Cordrays Continental Auto Repair & Transmission

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

364 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


DR
Dave R.
Oregon
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Dave said he has done business with them for years and they always do a great job.
This review was collected via phone interview by Customer Research Inc.

CP
CHRIS P.
Albany, OR
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Quality, Honest Sevice
I brought my truck in after the transmission started acting up. Cordrays was able to diagnose the issue right away, and let me know that I needed my trans rebuilt. They gave me a time frame and we talked about budget. Not only did they stay on budget, my transmission runs better than when it was new! I have no doubt the work they did will last a lifetime! These folks are good, honest, people who won't come up with bogus repairs and maintenance you don't need. They kept me updated every step of the way so I always knew what was going on. I wouldn't get my truck serviced anywhere else. There is no better place in the valley to have transmission or mechanical work done. I'm very happy with how I was taken care of and will continue to come here in the future for my automotive needs!

Verified Customer
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018
Prepurchase auto inspection
Overall, satisfied.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/19/2018
Prepurchase inspection error
Overall, seemed good. Disappointed that mechanic said right bearings okay, but other mechanic at another shop checked saying unsafe to drive. There was also a corresponding code. Of course, other mechanic could be exaggerating, or the mechanic at this shop missed it.
Michael T., Vice President from Cordrays Continental Auto Repair & Transmission responded on 10/20/2018

Tom,
Thank You very much for taking the time to give us a review on the inspection we did on your Silverado. I apologize that it seems we missed the cause of your complaint. I do not have an explanation for why, or how we missed that. I will speak with the technician involved to see what happened here and we will get in contact with you in the next day or two.


Verified Customer
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
QUICK AND EXPERT SERVICE
ALWAYS LISTEN TO YOUR CONCERNS AND THEY EXPLAIN EACH PROCEDURE "IN PLAN ENGLISH".

EG
Earl G.
Albany, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Earl said a torch converter went bad on his vehicle and he had to get it towed to this business. When they got his vehicle they paid the tower for bringing the vehicle. The business also performed a service because one was due and all was free of charge. He didn't pay for anything and this business was great.
This review was collected via phone interview by Customer Research Inc.

EC
Emily C.
Tangent, OR
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Emily said they were kind, nice and friendly. Her only issue was when she first got there and there was no one at the desk. She had to wait.
This review was collected via phone interview by Customer Research Inc.

CC
CARLA C.
Jefferson, OR
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Awesome folks, awesome service! We were quite pleased with how fast and courteous you were. Thank you so much for fixing our 2004 Chevy Tahoe
Awesome folks, awesome service! We were quite pleased with how fast and courteous you were. Thank you so much for fixing our 2004 Chevy Tahoe

BT
Brian T.
Oregon
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Brian said he has always been happy with the service.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Albany, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Chris said the staff is straight forward. They gave him a time frame about looking at his vehicle and when he went back, the vehicle was ready. Overall they provide a great straight forward service, which is very refreshing.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Oregon
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Dave said they are very trustworthy.
This review was collected via phone interview by Customer Research Inc.

PO
Perry O.
Albany, OR
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
Perry said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

BP
Brittany P.
Oregon
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Brittany said they are the only the place she lets service her vehicle.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Monmouth, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
John said the staff are courteous and informative, they do good work.
This review was collected via phone interview by Customer Research Inc.

EB
Edgar B.
Salem, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Edgar said this business is doing pretty good. Michael and Tom, the owners, answer all his questions, as well as provide what the vehicle needs.
This review was collected via phone interview by Customer Research Inc.

KS
KEN S.
Albany, OR
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
My new vehicle
Brought in my (new to me) 2017 Chevy Silverado 1500 LT RWD for its first oil change. Brian and the guys really liked it and they did a great job as usual for me. I was in and out in less than an hour and with the help of one of the techs Brian was able to lookup an answer for me about an unrelated question on another one of my vehicles.

Wow, such good friendly service. You really can trust your car, truck, SUV, or whatever you drive to Cordray's Automotive.

Thanks guys!

CC
Chase C.
Albany, OR
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Chase said this business is good. He has been working with them for a long time.
This review was collected via phone interview by Customer Research Inc.

JF
Justin F.
Scio, OR
GMC Sierra 3500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Justin said the business is awesome.
This review was collected via phone interview by Customer Research Inc.

PT
Paul T.
Jefferson, OR
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Paul said this business has always done a good job for him. They do a great job and always have. He has been a customer for years.
This review was collected via phone interview by Customer Research Inc.

CW
Cheryl W.
Lebanon, OR
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Cheryl said the staff was nice, squeezed her in to the schedule, and completed the service under budget.
This review was collected via phone interview by Customer Research Inc.

KS
KEN S.
Albany, OR
Mercury Montego
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Mercury Montego
Another pleasant visit at Cordrays; had my oil changed with lube and also repaired the upper transmission mount.

Thanks for a good job guys!