Cordrays Continental Auto Repair & Transmission

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

307 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago

Reviews


PT
Paul T.
Jefferson, OR
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Paul said this business has always done a good job for him. They do a great job and always have. He has been a customer for years.
This review was collected via phone interview by Customer Research Inc.

CW
Cheryl W.
Lebanon, OR
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Cheryl said the staff was nice, squeezed her in to the schedule, and completed the service under budget.
This review was collected via phone interview by Customer Research Inc.

KS
KEN S.
Albany, OR
Mercury Montego
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Mercury Montego
Another pleasant visit at Cordrays; had my oil changed with lube and also repaired the upper transmission mount.

Thanks for a good job guys!

LG
Leonnard G.
Albany, OR
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
leonnard said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LV
Larry V.
Jefferson, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Larry said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

EW
Eyvonne W.
Oregon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/08/2018 Category: Service
Eyvonne said she was told at this business she needed $800 worth of work done on her brakes. She got a second opinion and was told she didn't need anything done but her brake pads.
This review was collected via phone interview by Customer Research Inc.
Michael T., Vice President from Cordrays Continental Auto Repair & Transmission responded on 09/12/2018

Yvonne,
Thank You for returning my phone call and talking to me about your concerns and reasons for reviewing us like you did. I feel, and I hope you do too, that there is a better understanding why we recommended the brake repairs that we did, and the liability we would face by doing a simple pad replacement.
I feel I have a better understanding from your point of view and I think we have learned something from this.
Again, Thank You


SY
STEVE Y.
Albany, OR
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Terrific esperience.
Able to get a service appointment at a convenient time, provided courtesy ride to and from shop, work completed when promised, cost came in nearly $200 under estimate due to Brian finding a good deal on parts, AAA discount.

PW
PAT - EMPLOYEE W.
Albany, OR
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Exceptional Customer Service
Service department is very friendly and helpful.

Very busy shop but they always make time to listen to you and make sure you get the service you need

D
DAVE
Albany, OR
Ram
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
Quick and easy
Professional, knowledgeable and timely.

BA
Bob A.
Oregon
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Bob said the work the staff does is excellent.
This review was collected via phone interview by Customer Research Inc.

CE
Crystal E.
Roscommon, MI
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Crystal said that the place has never let her down, she has been going there for twenty one years.
This review was collected via phone interview by Customer Research Inc.

JH
Jason H.
Albany, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Jason said service was awesome at this facility.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Turner, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Mike said the staff at this facility did a good job. They were quick and efficient.
This review was collected via phone interview by Customer Research Inc.

KS
KEN S.
Albany, OR
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
2005 Town & Country
As a repeat customer it's always a pleasure to bring my vehicle here for work, whether it's major or minor work the team at Cordrays do a fantastic job.

Thanks guy's!!

SP
Steve P.
Oregon
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Steve said the business was helpful. They got knew what they were doing and got his issue fixed right away.
This review was collected via phone interview by Customer Research Inc.

JM
JASON M.
West Linn, OR
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Got us back on the road!
Brian was critical getting us back on the road after a hose failure on our 2011 Toyota Highlander on a Friday at 3pm. Brian stayed later than usual to get us back on the road so we could continue our road trip! We are very thankful for Brian and his awesome efforts to help us.

LL
Laurie L.
Oregon
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Laurie said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SW
Stanley W.
Halsey, OR
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Stanley said the businesses service is good. They did everything they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

BH
Bert H.
Albany, OR
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Bert said he has used this business for years and the service has always been great. Brian is very familiar with his vehicle and always treats him fairly.
This review was collected via phone interview by Customer Research Inc.

RY
Ricki Y.
Scio, OR
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Ricki said he has been going to this facility for years and they do a nice job with his vehicle.
This review was collected via phone interview by Customer Research Inc.