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Consolidated Auto Service Center, Inc.

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(9 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

About

For over 30 years, Consolidated Auto Service Center has been providing quality service to the community of Forest Park, IL. For over 30 years, Consolidated Auto Service Center has been providing quality service to the community of Forest Park, IL.

Categories
Auto Body, Body Shop, Collision Repair
Contact
(708) 771-9000

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (US & Canada)
1045 S. Desplaines Ave Forest Park, IL 60130
Consolidated Auto Service Center, Inc.'s Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(9 Reviews)

SG
Saundra G.
Illinois
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2014
verified customer Verified Customer
Category: Collision
Saundra said it was minor things like the hood and the mud slap. She mentioned that the first experience awoken them in the service department because the second time around they did everything from walking around the vehicle to having better customer service.
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/07/2014
Category: Collision
Saundra said she is not completely satisfied with her overall experience, the quality, courtesy or professionalism because a walk around the vehicle was not done after the repairs were completed. She has noticed some unspecified issues and has called the business several times. When she is transferred to the gentleman handling this situation the line gets disconnected and no one calls her back. She will be taking the vehicle back to the business next week to see if she can get these issues resolved. She will not recommend them to others because of the reasons listed.
Not Recommended
Steve C. from Consolidated Auto Service Center, Inc. responded on 06/19/2014 01:22 PM

After receiving notice of the owner's concerns, I called and spoke to her to go over what they were so we could come up with a resolution.  During some of her free time, she stopped by so that any issues were addressed.  There was a minor blemish in the hood close to where we painted that may or may not have been pre-extisting.  That was taken care of.  While here we looked at a couple unrelated issues that she had been dealing with.  Things turned out well in the end and it now seems as if there was service needed in the future, she would be happy to come back.    

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