Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

6919 Reviews

ReScore Reviews™ (183)

ReScore
Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5rating 4.7595603
Original
Overall Rating 2.37705/5Overall Rating 2.37705/5rating 2.37705rating 2.37705rating 2.37705
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


FR
Felix R.
Melbourne, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
Service in a timely manner.
Went in for oil change and a recall service. easy to make an appointment and the car was ready when promised.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service and respond to your service needs quickly. Our team values your continued business and looks forward to servicing you and your Hyundai for years to come.

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

WH
Wendy H.
Palm Bay, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
love the kid area and friendly staff
Love Coastal Hyundai treated so awesome every time we are there.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


We want to thank you Wendy for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best.

Alfredo really does go above and beyond for his customers to ensures that each guest receives excellent service. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

PT
Patricia T.
Palm Bay, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
The staff
The staff are great
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you Patricia for being a loyal customer of Coastal Hyundai. Here at Coastal Hyundai we strive daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Willie and our Service Team.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

KD
Kevin D.
Palm Bay, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
Personable
Always great service
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you Kevin for being a loyal customer of Coastal Hyundai. Here at Coastal Hyundai we strive daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Amanda.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

BA
Bernice A.
Melbourne, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
On time
The service is always great
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you Bernice for taking the time to participate in our survey. We truly appreciate your 5 star review of our Amanda. I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RB
Robert B.
Palm Bay, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
37500 check up
In and out as promised
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you Robert for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service efficiently. We truly appreciate your 5 star review and recommendation of our Chris. Here at Coastal Hyundai we value our customers and we look forward to seeing you again at your next service visit with us. 


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

HP
Heather P.
Palm Bay, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Great as usual.
Always a pleasure bringing my car in for work. Staff is always pleasant and friendly. No complaints here.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you Heather for being a loyal customer of Coastal Hyundai. Here at Coastal Hyundai we strive daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Alfredo.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

ED
Elaine D.
Micco, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2019 Category: Service
Amanda Trainor was very efficient & very kind.
Overall, was satisfied with service. Timelines need improvement.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you Elaine for taking the time to share your service experience with us. We appreciate your feedback, it helps us to improve our services and your experience. We look forward to providing for all of your automotive needs in the future.

At Coastal Hyundai strives daily to do the best in customer service and give each guest a 5 star service. Please accept my apology for not completing this task. We hope to prove our commitment on your next routine maintenance visit.

Kind Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MD
Mary D.
Sebastian, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Chris my tech advisor
Chris is always friendly and professional
Everyone in the dealership is welcoming
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/03/2019


Thank you Mary for being part of the Coastal Hyundai family and taking the time to respond to our survey. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Our team appreciates your continued business and I will be sure to pass along your feedback to Chris!


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

CC
Christopher C.
West Melbourne, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
2016 Tucson service
Great service and very efficient and professional staff
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/03/2019


Thank you Christopher for being part of the Coastal Hyundai family and taking the time to respond to our survey. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Our team appreciates your continued business and I will be sure to pass along your feedback to Willie and Tyler.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

SK
Sue K.
Palm Bay, FL
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Great service
Satisfied with explanation of repairs and maintenance. One on one attention to help your visit more satisfactory.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/03/2019


Thank you Sue for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Amanda really does value her customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

CB
Craig B.
Melbourne Beach, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Courteous, friendly, and responsive
Courteous, friendly, and responsive. Quick turnaround. Nice waiting area.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/03/2019


Thank you Craig for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service efficiently. We truly appreciate your 5 star review and recommendation of our service department. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next service visit with us.  


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

TM
Toby M.
Melbourne, FL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Satisfied
Satisfied
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/03/2019


Thank you Toby for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service efficiently. We truly appreciate your 5 star review and recommendation of our service department. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next service visit with us.  


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

GB
Gladese B.
Palm Bay, FL
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Everyone so friendly
Good service
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/03/2019


Thank you Gladese, we truly appreciate your 5 star review!
We look forward to providing for all of your automotive needs in the future. We want to thank you again for taking the time to complete our survey and for the positive feedback. 


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

CP
Carolyn P.
Palm Bay, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Great customer service.
My husband took our car in for its annual visit (we don't drive much) and came home very impressed. He commented a number of times in how well he was treated. He kept saying Why were they so nice to me? The courtesy van driver stored his walker for the ride both ways and made sure he was comfortable. (He is on an oxygenator) The service was thorough and every one he came in contact with professional and polite. I assured him that Coastal Hyundai treats everyone as important and appreciated. It was so very nice to be able to say that to him. I know he is worthy of being nice to, but it takes a special company to make its customers feel that way.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/03/2019


Thank you Carolyn for being part of the Coastal Hyundai family and taking the time to respond to our survey. We are happy that you are satisfied with our service team and for the great review!

Here at Coastal Hyundai we do value as our customer. Our team appreciates your continued business and I will be sure to pass along your feedback to Amanda and Bobby.

Our team cherish such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

SP
Sarah P.
Palm Bay, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Thorough and friendly.
Great service all around. Thanks again!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/03/2019


Thank you Sarah for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Krystal really does value her customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
West Melbourne, FL
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Service
Good as always
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/02/2019


Thank you for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Amanda really does value her customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

GO
Gail O.
Palm Bay, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Recall and oil change
Alfredo was very helpful from beginning to end. The Internet was down and it affected the time I was waiting due to software update. Alfredo apologized and made my checkout easy.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/02/2019


Thank you Gail for being part of the Coastal Hyundai family and taking the time to respond to our survey. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Our team appreciates your continued business and I will be sure to pass along your feedback to Alfredo and Bobby.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JF
Jacqueline F.
Melbourne, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
My visit
Chris Brown my service writer was awesome very courteous and professional. all work was preformed in a timely manner and my car was ready for me before I even expected.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/02/2019


We want to thank you Jacqueline for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best.

Chris really does go above and beyond for his customers and ensures that each guest receives excellent service. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Indialantic, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Professional, efficient and courteous
Amanda is very knowledgeable, courteous, and efficient. She cares and it shows. Thank you.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/01/2019


We want to thank you for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best.

Amanda really does go above and beyond for her customers and ensures that each guest receives excellent service. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,


Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500