Cordrays Continental Auto Repair & Transmission

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

364 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


TG
Tom G.
Oregon
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Tom said the business made everything right.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/22/2019 Category: Service
Tom said the business added work and completed it without being authorized to do so.
This review was collected via phone interview by Customer Research Inc.
Michael T., Vice President from Cordrays Continental Auto Repair & Transmission responded on 02/27/2019

Tom,
Totally our bad ! You wanted the air filter changed/cleaned and we changed your fuel filter instead. I hope the refund on the fuel filter satisfies you ! Thank You for letting us know about this and thank you for your business !


Verified Customer
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018
Prepurchase auto inspection
Overall, satisfied.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/19/2018
Prepurchase inspection error
Overall, seemed good. Disappointed that mechanic said right bearings okay, but other mechanic at another shop checked saying unsafe to drive. There was also a corresponding code. Of course, other mechanic could be exaggerating, or the mechanic at this shop missed it.
Michael T., Vice President from Cordrays Continental Auto Repair & Transmission responded on 10/20/2018

Tom,
Thank You very much for taking the time to give us a review on the inspection we did on your Silverado. I apologize that it seems we missed the cause of your complaint. I do not have an explanation for why, or how we missed that. I will speak with the technician involved to see what happened here and we will get in contact with you in the next day or two.


AK
ANITA K.
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
OIL CHANGE
APPOINTMENT ON TIME, QUICK SERVICE, EXPLANATION OF ALL ISSUES COVERED, REASONABLE PRICING

RV
Ray V.
Albany, OR
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2019 Category: Service
Ray said the work was fine, however there was one thing that was not satisfactory.
This review was collected via phone interview by Customer Research Inc.

LS
Lon S.
Albany, OR
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Lon said the business had done work for him before, they went above and beyond, did it with ease and was great.
This review was collected via phone interview by Customer Research Inc.

BS
Brock S.
Albany, OR
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Brock said that business always does good work.
This review was collected via phone interview by Customer Research Inc.

KS
KEN S.
Albany, OR
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Cadillac service
Had the oil changed in our 2006 Cadillac and as usual the team at Cordray's did an excellent job. One of the best places to take your vehicle in for repairs or service.

BB
BRUCE B.
Albany, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Great service and complete trust!
I have complete confidence in the work and service Cordrays provide!

MD
MIKE D.
Albany, OR
GMC Sierra 3500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
They do it right the first time
Been in several times over the years and have never had to take it back for the same issues. They are not like other shops and just throw expensive parts at something hoping they get lucky.

KM
Kevin M.
Springfield, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019
2003 LB7
We had new injectors installed about 2 years ago. The service you get from Cordrays Continental is hands down amazing. Very Professional and knowledgeable. I would recommend this business to anyone.

JB
JAMES B.
Albany, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Great customer service
Told me what was wrong with my truck and provided a fair quote. When I learned it was going to be partially covered by warranty from the place that originally fixed my truck they were friendly and understanding of that. I would definitely bring my truck back in if i need work done.

NH
Nick H.
Lebanon, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Nick said this business probably has the best mechanic in his area. He mentioned that the service was outstanding also.
This review was collected via phone interview by Customer Research Inc.

SM
STEVE M.
Albany, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Professional and friendly
Everyone there is awesome, professional, and knowledgeable. They are the only shop I trust with my rig to service my BD Transmission. I plan on having them do some additional work on my Diesel engine as well. Just can’t say enough good things about these guys.

Sincerely thanks,

Steve McIlnay

OB
ORVILLE B.
Aumsville, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019
F350 powerstroke oil leaks
Cordrays is my trusted diesel repair folks.
I always know the job is done right.
When it comes to transmissions there no one better in this state as far as I'm concerned!

DH
Don H.
Albany, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Don said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

BB
BRUCE B.
Albany, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Quality work!
Repair and service you can always trust!

SY
STEVE Y.
Albany, OR
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
All positive!
Quality repair work at fair prices. Need I say more?

AM
Alan M.
LINCOLN CITY, OR
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Alan said that the service center did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Albany, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Professional. Knowledgeable.
You can trust that they know what they are doing and that they won't do more than what should be done.

DK
Dave K.
Corvallis, OR
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Dave said they were responsive, clear about issues and answered any questions he had.
This review was collected via phone interview by Customer Research Inc.