Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

170 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


AB
Alesa B.
Atoka, TN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2017
They were very honest with me.
I am new to the area and didn't know where to take my car. They really went the extra mile for me.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 02/01/2017

Thank you for the opportunity to serve you and we appreciate your confidence in us.   We look forward to serving you in the future.  

Dwayne Cole, Owner


PM
Patrick M.
Atoka, TN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2017
First Rate Service
I have been using Cole's to service my vehicles for many years. They truly strive to make the customer feel valued and important. On this trip, the mechanic noticed a very small issue not on work order of my Mercury and just went ahead and fixed it. I was not charged a penny. Most places would have used that as an excuse to pad the bill. But not Cole's. They treat you right!!
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 02/01/2017

Thank you for your continued loyalty.  We look forward to serving you again soon.

Dwayne Cole, Owner


TP
Tommy P.
Munford, TN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2017 Category: Service
Tommy said this business did a really good job. They treat their customers right and he is satisfied with their work.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 01/26/2017

Thank you Mr. Pinner.  We appreciate your continued support of our business.


CG
Craig G.
Munford, TN
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2017 Category: Service
Craig said this business did a good job and got the vehicle in and out quickly.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 02/01/2017

Thank you for the opportunity to serve you.  Also, thank you for the great review.

Dwayne Cole, Owner


MC
Michelle C.
Atoka, TN
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017
Car service
Mr. Cole is honest about your car needs and does a good job to satisfy his customers
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 01/16/2017

Ms. Crump, Thank you for the opportunity to work on your car.  We look forward to serving you agan soon.


SC
Steve C.
Atoka, TN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Spoke with Jen. She said this business did well and they were timely.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 02/15/2017

Thank you for the opportunity to serve you.
Dwayne Cole, Owner


DG
David G.
Brighton, TN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2016 Category: Service
Spoke with Charlotte. She said she will recommend this business.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Atoka, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2016 Category: Service
Spoke with Sarah. She said the service was excellent and friendly. She considers the employees her friends.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 01/26/2017

Thank you very much for your positive review.  We look forward to serving you in the future.


RS
Robert S.
Munford, TN
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2016 Category: Service
Robert said the business fixed his vehicle, but service the service engine light came back on.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 12/21/2016

Robert, thank you for writing a review on our business.  Thank you for talking to me today about the repair and I am glad that the check engine light went back off. Should it come back on, we will be glad to recheck it for you.  Again, thank you for your business.

Dwayne Cole, Owner


KH
Kevin H.
Atoka, TN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2016 Category: Service
Kevin said this business is personable, friendly and he believes they are honest with him.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 12/21/2016

Kevin, 
Thank you for your review.  We appreciate your business and will continue to work to earn your trust.

Merry Christmas,
Dwayne Cole


Displaying Review 161 - 170 of 170 in total