Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

7031 Reviews

ReScore Reviews™ (184)

ReScore
Overall Rating 4.7608721/5Overall Rating 4.7608721/5Overall Rating 4.7608721/5Overall Rating 4.7608721/5rating 4.7608721
Original
Overall Rating 2.36957/5Overall Rating 2.36957/5rating 2.36957rating 2.36957rating 2.36957
96% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


Verified Customer
West Melbourne, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Excellent support
Excellent support in helping with a key replacement.

SK
Sharon K.
Vero Beach, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Excellent!
On time. They go out of their way to make it right

Verified Customer
Palm Bay, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Amazing
It's amazing
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/16/2019


Thank you for choosing Hyundai. We are pleased to welcome you to the growing number of people who drive Hyundai's. The advanced engineering and high-quality construction of each Hyundai we build is something of which we are very proud. We are happy that you we please with your last service experience with us, we look forward to providing for you and your Hyundai for years to come. Thank you for your business.


Best Regards,


Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne, FL
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Great service for vehicles and customers
I had a great experience taking my car in for service. Chris took excellent care of us and communicated efficiently throughout the process. I will happily return for any future repairs.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/16/2019


Thank you for choosing Hyundai. We are pleased to welcome you to the growing number of people who drive Hyundai's. The advanced engineering and high-quality construction of each Hyundai we build is something of which we are very proud. We are happy that you were pleased with your last service experience with us, we look forward to providing for you and your Hyundai for years to come. Thank you for your business.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JS
Janet S.
Satellite Beach, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Flat tire
I was driving on my lunch break and had a flat tire. The service dept was quick and very helpful. I was back to work in time, the shuttle service was great and very convenient.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/16/2019


Thank you for being part of the Coastal Hyundai family Janet! We want to thank you for giving us your exceptional 5 star service experience review about us here at Coastal Hyundai. We will share your comments with our service department and staff. We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

KG
Keith G.
Melbourne, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Amanda is a excellent service manager
My experience with this service department.
Is that work done on my car is done right the first time.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/16/2019


Thank you Keith for taking the time to complete this survey. It was wonderful to hear that you are satisfied with your service experience. We want to thank you for your business. I will inform your Advisor Amanda that you gave us a 5 star feedback. We love such a positive message from our loyal customers. Thank you again for allowing us to provide you with great customer services.


Best Regards, 

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

CS
Carole S.
Melbourne, FL
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Hyundai Service Department
Excellent service
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/16/2019


Thank you for choosing Hyundai. We are pleased to welcome you to the growing number of people who drive Hyundai's. The advanced engineering and high-quality construction of each Hyundai we build is something of which we are very proud. We are happy that you were pleased with your last service experience with us, we look forward to providing for you and your Hyundai for years to come. Thank you for your business.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Vero Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Oil change
Did a great detail job
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/16/2019


Thank you for choosing Hyundai. We are pleased to welcome you to the growing number of people who drive Hyundai's. The advanced engineering and high-quality construction of each Hyundai we build is something of which we are very proud. We are happy that you we please with your last service experience with us, we look forward to providing for you and your Hyundai for years to come. Thank you for your business.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Grant Vlkria, FL
2013 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
Love the service here, I just wish their recommended services lined up with the owner's manual.
This dealership is always great for service. Fast, professional, and not to badly priced (when they have the right coupon/discount/special running). What I don't like are service recommendations that do not line up with what the owner's manual says. For example, I have 67k miles on my Hyundai, and they recommended a full tune up and timing belt replacement. Well for one, the manual says I don't need a tune up until I get to 105k miles, and two MY ENGINE DOES NOT HAVE A TIMING BELT (it has a timing chain that lasts the life of the engine). It's not a big deal. It's just that I always have to refer to my owner's manual, but it does mean that I can't trust their computer system's recommendations (which I don't like).

Like I said though, I like the dealership. We have bought two Hyundai's from them over the years, and every time I have had service done there, they have done good work.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/16/2019


Thank you for taking the time to share your service experience with us. We appreciate your feedback, it helps us to improve our services and your experience. We look forward to providing for all of your automotive needs in the future.

At Coastal Hyundai we seek daily to do the best in customer service and give each guest a 5 star service. Please accept my apology for not completing this task. We hope to prove our commitment on your next routine maintenance visit.


