Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68
4.7

(986 Reviews)

ReScore Reviews™ (7)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.14286/5Overall Rating 3.14286/5Overall Rating 3.14286/5rating 3.14286rating 3.14286
96% Would Recommend
Latest Review almost 2 years ago

Reviews


JM
James M.
Marlton, NJ
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/30/2017
Collision Max or Collision Hacks
Took my 2008 Chevy Z71 Silverado for some miner fender , bumper and some other miner repairs and some paint also needed a rear bumper replaced , it was in the shop for 8 days ,they had told me come pick up your truck it's finished , when I drove up to the shop they were not finished I had found additional damage plus they didn't match the clear coat then went to pick up the truck again same thing this happened to me 3 times so I took my Truck to another shop to have the work completed. The other shop found that they left bolts out plus wrong parts and they blew 5 out of six of my speakers up from theirs workers playing with my stereo while working on my Truck .So if you want your vehicle repaired don't take it to Collision Hacks ! ! !

RD
Robert D.
Ford
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/30/2014 Category: Collision
The repair was bad.
This review was collected via phone interview by CSi Complete

SM
Sandra M.
Chevrolet
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/05/2014 Category: Collision
It took too long to get it fixed.
This review was collected via phone interview by CSi Complete

KP
Kim P.
Jeep
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/02/2013 Category: Collision
I had the worst experience, I almost cancelled my insurance because of it. They had my car for eleven days and it was a small repair. I had to pay for a rental for eleven days.
This review was collected via phone interview by CSi Complete

DJ
Daniel J.
Honda
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/11/2013 Category: Collision
They took too long fix the car and there were no calls.
This review was collected via phone interview by CSi Complete

FD
Filippos D.
BMW
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/14/2013 Category: Collision
I had to return the vehicle 5 times and contact the district manager.
This review was collected via phone interview by CSi Complete

RK
Robert K.
Toyota
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/08/2013 Category: Collision
I understand it was over the holidays but they said it would take 24 days, it took 27. I only had rental coverage for 24. We had go back for the radio not working because of a fuse.
This review was collected via phone interview by CSi Complete

RM
Raymond M.
Honda
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/22/2015 Category: Collision
They had my car for over four months for no reason that I could see but the outcome was great.
This review was collected via phone interview by CSi Complete

SM
Steven M.
Dodge
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/10/2014 Category: Collision
The car was not properly checked. There was no follow through, communication and the shop handled it poorly.
This review was collected via phone interview by CSi Complete

RB
Ramona B.
Honda
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/24/2014 Category: Collision
The detailing was poor. There was broken glass left in my vehicle and it needed more buffing.
This review was collected via phone interview by CSi Complete

JM
Jennifer M.
Dodge
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/14/2014 Category: Collision
They did a great job on the repair, but it took longer than expected.
This review was collected via phone interview by CSi Complete

NO
Nicholas O.
Dodge
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/07/2014 Category: Collision
They told me it would be finished in 1 week, but it took 2 weeks and I had to pay for the rental car.
This review was collected via phone interview by CSi Complete

KR
Kevin R.
GMC
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/18/2014 Category: Collision
Repairs were not done on time and took an extra nine days.
This review was collected via phone interview by CSi Complete

VF
Victor F.
Jeep
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/25/2014 Category: Collision
The rental car wasn't there and the car was late being done.
This review was collected via phone interview by CSi Complete

DL
David L.
Chevrolet
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/30/2014 Category: Collision
The communication was not good. It took an extreme amount of time.
This review was collected via phone interview by CSi Complete

RE
Randal E.
Ford
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/26/2013 Category: Collision
They did not do a good job. They messed up the weather stripping. They left parts and tools in my trunk. They can keep their tools.
This review was collected via phone interview by CSi Complete

CH
Chad H.
Acura
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/08/2013 Category: Collision
I had to return for bare metal spots and orange peel in the paint.
This review was collected via phone interview by CSi Complete

TM
Terrance M.
Chevrolet
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/18/2013 Category: Collision
They told us it would be finished in three days. We didn't here from them so after six days we called them to find out about delay.
This review was collected via phone interview by CSi Complete

GS
Gearry S.
Mazda
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/26/2013 Category: Collision
They are to slow and got to go back.
This review was collected via phone interview by CSi Complete

AS
Arjun S.
Nissan
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/09/2013 Category: Collision
They promised easy service. They have bad communication and took too long.
This review was collected via phone interview by CSi Complete