Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

6925 Reviews

ReScore Reviews™ (183)

ReScore
Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5rating 4.7595603
Original
Overall Rating 2.37705/5Overall Rating 2.37705/5rating 2.37705rating 2.37705rating 2.37705
96% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


Verified Customer
West Melbourne, FL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
great service
no time to fill out
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/23/2019


Thank you for taking the time to share your experience about your service visit with us at Coastal Hyundai. We truly appreciate your 5 star review of Willie. At Coastal Hyundai we look forward to providing for all of your automotive needs in the future. Thank you again for taking to the time to respond to our survey and welcome to the Coastal Hyundai Family.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Palm Bay, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Third time's s charm
Everything went great. First two service visits had some issues...They got it right this time!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/23/2019


Thank you for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service efficiently. We truly appreciate your 5 star review and recommendation of our service department. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next service visit with us.

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

VK
Vernon K.
Palm Bay, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Great People.
Everyone is very friendly. Been dealing with them for 15 years.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/23/2019


Thank you Vernon for taking the time to share your experience about your service visit with us at Coastal Hyundai. We truly appreciate your 5 star review of Amanda. At Coastal Hyundai we look forward to providing for all of your automotive needs in the future. Thank you again for taking to the time to respond to our survey and welcome to the Coastal Hyundai Family.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MC
Michael C.
Melbourne Beach, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
great staff
great staff
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/23/2019


Thank you Michael for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service efficiently. We truly appreciate your 5 star review and recommendation of our service department. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next service visit with us.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RB
Reginald B.
Melbourne, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Excellent Experience
I have always had an excellent experience and received great service. The staff are very professional friendly and courteous.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/23/2019

Thank you Reginald for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Peter really does value his customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

GY
Guven Y.
Malabar, FL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Good Service
Everything done correctly. Good service overall.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/23/2019


We want to thank you Guven for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.


Thank you again for taking the time to complete our survey and for the positive feedback.

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

PR
Paul R.
Vero Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
People
People that listen
People that are knowledgeable
Fair prices
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/23/2019


Thank you Paul for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Peter really does value his customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

DL
David L.
Micco, FL
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Outstanding service
They always go the extra mile to give me excellent Service. Willy is the best!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


Thank you for being part of the Coastal Hyundai family David!

We want to thank you for taking the time to tell us about your exceptional 5 star service experience and your kind words about our Willie here at Coastal Hyundai. We will share your comments with our service department and staff. We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RA
Richard A.
Indian Harbour Beach, FL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
GREAT PEOPLE
Love my service advisor Peter Seemadray...great to work with!!!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


Thank you Richard for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Peter really does value his customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MB
Margaret B.
Indialantic, FL
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Coastal Hyundai Service Dept.
Awesome. They make me feel like I'm the only on there for service. Thanks.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


We want to thank you Margaret for being apart of our family! At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RR
Robyn R.
Rockledge, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Always
Always fast and friendly service at Coastal Hyundai
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


Thank you Robyn for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Amanda really does value her customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JP
James P.
Melbourne, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
frendily salesmen and service reps
Excellent, Just hope you start selling pick-up trucks. That's my next purchase.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


Thank you James for taking the time to participate in our survey. We truly appreciate your 5 star review. I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

CP
Cecil P.
Palm Bay, FL
2006 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019 Category: Service
COURTEOUS SERVICE REP
THREE HYUNDAI CARS
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


Thank you Cecil for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Amanda really does value her customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 




Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Malabar, FL
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019 Category: Service
Friendly atmosphere
It’s always a pleasure coming to the dealership, you’re always greeted with a nice smile and everyone is so polite.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


We want to thank you for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.


Thank you again for taking the time to complete our survey and for the positive feedback.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019 Category: Service
Routine service this time
Always a pleasure to see Coastal's best service advisor, Amanda Trainer.
;-)
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


Thank you for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Amanda really does value her customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

PM
Philip M.
Melbourne, FL
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Customer Service
Follow up is great

Overall Rating 1/5rating 1rating 1rating 1rating 1
04/20/2019 Category: Service
Lack of communication
Lack of communication
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


I would like to thank you Philip for taking the time to fill out our survey. We greatly appreciate your feedback as it helps us to improve our services. I apologize for any inconvenience that you might have experienced in your last service visit. I will address your concerns to management after I speak with you about them.

Please take some time and speak with me about your last service. Our goal is to continue improving your service experience here at Coastal Hyundai. I will be reaching out to you soon to review your last visit. We want to thank you again for allowing us to provide you with our automotive services.


Sincere Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/26/2019


Thank you so much Philip for completing the survey process with us! I really appreciate your feedback as it helps us to improve our services and your experience.  I apologize to again for any inconvenience that you might have experienced in your last service visit. Our goal is to continue improving your service experience here at Coastal Hyundai and we want to thank you again for allowing us to provide you with our automotive services.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

ER
Estelle R.
Melbourne Beach, FL
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
The Services and caring people, who are real and not pushy.
Your service and service men are so caring and kind. They are not pushy.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


We want to thank you Estelle for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

DK
Doris K.
Palm Beach, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Coastal Hyundai
Just a Great experience overall...from the sALES dEPT, TO THE cREDIT dEPT AND OF COURSE MY FIRST OIL CHANGE AND THE 6 MONTH CHECK UP
WILLIE IN THE SERVICE DEPT HAD ME IN AND OUT BEFORE I FINISHED MY CUP OF COFFEE!! VERY THOROUGH AND PROFESSIONAL REALLY A PLEASURE...SO GLAD I PURCHASED MY CAR THERE!!!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


Thank you Doris for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Willie really does value his customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JJ
Judith J.
West Melbourne, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Good Service
The staff is very friendly and nice and the service is always good. Was surprised to find out that starting with the 2017 models, that the free oil changes for life, are now limited to only 2 per year. Was not that way on my previous Tucson and was not told this when I bought the new car in 2017. But it now appears on the service receipt.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


Thank you Judith for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Krystal really does value her customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Palm Bay, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Excellent customer service
Excellent customer service
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/22/2019


Thank you for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Krystal really does value her customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500