Cordrays Continental Auto Repair & Transmission

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

364 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


RH
Randy H.
Oregon
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Randy said this business fixed his vehicle and they were fast.
This review was collected via phone interview by Customer Research Inc.

MW
MATHEW W.
Sweet Home, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Five star
Good fast service I would recommend to a friend.

JS
Jeremy S.
Albany, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Jeremy said he was satisfied with the overall service the business provided. He added Brian may have gotten information overlapped a couple of times between his and someone else's vehicles.
This review was collected via phone interview by Customer Research Inc.

BK
BILL K.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
GREAT SERVICE
GREAT SERVICE, LISTENED TO MY CONCERNS, EXPLAINED WHAT THEY DID AFTERWARDS, ALSO EXPLAINED WHAT NEEDED TO BE DONE IN THE FUTURE

WO
WALLY O.
Jefferson, OR
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Careing service, friendly service Quality workmanship,
You can always depend on the fact that the job will be preformed in a very professional manner,

Verified Customer
Albany, OR
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Amazing customer service!
I went in for an oil change and for a normal car that is no big deal but my truck is kind of a pain cause you have to remove the whole front hood as 1 piece and they took the extra time and care to so and did it with a smile.

AV
Amy V.
Albany, OR
Subaru Baja (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Amy said the staff had good customer service skills and the service was performed quickly.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Corvallis, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Jim said this business did a lot of work for him. The work was done really well.
This review was collected via phone interview by Customer Research Inc.

PS
PAUL S.
Albany, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
Excellent customer service
Always helpful in finding the problem with my vehicle and letting me know what I need to do in order to fix it.

MM
MIKE M.
Albany, OR
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Excellent care, cost and information
Cordrays is excellent in their service, communication and follow-up. They are kind, explain options and pricing well, and meet customer-driven needs very well -- at a reasonable cost, and with a good warranty.

NB
Noah B.
Albany, OR
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Noah said he has been taking all his vehicles to this business for awhile, and he thinks the staff is very honest.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
Albany, OR
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Eric said they did really good work. The price was really low. They were really on top of it, so, the service only took 15 minutes.
This review was collected via phone interview by Customer Research Inc.

KS
KEN S.
Albany, OR
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Land Yacht
Well, I gave Brian and the guys a challenge with this visit. We acquired a used 06 Cad Escalade ESV that has some issues, electrical and mechanical. The air ride suspension shocks in the rear were inoperative. I got a new pair of shocks and then found out I needed the air-line kit as well; the air pump was also in need of replacement (it was.) The team did the best they could but there was no way the OEM air-line would mate up with the (almost like Oem) shocks. I had them button it up, disable the pump and went in search of OEM (re-furbished) shocks. I have a pair on order and hope to be here soon.

Once this problem is taken care of we will go on to the next one. Thanks guys!

TG
Tom G.
Oregon
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Tom said the business made everything right.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/22/2019 Category: Service
Tom said the business added work and completed it without being authorized to do so.
This review was collected via phone interview by Customer Research Inc.
Michael T., Vice President from Cordrays Continental Auto Repair & Transmission responded on 02/27/2019

Tom,
Totally our bad ! You wanted the air filter changed/cleaned and we changed your fuel filter instead. I hope the refund on the fuel filter satisfies you ! Thank You for letting us know about this and thank you for your business !


KC
KEN C.
Albany, OR
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Great experience
They took a 98 Mercury and made it new for my daughters family in California.
I’m happy to recommend they to anyone.

PS
PAUL S.
Albany, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Excellent customer service
Excellent customer service from start to finish. Explained in detail what was going on with my vehicle. Friendly staff willing to help with your vehicle issues.

JM
Julie M.
Albany, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Julie said they are fabulous and they have been using them a long time. They are prompt, efficient and cost effective.
This review was collected via phone interview by Customer Research Inc.

JJ
Jim J.
Albany, OR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Jim said he was treated good by the staff.
This review was collected via phone interview by Customer Research Inc.

JW
Jared W.
Albany, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Jared said they are a good facility to go to all around.
This review was collected via phone interview by Customer Research Inc.

KS
KEN S.
Albany, OR
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
2006 Cadillac Escalade
I took my Caddy to Continental to get the water pump and thermostat replaced due to a leak coming from the bottom of the pump. As usual the team got right on it and did a superb job of replacing it. Leak is gone, yea! It's always a pleasure to go to Cor dray's Continental and discus things with Brian and his team of technicians. The Escalade is new to my wife and I and Brian know I'm picky about my vehicles so I will be back to see him.

Thanks guys!