Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 8710 Reviews )

ReScore Reviews™ (81)

ReScore
Overall Rating 3.9012364/5Overall Rating 3.9012364/5Overall Rating 3.9012364/5rating 3.9012364rating 3.9012364
Original
Overall Rating 2.18519/5Overall Rating 2.18519/5rating 2.18519rating 2.18519rating 2.18519
92% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


WB
Willie B.
Fort Lauderdale, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019 Category: Service
Excellent Customer Service
My service rep was Mario and he was great !!! Explained my repairs thoroughly and made sure I understood everything before leaving.
MIKE S. from Coconut Creek Hyundai responded on 10/21/2019

Thank you for the 5 star review


DB
Daniela B.
Pompano Beach, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
Excellent
Excellent
MIKE S. from Coconut Creek Hyundai responded on 10/21/2019

Thank you for the 5 star review


Verified Customer
Fort Lauderdale, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
Quick and easy
Got my tire patched up quickly and cost effective
MIKE S. from Coconut Creek Hyundai responded on 10/19/2019

Thank you for the 5 star review


DL
Dennis L.
Pompano Beach, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Abe Levenstiem
Abe was attentive and took ownership of the problem. He kept me informed until the car was ready. The car was washed and vacuumed when I returned.
MIKE S. from Coconut Creek Hyundai responded on 10/19/2019

Thank you for the 5 star review


VM
Veronica M.
Boca Raton, FL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Thank you!!!
Total thanks, it is always a pleasure to visit them.
MIKE S. from Coconut Creek Hyundai responded on 10/18/2019

Thank you for the 5 star review


CV
Curtis V.
Boynton Beach, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/18/2019 Category: Service
IDLE STOP AND GO NOT OPERATING
My complaint was that the idle stop and go feature was no longer operating and hadn't been for several weeks. I was told that it was working fine and that the tech experienced it working fine. I was told that certain conditions have to be met in order for this feature to work.
Well, it's not. I've been driving this vehicle for almost a year. I know exactly what those conditions are and they have all been met. Something is wrong. The idle stop and go is still not working. Had I not had a doctor appointment immediately after the service appointment, I would have returned to the service area and insisted it be fixed.
Curiously, I drove through a large puddle yesterday and the feature started working again! Today, however, it is not working. I guess wet electronics was the final condition to be met!
So, back to the dealership I will go. I have a sinking feeling that this problem is not going to be readily fixed. It seems to me that the proper procedure (if there is any) for diagnosing this problem was not followed. The tech was in a hurry and it was easier to patronize me.
I continue to be a loyal Hyundai owner. This is my 7th Hyundai and third Santa Fe. The 2019 is the yet.
MIKE S. from Coconut Creek Hyundai responded on 10/19/2019

I will review with my staff


DR
Donisete R.
Boca Raton, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/18/2019 Category: Service
They not respect Appt time
for an oil change with Appt it took me 2:20 min waiting and this service does not take 1 hr.
MIKE S. from Coconut Creek Hyundai responded on 10/18/2019

I will review with my staff


SP
Sylvia P.
Pompano Beach, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Great service
As always great service fast full field my expectations
MIKE S. from Coconut Creek Hyundai responded on 10/18/2019

Thank you for the 5 star review


MK
Michael K.
Pompano Beach, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Aaron took responsibility.
Aaron was great. Since the part was hard to get and the issues wasn't readily fixable, he put me into a rental at dealer's expense. He wasn't satisfied with the work so he kept it until it was done right.
MIKE S. from Coconut Creek Hyundai responded on 10/18/2019

Thank you for the 5 star review


Verified Customer
Oakland Park, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Service provider was so very helpful.
This dealership needs more service providers like the gentleman I had to help me. So attentive and caring.
MIKE S. from Coconut Creek Hyundai responded on 10/17/2019

Thank you for the 5 star review


Verified Customer
Pompano Beach, FL
2013 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Great experience
Amazing follow through great service writer couldn’t be happier with the dealership
MIKE S. from Coconut Creek Hyundai responded on 10/17/2019

Thank you for the 5 star review


Verified Customer
Fort Lauderdale, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Great service
Great, fast, friendly service.
MIKE S. from Coconut Creek Hyundai responded on 10/16/2019

Thank you for the 5 star review


Verified Customer
Tamarac, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Service Department
Brian Payne has been my service tech since 2011. He is one of the main reasons that I stay with Coconut Creek Hyundai.
MIKE S. from Coconut Creek Hyundai responded on 10/16/2019

Thank you for the 5 star review


PG
Pedro G.
Pompano Beach, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
very professional
Service was performed in a timely manner.7:30 appointment out of the dealer by 08:30
MIKE S. from Coconut Creek Hyundai responded on 10/16/2019

Thank you for the 5 star review


Verified Customer
FL
2009 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2019 Category: Service
Hyundai Enthusiast
Efficient Device
MIKE S. from Coconut Creek Hyundai responded on 10/16/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


Verified Customer
Pompano Beach, FL
2011 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Coconut Creek Hyundai
They are the best.
MIKE S. from Coconut Creek Hyundai responded on 10/15/2019

Thank you for the 5 star review


RK
Richard K.
Boca Raton, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
xxxxx
xxxxx
MIKE S. from Coconut Creek Hyundai responded on 10/15/2019

Thank you for the 5 star review


JL
James L.
Miami, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Leasing Elantra
Clean, organized, easy to get to
MIKE S. from Coconut Creek Hyundai responded on 10/15/2019

Thank you for the 5 star review


RD
Roslyn D.
Boca Raton, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Brian Payne
As always, Brian Payne was very accommodating and gave excellent service.
MIKE S. from Coconut Creek Hyundai responded on 10/15/2019

Thank you for the 5 star review


Verified Customer
Boca Raton, FL
2020 Hyundai Palisade
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/15/2019 Category: Service
Oil Change
Takes WAY too long for a basic oil change and car wash...shouldn’t take 2 hours...and that was one of the shorter times when I was there
MIKE S. from Coconut Creek Hyundai responded on 10/15/2019

I will review with my staff