Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57
4.6

( 725 Reviews )

ReScore Reviews™ (8)

ReScore
Overall Rating 3.3750038/5Overall Rating 3.3750038/5Overall Rating 3.3750038/5rating 3.3750038rating 3.3750038
Original
Overall Rating 1.5000013/5rating 1.5000013rating 1.5000013rating 1.5000013rating 1.5000013
93% Would Recommend
Latest Review 7 days ago

Reviews


JC
James C.
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2012 Category: Service
James said this business took care of him right away.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
West Bloomfield Township, MI
Cadillac Allante
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2012 Category: Service
Paul said he has been going to this business for quite some time. He said the representatives are wonderful, professional people. This is a good business.
This review was collected via phone interview by Customer Research Inc.

AH
Artie H.
Livonia, MI
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2012 Category: Service
Artie said she really trust this place of business and the work turned out fantastic.
This review was collected via phone interview by Customer Research Inc.

BT
Brian T.
Northville, MI
Acura Integra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2012 Category: Service
Brain said they did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Livonia, MI
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2012 Category: Service
Spoke with Lorraine. She said her husband is very satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

LC
Lloyd C.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2012 Category: Service
Lloyd said the service was good and everybody was nice but it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

DJ
DONALD J.
Detroit, MI
Dodge Caliber
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/01/2012
Refurbished tires
I went in for a tire deal and ended up purchasing 4 refurbished tires. They said that one was bad and wanted me to return in 3 days to have it put on. The day after my first visit, one of the new tires went flat as I was driving. My final review will depend on how they handle this situation. So far, I can't say I'm too happy with the tires.
Chris B. from Metro 25 - Firestone responded on 06/13/2012
Mr johnson im sorry for the problem with tires. I hope we satified you when you got 2 tires installed. if not please contact me at store 2484774840 thanks chris bailey owner

RW
Ronald W.
Livonia, MI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2012 Category: Service
Ronald said he always receives good service and that is why he goes back.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Southfield, MI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2012 Category: Service
Mike said that everything was good. He is still having a little trouble with the vehicle but he already spoke with them about this and it is getting taken care of.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE/KRISTYN P.
Livonia, MI
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2012
Great listening and people skills
Chris was very patient with my wife Kristyn....she asks a lot of questions so she can understand better.
Very thankful for Chris and his team. They do honest work and take the extra time and care to listen to there clients.
Thanks again Chris

MM
Mike M.
Garden City, MI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2012 Category: Service
Mike said the business was good.
This review was collected via phone interview by Customer Research Inc.

TC
Theresa C.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2012 Category: Service
Theresa said she's been going to this business for years. She always recommends them to others.
This review was collected via phone interview by Customer Research Inc.

VM
VICTOR/JULIE M.
Southfield, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2012
Excellent Service
Great products, service with a smile, always make me feel like I'm their only customer.

LK
LETHA K.
Southfield, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2012
Oil Change/Tire Rotation
great staff, great service. in and out quickly.

AF
Angela F.
Westland, MI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2012 Category: Service
Angela said she had really good service and she has been going to this business for years.
This review was collected via phone interview by Customer Research Inc.

GV
Gerald V.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2012 Category: Service
Gerald said this business has good service.
This review was collected via phone interview by Customer Research Inc.

MR
MARTIN R.
West Bloomfield Township, MI
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2012
Super Service at Super Tire
Excellent service and products at Super Tire-Metro 25-Firestone. I highly recommend them, and will be back. Thanks, Mike and Chris.

FS
Frank S.
Livonia, MI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2012 Category: Service
Frank said they did a good job.
This review was collected via phone interview by Customer Research Inc.

AH
ALEXANDRA H.
Northville, MI
Pontiac Vibe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2012
Quick in an out
Apparently 8:00 in the morning is the best time to come for an oil change. I have stopped in at other times and waited two hours which seemed ridiculous. I'm glad this time was fast.

JP
JOHN P.
Redford Charter Township, MI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2012
satisfied customer
Late on a Thursday just before closing looking for a Quote, found the best price on tire's after two weeks of calls and A come on in we will get you done tonight. As a mechanic I always appreciate guy's with the know how and commitment to do it right

Displaying Review 621 - 640 of 725 in total