Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71
4.7

( 566 Reviews )

97% Would Recommend
Latest Review 5 days ago

Reviews


AB
Adele B.
Bismarck, ND
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Adele said everyone at the business is personable, knowledgeable, trustworthy, and incredibly reasonable. The service was absolutely perfect and they keep her informed during the service. She said there is a great group of people working there and the business is the only place she will take her vehicle anymore.
This review was collected via phone interview by Customer Research Inc.

MM
Merrick M.
Bismarck, ND
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Merrick said the customer service was good. The employees did a good job with fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

TM
TANYA M.
Mandan, ND
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2019
Fast Repair Appointment
I called on a Friday and asked for an estimate. They were able to schedule me on Monday. 1 day repair. I was happy they gave me a ride to work & picked me up at the end of the day. Only negative I have is that my final bill was $100 more than the estimate. Great, friendly service. Great group of guys.
Donald E. from Country Auto Clinic responded on 04/01/2019

Thank you for the great review and allowing us to service your vehicle. I want to apologize for the billing mistake. Thank you also for taking time out of your day and returning so we could credit the difference back to you.


BL
BOB L.
Mandan, ND
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Very friendly and trusting.
They check the vehicle over very well. If they find things they make me aware of it and I decide if I want it repaired/replaced. I rely on this vehicle every day. I want in its best operating condition, so it takes me where I need to go. Country Auto helps me get that done.

JH
Jennifer H.
New Salem, ND
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Jennifer said the staff was friendly, helpful, and explained everything.
This review was collected via phone interview by Customer Research Inc.

KM
Kyle M.
Bismarck, ND
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Kyle said the service was fair and quick.
This review was collected via phone interview by Customer Research Inc.

MA
Mike A.
Lincoln, ND
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Mike said he was in and out within in 30 minutes. They treated him well. This is his go to business.
This review was collected via phone interview by Customer Research Inc.

BA
BILL A.
Bismarck, ND
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Great service
After adjusting the serpentine belt which was the source of chirping noise the technician pointed out the start of some very minor water stains that could be a source of problems in the future. Great service.

SS
STUART S.
Mandan, ND
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
2008 Silverado work
Did a great job!

JB
Jeff B.
Moffit, ND
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Jeff said he is satisfied with the business and the staff provides good work.
This review was collected via phone interview by Customer Research Inc.

KG
KOLE G.
Bismarck, ND
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Very helpful staff
I wasn’t exactly sure what was wrong with my pickup but Shane was so helpful and thoughtful when I brought it in. I will definitely be back very professional and pickup was fixed n

DA
DARCY A.
Bismarck, ND
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Car ABS and T/C lights on. Problem fixed.
Problem was identified and resolved. Staff took time to discuss issues. Help with transport. Thanks.

AB
Adele B.
Bismarck, ND
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Adele said the service was spectacular for her. She had taken her vehicle in to someone else, and they gave her a new battery and new alternator, which was over $200 for nothing. This business saved her by getting the battery, making sure the alternator was fine, and they replaced the starter. They were also excellent at letting her know what was going on and talked to her before any work was done, so they were excellent. If anyone has a vehicle issue, they should take their vehicle there, because the staff are trustworthy reliable and honest.
This review was collected via phone interview by Customer Research Inc.

KL
Kami L.
Lincoln, ND
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Kami said the staff is honest with what is wrong with the vehicle, friendly and helpful
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Bismarck, ND
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Jeff said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

SS
SARA S.
Bismarck, ND
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Fixed Window
AWESOME! Very friendly and kept me informed. Thank you!

CL
Chris L.
Bismarck, ND
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Chris said the customer service was great. He said they were right there waiting for him when he came in with a friendly smile. He said the staff was very friendly, They made sure to clarify what they were doing when they did it. He said he felt that they were honest and felt he could trust them with his vehicle.
This review was collected via phone interview by Customer Research Inc.

BL
Bruce L.
Sterling, ND
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Bruce said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

EA
Elizabeth A.
Bismarck, ND
Isuzu Trooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Elizabeth said the employees are awesome, nice, courteous, friendly and keep her informed about her vehicle. The job they did was awesome.
This review was collected via phone interview by Customer Research Inc.

PR
Patrick R.
Menoken, ND
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
Patrick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.