Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

7065 Reviews

ReScore Reviews™ (184)

ReScore
Overall Rating 4.7608721/5Overall Rating 4.7608721/5Overall Rating 4.7608721/5Overall Rating 4.7608721/5rating 4.7608721
Original
Overall Rating 2.36957/5Overall Rating 2.36957/5rating 2.36957rating 2.36957rating 2.36957
96% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


Verified Customer
West Melbourne, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
great service!
Very attentive to needs and communicates with detail.

DC
Donald C.
Palm Bay, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Depends on who your advisor is!
Some of the service advisors try to make the experience comfortable. I previously had a horrible experience with an advisor who had my car in the service area for 2 days without it being diagnosed. Had to service the car at another dealer. He never had the courtesy to say I’m sorry about the wait after I had taken off from work a day. My appointment in June went well !
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/24/2019


Thank you for being part of the Coastal Hyundai family! We want to thank you for giving us your exceptional 5 star service experience review. At Coastal Hyundai we seek daily to be the best in customer service and give each guest a 5 star service experience. Thank you for letting us know that we did it! We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Indialantic, FL
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
*** Fast & Efficient ***
Service was great. Adviser friendly and knowledgeable.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/24/2019


Thank you for being part of the Coastal Hyundai family! We want to thank you for giving us your exceptional 5 star service experience review about us here at Coastal Hyundai. We will share your comments with our service department and staff. We look forward to continuing to provide for all of your automotive needs in the future.




Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Indialantic, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Service
Service was prompt and technician was courteous and efficient
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/23/2019

Thank you for taking the time to complete our review. At Coastal Hyundai we seek daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Amanda.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne, FL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Friendly staff
Great service
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/23/2019


Thank you for being part of the Coastal Hyundai family! We want to thank you for giving us your exceptional 5 star service experience review about us here at Coastal Hyundai. We will share your comments with our service department and staff. We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

PT
Patricia T.
Melbourne, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Awesome Service Dept
They were very pleasant to work with. Loved the kid zone, which made the wait fly by.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/23/2019


Thank you for being part of the Coastal Hyundai family! We want to thank you for giving us your exceptional 5 star service experience review. At Coastal Hyundai we seek daily to be the best in customer service and give each guest a 5 star service experience. Thank you for letting us know that we did it! We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RB
Reginald B.
Melbourne, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Excellent Service
Professional, courteous and competent.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/23/2019


Thank you for being part of the Coastal Hyundai family! We want to thank you for giving us your exceptional 5 star service experience review. At Coastal Hyundai we seek daily to be the best in customer service and give each guest a 5 star service experience. Thank you for letting us know that we did it! We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

DB
Damaris B.
Palm Bay, FL
2006 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
The friendly people that work there. Also love the popcorn.
Though the price was a bit high, I do Love their customer service and genuine concerns of my issues. Always, making sure I am happy and satisfied with the services preformed.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/23/2019


Thank you for taking the time to complete this survey. It was wonderful to hear that you are satisfied with your service experience. We want to thank you for your business. I will inform your Advisor Amanda that you gave us a 5 star feedback. We love such a positive message from our loyal customers. We do have coupons on our website for service when available, thank you again for allowing us to provide you with great customer services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

CW
Casey W.
Mims, FL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Thanks Amanda
Amanda was able to get us in on short notice and take care of out battery issue on our day off work-- very much appreciated!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/23/2019


Thank you for taking the time to complete this survey. It was wonderful to hear that you are satisfied with your service experience. We want to thank you for your business. I will inform your Advisor Amanda that you gave us a 5 star feedback. We love such a positive message from our loyal customers. Thank you again for allowing us to provide you with great customer services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

BS
Beth S.
Melbourne, FL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Excellent service.
I am very pleased with the service I receive from coastal hyundai.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/23/2019


Thank you Beth for taking the time to complete our review. At Coastal Hyundai we seek to accomplish daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Alfredo.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

BD
Brenda D.
Rockledge, FL
2016 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2019 Category: Service
Friendly
Chris is very informative as to what is going on with my car. He rates a 5 star as or an employee. Thank you Chris.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/23/2019


Thank you Brenda for taking the time to complete our review. At Coastal Hyundai we seek daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Chris.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Malabar, FL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Recall appointment
The team did a good job
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/21/2019


Thank you for being part of the Coastal Hyundai family Kate!

