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College Park Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,379 Reviews)
69
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
275
Total ReScores
4.8
ReScore Average
69
Net Promoter Score ®

Business Details

About

The College Park Hyundai’s certified technicians are trained to ensure your Hyundai received the best in service and maintenance. The College Park Hyundai’s certified technicians are trained to ensure your Hyundai received the best in service and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(301) 441-1313

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
9500 Baltimore Ave College Park, MD 20740
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,379 Reviews)

AP
gravatar
Allen P.
Lanham, MD
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2022
verified customer Verified Customer
10
Category: Service
Comfortable working with Mr Donnell and Ms Woods
Re-doing review because I used a review survey from a different visit... other than April 7, 2022

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/07/2022
Service Type: Maintenance
0
Category: Service
Learn to greet/keep your customers
I've bought 7 vehicles from College Park Hyundai or the last 4 years... No Problem, but the Service Department totally different.

I will not go back to College Park to service my vehicles there anymore!
Melodie W. from College Park Hyundai responded on 04/07/2022 06:48 AM

Thank you for taking the time to share your feedback regarding your recent service experience. Our goal is to provide you with a 5 star service. I do apologize that we did provide the level of service that you expect and more importantly deserve when doing business with us.  At your convenience, please contact me at 301-441-1313 ext 2705

Melodie W. from College Park Hyundai responded on 04/08/2022 06:52 AM

Thank you for taking the time to complete the survey. Your feedback and input is our “report card,” and we utilize the information to improve our services to you! We really appreciate the 5 Star rating and the gracious comments concerning Hyundai! We will be sure to pass them on to our team!

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