Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(8,219 Reviews)

ReScore Reviews™ (247)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
96% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


EL
Edward L.
Melbourne, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017 Category: Service
Make an appointment and get taken care of without delay
Always have had great service with our Hyundai
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Mr. London,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!
We are sorry to see you go, but hope to do business with you soon again!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


Verified Customer
Palm Bay, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017 Category: Service
LL
Peter went out of his way to determine the problem and save us as much money as possible. He provided us with great service!
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Ms. Lochner,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


DN
David N.
Palm Bay, FL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/26/2017 Category: Service
Please stop waiting my time
It does not take 2 hours to recharge an AC unit.
TJ
Tasha J. from Coastal Hyundai responded on 06/27/2017

Good Morning David, 
As customer relations manager at Coastal Hyundai I would like to thank you for taking the time to fill out our survey. We greatly appreciate your feedback as it helps us to improve our service. I apologize to hear that the service you received was unsatisfactory. I will be reaching out to you directly to address the concerns regarding your service appointment
Please feel free to reach out to me directly at the following email address: Tsimon@coastalhyundai.com. My phone number is 321-723-4500 if you prefer a phone conversation.

Tasha Jean-Simon
Customer Relations Manager
Coastal Hyundai 321-723-4500 extension 2059


RS
Robert S.
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017 Category: Service
Satisfied
Yes
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Mr. Seal,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


LW
Larry W.
Melbourne, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017 Category: Service
the people!!!
i dont know how to make it better
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Mr. Willis,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


LA
Louis A.
Palm Bay, FL
2009 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017 Category: Service
ok
fine
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Louis,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


Verified Customer
Melbourne, FL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017 Category: Service
Friendly and Professional Customer Service
Any time I have visited to have work done on my vehicle, the staff at Coastal Hyundai have always been great to me. They're friendly, professional and really strive to make sure all of my needs are met.
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Mr. Cruickshank,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


Verified Customer
West Melbourne, FL
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2017 Category: Service
Great Dealership
Pleasant, helpful staff that does what they can to get your service done quickly and accurately
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Ms. Zampglione,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


SM
Sonya M.
Cape Canaveral, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2017 Category: Service
Oil Change Service
excellent customer service and professional workers
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Ms. Magallanes,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


TM
T M.
Palm Bay, FL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2017 Category: Service
Every Body Are So Nice.Amaimda Traner is Great.
Give A 5
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Mieczkowski,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


EM
Edward M.
Melbourne, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2017 Category: Service
Ed''s service
Went in for an oil change and during the check up my battery was found to have a bad cell and needed to be changed. Wasn't expecting that.
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Mr McCormack,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


DT
Debbie T.
Palm Bay, FL
2013 Hyundai Genesis
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2017 Category: Service
Great Staff
the staff at Coastal Hyundai are great!
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Ms, Tierce,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


Verified Customer
Melbourne, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2017 Category: Service
Love my Sonata
Coastal Hyundai is a super place to buy a car. Service is excellent after the sale. Someone is always there to give me the best way to handle any issue.
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the review along with your feedback since it helps us improve our service and your experience! We want to apologize for the high level of trafic due to our scheduled check ins and walk ins as well at the time of your service.

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


Verified Customer
Palm Bay, FL
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2017 Category: Service
Friendly and Efficient Service
completed in a timely manner
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Mr. Ames,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai


RM
Rick M.
Melbourne, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2017 Category: Service
Friendly, comprehensive service
Always great!
KRYSTAL C., Customer Relations Manager from Coastal Hyundai responded on 06/27/2017

Good morning Mrs. Manley,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

Krystal Capeles
Customer Relations Manager
(321) 723-4500
Coastal Hyundai