We want to thank you for giving us your exceptional 5 star service experience review. At Coastal Hyundai we seek daily to be the best in customer service and give each guest a 5 star service. Thank you for letting us know that we did it! We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RS
Ray S.
Palm Bay, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Family owned an run very friendly and diversified Dealership
This family owned dealership caters to your needs and wants make sure you’re happy and they understand what your needs are when you leave it’s done right and you feel you have 100% satisfaction especially from Alfredo Z my service writer who goes over everything with you from top to bottom this is what dealerships are supposed to be like. Thx
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/21/2019


Thank you for being part of the Coastal Hyundai family Kate!

We want to thank you Ray for giving us your exceptional 5 star service experience review. At Coastal Hyundai we seek daily to be the best in customer service and give each guest a 5 star service. Thank you for letting us know that we did it! We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MP
Maridaida P.
Palm Bay, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
people that give the best serv. ( Mech. & front desk) make U know you well never be left strnded in the street.
10 pius
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/21/2019


Thank you for being part of the Coastal Hyundai family Maridaida!

We want to thank you for giving us your exceptional 5 star service experience review. At Coastal Hyundai we seek daily to be the best in customer service and give each guest a 5 star service. Thank you for letting us know that we did it! We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

PD
Patricia D.
Palm Bay, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Friendly and professional
I've never had a bad experience and would return and recommended this dealership to anyone.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/20/2019


Thank you for taking the time to complete this survey. It was wonderful to hear that you are satisfied with your service experience. We want to thank you for your business. I will inform your Advisor Chris that you gave us a 5 star feedback. We love such a positive message from our loyal customers. Thank you again for allowing us to provide you with great customer services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

TG
Tommie G.
Palm Bay, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Rating for 6/18/19 service
Service was good as always.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/20/2019


Thank you Tommie for taking the time to complete this survey. It was wonderful to hear that you are satisfied with your service experience. We want to thank you for your business. I will inform your Advisor Amanda that you gave us a 5 star feedback. We love such a positive message from our loyal customers. Thank you again for allowing us to provide you with great customer services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Excellent...!
Excellent...!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/20/2019


Thank you, we truly appreciate your 5 star review!
We look forward to providing for all of your automotive needs in the future. We want to thank you again for taking the time to complete our survey and for the positive feedback. 


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

GM
Gloria M.
Indian Harbour Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Service Rep
Very pleasant experience with Rep. explained what I needed to have done to my car. No pressure to purchase any additional service. My husband always took our cars to be serviced and now it’s left to me.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/20/2019


We want to thank you Gloria for being apart of our family. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.


Thank you again for taking the time to complete our survey and for the positive feedback.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MC
Marilyn C.
Palm Bay, FL
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Efficient and trustworthy
The service here is courteous, professional and efficient. I like the way Amanda patiently took the time to explain exactly what was being done to my car.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/20/2019



We want to thank you Marilyn for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Amanda does go above and beyond for her customers and ensures that each guest receives excellent service. We value your business and I will be sure to pass along your kind words to our service team. Thank you again for taking the time to complete our survey and for the positive feedback.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RK
Randell K.
Melbourne, FL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
great service
i received great attention from service rep. felt like she really cared about the problems. also the fix time was less then i expected and was told that everything checked good except for the bad batt.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/20/2019


Thank you Randell for taking the time to complete our review. At Coastal Hyundai we seek to accomplish daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Krystal.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500