Cornforth Campbell Collision CARSTAR

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

419 Reviews

99% Would Recommend
Latest Review 2 months ago

Reviews


MM
Meranda M.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2014 Category: Collision
Meranda said her overall experience was okay. The repair process was timely.
This review was collected via phone interview by Customer Research Inc.

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Tina E.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Collision
Tina said her experience with the facility was wonderful. When they called her about starting the repairs they did not ask about the vehicle right off, they asked her how she was first. The customer service provided was amazing. The repairs were done quickly and they were finished before the promise date. They were also honest with her about how long things would take, which she appreciated.
This review was collected via phone interview by Customer Research Inc.

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Heather O.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2014 Category: Collision
Heather said she did not have any issues. She has to go back to this business to have the fender adjusted.
This review was collected via phone interview by Customer Research Inc.

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Carlos A.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2014 Category: Collision
Carlos said the service at this business was very good. He said his vehicle looked like it never had any damage at all.
This review was collected via phone interview by Customer Research Inc.

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Sigmund B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2014 Category: Collision
Sigmund said they did a fine job and they took care of it quickly. There was no need for them to keep him informed. He chose not to elaborate further.
This review was collected via phone interview by Customer Research Inc.

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Russ S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2014 Category: Collision
Russ said the facility was done when they said they would be. The repairs were done really well and they even took care of all the paperwork for him.
This review was collected via phone interview by Customer Research Inc.

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Brian W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2014 Category: Collision
Brian said that his vehicle was ready a week earlier than expected.
This review was collected via phone interview by Customer Research Inc.

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Ralph L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2014 Category: Collision
Ralph said the experience was excellent and everything went very smoothly. His vehicle was completed earlier than it had been promised.
This review was collected via phone interview by Customer Research Inc.

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Roger N.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2014 Category: Collision
Spoke with Gabriella. She said this business finished the work on time. She did not have communication with the business.
This review was collected via phone interview by Customer Research Inc.

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Carole M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2014 Category: Collision
Carole said the business was awesome, courteous and well managed. The repairs were done fast and they cleaned out her vehicle.
This review was collected via phone interview by Customer Research Inc.

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Ashley H.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2014 Category: Collision
Ashley said she noticed that there was something with the back end was driving different after the accident. They said they would look at it but it does not appear they did an inspection of the rear end. Three days later the vehicle back end felt like it was dragging. She took it to a mechanic shop on Saturday who said that when the accident occurred the 4 wheel drive was hit and bounced around.
This review was collected via phone interview by Customer Research Inc.

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Lisa M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2014 Category: Collision
Lisa said Danny was awesome and it was a great experience overall. During the repair, he spoke with her almost everyday, keeping her informed of the progress. Everyone at the facility was friendly, courteous and professional.
This review was collected via phone interview by Customer Research Inc.

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Debbie K.
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/07/2014 Category: Collision
Debbie said she was fine with the repair but not with being charged $13 a day for insurance for the loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

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Ronald K.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2014 Category: Collision
Donald said they did a good job at this business. He had to contact them for status updates.
This review was collected via phone interview by Customer Research Inc.

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Ashley C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2014 Category: Collision
Ashley said out of all the businesses of this type she has been to, this is the best.
This review was collected via phone interview by Customer Research Inc.

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Merri K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2014 Category: Collision
Merri said this business excels in customer service and the repair was done quickly.
This review was collected via phone interview by Customer Research Inc.

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Ann H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2014 Category: Collision
Ann said there wasn't any hassle. They did not set a due date, but the vehicle was ready earlier than expected. Her insurance company dealt with the estimate.
This review was collected via phone interview by Customer Research Inc.

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Min K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2014 Category: Collision
Min said they did the paperwork right away.
This review was collected via phone interview by Customer Research Inc.

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Richard O.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2014 Category: Collision
Richard said this business did a good job on his mother's repairs last year. He said he checked with his insurance and this business was on their list, so it was a no brainier to bring the vehicle to them. He said this business kept him informed and the repairs were on schedule.
This review was collected via phone interview by Customer Research Inc.

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Kirsten M.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2014 Category: Collision
Kirsten said she is not a 100 percent sure that her vehicle was fixed correctly. She chose not to evaluate the quality of the work because she wants to drive the vehicle a little more.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 419 in total