Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

170 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


BH
Benny H.
Atoka, TN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017
The people are very helpful, honest, and trustworthy.
Awesome job. Very satisfied..

ST
Shelby T.
Atoka, TN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017
Prompt, Professional, and friendly
Always satisfied with the service
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 04/05/2017

Thank you for your contunied support.  We appreciate your business!!  Dwayne Cole, Owner


DV
Don V.
Drummonds, TN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017
Great repair
Truck runs great, thank you
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 03/29/2017

It is always a pleasure to serve you.  We are glad the truck is performing well.  Dwayne Cole, Owner


DV
Don V.
Drummonds, TN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2017
Honest repair
Have used Cole's Automotive for years honest trustworthy mechanics love their customer service

JN
Jonathan N.
Munford, TN
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Jonathan said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 04/05/2017

Thank you for allowing us to serve you.  We look forward to serving you in the future.  Dwayne Cole, Owner


JH
J.W. H.
Tennessee
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
J.W. said this business always performs great work and he enjoys working with them. They are always fair.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 04/05/2017

Thank you for your friendship and continued support.  It is our pleasure to serve you.  Dwayne Cole, Owner


AM
Al M.
Atoka, TN
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Al said this business provided great service. They were accommodating and timely. He had no problems with them.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 04/05/2017

Thank you for your business.  We look forward to serving you in the future.


BE
Brian E.
Munford, TN
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Brian said he did not have any problems with this business. They were very respectful.
This review was collected via phone interview by Customer Research Inc.

BR
Brian R.
Munford, TN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Brian said this business provided him with good service. They were quick, and they were able to tell him exactly what was wrong. They provided him with accurate estimates. The personnel were friendly.
This review was collected via phone interview by Customer Research Inc.

SM
Stephen M.
Tennessee
GMC Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/20/2017 Category: Service
Stephen said they found a problem with his vehicle while it was there. They claimed it was broken before he took it in but that is not true. He stated he felt they either mislead him or were misinformed. He said he would go back to them for parts but not for service. They did treat him great.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 03/29/2017

This vehicle came to us with an engine performance problem.  We spent a considerable amount of time locating and verifying the problem.  The repair required the removal of the intake manifold and, upon inspection, we found evidence of a coolant leak at the heater hose connection.  The intake was actually broken at the connection so when the repair is done, the intake must be replaced.  The customer declined the repair at this time.  I understand his frustration but we were as straightforward as we could be in explaining the repair.
Dwayne Cole, Owner


AC
Anthony C.
Drummonds, TN
RAM 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017 Category: Service
Anthony said this business is a great place to have his vehicle serviced, and they are nice people. They are great to talk to when he is waiting for his vehicle.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 03/18/2017

Thank you for allowing  us to serve you .


EW
Emily W.
Atoka, TN
Lincoln Aviator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2017
Excellent customer service
Offer great prices, and always give honest feedback.

GB
George B.
Munford, TN
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2017
2014 Nissan Service
I appreciate Cole's Car quest for the detailed research they did in researching equivalent oil requirements based on standards to use in the place of Nissan's ester oil. They were very concerned that it match based on established industry standards. I do appreciate their personal attention to detail as well.

TT
Tim T.
Munford, TN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017
Local, convenient, great staff
Won'the do business with anyone else. Honest work and great people

BW
Bob W.
Munford, TN
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2017 Category: Service
Spoke with Claudia. She said she trusts the staff at this business and they did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 02/22/2017

Thank you for the opportunity to serve you.  Dwayne Cole, Owner


DC
Donna C.
Drummonds, TN
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2017
Always satisfied service is great and the people are so nice and helpful.
Service is great and personnel is helpful. They take the time to explain and answer all my questions.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 02/17/2017

Thank you for your continued support of our business.  We look forwqard to seeing you again soon.  Dwayne Cole, Owner


WS
Willie S.
Atoka, TN
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Willie said the business is good and he recommends them all of the time.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 02/15/2017

Thank you.  We appreciate you recommending us to others.


DC
David C.
Drummonds, TN
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2017
Good service
It was very easy dropped the car off got a call about an hour later and picked it up, can't ask for any better service than that.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 02/15/2017

Thank you for your business.  We look forward to serving you in the future.


CB
Chad B.
Brighton, TN
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2017
Great place to do business
Very thorough, honest quotes. This place resonates with honesty, integrity, and professionalism. The work is done when they say it will be done with a very fair price that is competitive. In fact, the first three times I used them, I shopped and they beat other shops in price. They definitely beat other shops in service. Class act. One of the best places I've done business with in a while.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 02/08/2017

Thank you for your review of our business.  You have wonderfully expressed our mission.  Thank you for your kindness and your continued support.  We look forward to serving you again soon.

Dwayne Cole, Owner 


DL
David L.
Brighton, TN
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2017
Reliable
Coles Carquest is my "go to" care care solution. Good maintenance at a fair price provided by quality mechanics.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 02/15/2017

Thank you for your continued loyalty.  We appreciate your business.  Dwayne Cole, Owner


Displaying Review 141 - 160 of 170 in total