Kind Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

SS
Steve S.
Palm Bay, FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Dealership that keep their promises
excellent services very friendly and professional employees.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/14/2019


Thank you Steve for taking the time to complete this survey. It was wonderful to hear that you are satisfied with your service experience. We want to thank you for your business. I will inform your Advisor Alfredo that you gave us a 5 star feedback. We love such a positive message from our loyal customers. Thank you again for allowing us to provide you with great customer service.



Best Regards, 

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

AP
Abraham Moises P.
Palm Bay, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Best service ever got.
I have my oill ch ange and Thé check upfor my car .iwas satisfied the services very much .
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/14/2019


Thank you for being part of the Coastal Hyundai family Abraham!

We want to thank you for giving us your exceptional 5 star service experience review about us here at Coastal Hyundai. We will share your comments with our service department and staff. We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

FL
Frederik L.
Sebastian, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
always great and friendly service
as always, we received great and friendly service.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/14/2019


Thank you Frederik for taking the time to complete this survey. It was wonderful to hear that you are satisfied with your service experience. We want to thank you for your business. I will inform your Advisor Peter that you gave us a 5 star feedback. We love such a positive message from our loyal customers. Thank you again for allowing us to provide you with great customer service.


Best Regards, 

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

LS
Lori S.
Palm Bay, FL
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
excellent
excellent
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/14/2019


Thank you Lori for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service efficiently. We truly appreciate your 5 star reviewof Chris and recommendation of our service department. Here at Coastal Hyundai we value our customers and we look forward to seeing you again at your next service visit with us.  


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

AB
Anthony B.
Melbourne, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Service and dealer is great.
Service and dearler is great.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/14/2019


Thank you Anthony for being part of the Coastal Hyundai family!
We want to thank you for giving us your exceptional 5 star service experience review about us here at Coastal Hyundai. We will share your comments with our service department and staff. We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

WB
William B.
Melbourne, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
People
Jessie is first class with customer interaction. Looking forward to working with him again on my Santa Fe.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/14/2019


Thank you William for taking the time to complete our review. At Coastal Hyundai we seek to accomplish daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Jason.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Palm Bay, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
Recent oil change
My service person was excellent
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/13/2019



Thank you for taking the time to share your service experience with us. We appreciate your feedback, it helps us to improve our services and your experience. We look forward to providing for all of your automotive needs in the future.

At Coastal Hyundai we seek daily to do the best in customer service and give each guest a 5 star service. Please accept my apology for not completing this task. We hope to prove our commitment on your next routine maintenance visit.


Kind Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

CS
Chester S.
Melbourne, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
VERY PROFESSIONAL;
ALL ASSOCIATES WERE VERY PROFESSIONAL;
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/13/2019


Thank you for being part of the Coastal Hyundai family Chester! We want to thank you for giving us your exceptional 5 star service experience review. At Coastal Hyundai we seek daily to do the best in customer service and give each guest a 5 star service. Thank you for letting us know that we did it! We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RS
Ruth S.
Palm Bay, FL
2007 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
oil change
service is excellent, with customers service, every one is always taken care special
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/13/2019


Thank you Ruth for being part of the Coastal Hyundai family!
We want to thank you for giving us your exceptional 5 star service experience review about us here at Coastal Hyundai. We will share your comments with our service department and staff. We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

BS
Brandon S.
Melbourne Beach, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Quick
😊
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/13/2019


Thank you for being part of the Coastal Hyundai family Kate!


We want to thank you Brandon for giving us your exceptional 5 star service experience review. At Coastal Hyundai we seek daily to do the best in customer service and give each guest a 5 star service. Thank you for letting us know that we did it! We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/13/2019


We want to thank you Brandon for giving us your exceptional 5 star service experience review. At Coastal Hyundai we seek daily to do the best in customer service and give each guest a 5 star service. Thank you for letting us know that we did it! We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne, FL
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
fast and friendly service
fast and friendly service
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 06/12/2019


Thank you for being part of the Coastal Hyundai family!
We want to thank you for giving us your exceptional 5 star service experience review. At Coastal Hyundai we seek daily to do the best in customer service and give each guest a 5 star service. Thank you for letting us know that we did it! We look forward to continuing to provide for all of your automotive needs in the future.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500