Jeanette. She said this business was pretty efficient.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE/KRISTYN P.
Livonia, MI
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2012
Stood behind there product even after warranty was up
Great job
Customer put first

KH
Kevin H.
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2012 Category: Service
Kevin said they were great.
This review was collected via phone interview by Customer Research Inc.

CC
CHIQUITA C.
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2012
they are very quick with service
they are quick with service

CB
CHARMANE B.
Westland, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2012
Excellent Work
I'm very satisfied with the quality of work at Metro 25-Firestone!!

Displaying Review 541 - 560 of 725 in total