Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

6925 Reviews

ReScore Reviews™ (183)

ReScore
Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5rating 4.7595603
Original
Overall Rating 2.37705/5Overall Rating 2.37705/5rating 2.37705rating 2.37705rating 2.37705
96% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


Verified Customer
Indian Harbour Beach, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Always great customer
I have never had any issues with Hyundai. Peter is the best service customer relations guy ever. He is no fuss and takes care of all my issues no questions asked. He goes above and beyond every time. I will never own another brand of car or go to any other dealership. This is my 3rd Hyundai, my first was way back In the early 1990’s and it won’t be my last.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/17/2019


Thank you for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Peter really does value his customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

TD
Thomas D.
Palm Bay, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Always on time or close to schedule
I've been coming here since 2005. There professional and courteous staff Is of consistency and history. Keep up the great work.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/17/2019


Thank you Thomas for being part of the Coastal Hyundai family and taking the time to respond to our survey. We are happy that you are satisfied with our service team and for the great review!

Here at Coastal Hyundai we do value as our customer. Our team appreciates your continued business and I will be sure to pass along your feedback to Chris and Nick.

Our team cherish such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Service
Amanda my service adviser is the best,she keep you up to date with my car while in service
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/16/2019


Thank you for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Amanda really does value her customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

CK
Curtis K.
Melbourne, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Willie all aces
Service was quick tire there for me next day problem solved great customer service
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/16/2019


Thank you Curtis for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service efficiently. We truly appreciate your 5 star review and recommendation of our Willie. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next service visit with us.

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

CC
Carol C.
Palm Bay, FL
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
A Friendly Place
The dealership service drpartment has many friendly people who look after your car.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/16/2019


We want to thank you Carol for being apart of our family! At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

IG
Isaac G.
Palm Bay, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/16/2019 Category: Service
Time is money, free oil change not worth waiting 1-1/2 hrs
looking for somewhere else to get maintenance done.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/16/2019


Thank you Isaac for taking the time to tell us about your service experience at Coastal Hyundai. We strive to provide an exceptional service experience. We appreciate your business.

In response to the time of service, an oil change that can run 1 hour and 30 minutes to complete, this is depending on the work flow of the shop, during service. We do apologize that we were unable to perform your service faster. We hope to continue to improve our services for you, and your Hyundai for years to come.

I will be reaching out to you to review your survey questions from your survey today. Our goal is to continue improving your service experience here at Coastal Hyundai. We want to thank you again for allowing us to provide you with our automotive services.

Please feel free to reach out to me directly at 321-723-4500 or by email at jmobley@coastalhyundai.com.

Kind Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Service
Very good customer service. Cooperative staff. And very friendly as well as helpful
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/16/2019


Thank you for being part of the Coastal Hyundai family and taking the time to respond to our survey. We are happy that you are satisfied with our service team and for the great review!

Here at Coastal Hyundai we do value as our customer. Our team appreciates your continued business and I will be sure to pass along your feedback to Peter. Our team cherish such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Grant Vlkria, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great service
Great communication, fast and reliable
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/16/2019


Thank you for being part of the Coastal Hyundai family and taking the time to respond to our survey. We are happy that you are satisfied with our service team and for the great review!

Here at Coastal Hyundai we do value as our customer. Our team appreciates your continued business and I will be sure to pass along your feedback to Alfredo. Our team cherish such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RW
Ralph W.
Palm Bay, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great Job
Efficient and Quick
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/16/2019


Thank you Ralph for taking the time to participate in our survey. We truly appreciate your 5 star review. I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
West Melbourne, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Great service
Thank you Willie in the service department for always taking great care of me and of course Alfredo who sold me my car years ago and the Mechanics and Managers I appreciate all of you!
Lauren E.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/16/2019


Thank you for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Willie really does value his customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 



Best Regards

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
West Melbourne, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Sonata Repair
Service was excellent.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/16/2019


We want to thank you for being apart of our family! At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Indialantic, FL
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
oil change etc
great job
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/15/2019


We want to thank you for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best.

Amanda goes above and beyond for her customers and ensures that each guest receives excellent service. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

FB
Frank B.
Palm Bay, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Service Department
Everyone was most helpful and I'll be returning on Tuesday to have my air conditioning repaired.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/15/2019


Thank you Frank for taking the time to share your experience about your service visit with us at Coastal Hyundai. We appreciate your feedback since it helps us improve our service and your experience. We truly appreciate your 5 star review of Krystal.

At Coastal Hyundai we look forward to providing for all of your automotive needs in the future. Thank you again for taking to the time to respond to our survey and welcome to the Coastal Hyundai Family.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MK
Margaret K.
Palm Bay, FL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
Exceptional Service
Very pleasant environment with professional staff and service department.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/15/2019


We want to thank you Margaret for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best.

Amanda goes above and beyond for her customers and ensures that each guest receives excellent service. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Palm Bay, FL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
👍
Great great great!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/14/2019


Thank you for taking the time to participate in our survey. We truly appreciate your 5 star review. I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

PC
Patricia C.
Palm Bay, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
Cust0mer service
Friendly people who are going out of their way to help you.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/14/2019


We want to thank you Patricia for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best.

Peter goes above and beyond for his customers and ensures that each guest receives excellent service. We value your business and I will be sure to pass along your kind words to our service team.


Thank you again for taking the time to complete our survey and for the positive feedback.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

EW
Edwin W.
Saint Cloud, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Very Pleased, Excellent Dealership.
Bought my Kona from James. This is the second Hyundai we bought from him. He did an excellent job explaining the vehicles, showing us how to use the options and following up with us.
I am now visiting the service department. Alfredo was our tech, did an awesome job kept us informed of our service, and was right on schedule. Advised us on how long it would take and he was correct with the time frame. Thanks, all of you at Coastal working as a team and doing a great job, even the receptionist kept us in popcorn. LOL
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/14/2019


We want to thank you Edwin for being apart of our family! At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.


Thank you again for taking the time to complete our survey and for the positive feedback.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2019 Category: Service
have to go back
Service was quick, unfortunately the repair was not complete and I need to go back.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/14/2019


Thank you for taking the time to share your experience about your service visit with us at Coastal Hyundai. We appreciate your feedback since it helps us improve our service and your experience.

At Coastal Hyundai our team appreciates your continued business and I will be sure to pass along your feedback to our service department. We hope to continue to improve service for you, and your Hyundai for years to come. Please feel free to reach out to me directly at 321-723-4500 or by email at jmobley@coastalhyundai.com. 



Sincere Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

NG
Nelson G.
Palm Bay, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Resolví mi problema
Buenisima y rápida atención
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/14/2019


Thank you Nelson for taking the time to participate in our survey. We truly appreciate your 5 star review. I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RG
Rocky G.
Melbourne, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Normal maintenance
Always had a good experience with Coastal.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 04/14/2019


Thank you Rocky for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service efficiently. We truly appreciate your 5 star review and recommendation of our service department. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next service visit with us.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500