Reviews
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Peter T.
Dodgeville, WI
Dodge Sprinter
Verified Customer
Peter said it was a great experience at this business. The staff got him in quickly, got the parts quickly, and they worked within his time frame.
Recommended
This review was collected via phone interview by Customer Research Inc.
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James H.
Regan, ND
Dodge Pickup
Verified Customer
James said the staff always does a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jordan H.
Bismarck, ND
Dodge Pickup
Verified Customer
Jordan said this business treated him good and got the job done quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
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KENT F.
Bismarck, ND
Honda Ridgeline
Verified Customer
You can trust them to repair only what is wrong, at a resonable price.
I have a shop I can count on when I need a repair. Frenchy
Recommended
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Tom W.
Bismarck, ND
Jeep Grand Cherokee
Verified Customer
Tom said this business was good to him. The prices are kind of high, but he pays to get his vehicle fixed.
Recommended
This review was collected via phone interview by Customer Research Inc.
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DARCY A.
Bismarck, ND
Buick LaCrosse
Verified Customer
Fixed my car. Communicated well.
My car was misfiring and hot smelling. The engine light was on. My description was received and communication before, during and after service was educational and helpful. The service workers were pleasant. My car was completed in a timely manner. Now it purrs. Cost was appropriate.
Recommended
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Paul C.
Bismarck, ND
Cadillac Eldorado
Verified Customer
Paul said the business provides good service and they do good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Baldwin, ND
Chevrolet Suburban
Verified Customer
the people and the great service
I like that they actually work on my vehicle when they say they are going to. I also appreciate that they call me when they figure out the problem and ask my permission to fix it. Great service, great people. I've been going here for 11 years and haven't had a bad experience yet.
Recommended
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RAY K.
Mandan, ND
Dodge Pickup
Verified Customer
Ray /Dodge 2001
Totally satisfied. Amazed at the professionalism displayed to each and every customer. Congratulations to a great staff.
Recommended
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Beatrice H.
Center, ND
Ford Edge
Verified Customer
Beatrice said the employees provided thorough service. They provided really good work. They called her with information on her needed service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Sonya H.
Bismarck, ND
Chevrolet Corvette
Verified Customer
Sonya said the employees were knowledgeable. They provided very efficient service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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ALLEN B.
Mandan, ND
MINI Cooper Hardtop
Verified Customer
Professional Garage
Visit Country Auto to get your vehicle fixed right
Recommended
Verified Customer
Linton, ND
Chrysler Town & Country
Verified Customer
Review
Country auto clinic kept me in the loop while working on my vehicle. They were very pleasant and nice to work with! Definitely recommend
Recommended
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Molly M.
Bismarck, ND
Honda Accord Sdn
Verified Customer
Molly said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Todd H.
Bismarck, ND
BMW 3 Series
Verified Customer
Todd said that this is a great business.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Dan S.
Bismarck, ND
Ford Mustang
Verified Customer
Dan said he was pretty satisfied with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Brenda C.
Lincoln, ND
Jeep Grand Cherokee
Verified Customer
Brenda said this business did a good job with her vehicle. The fan to cool the motor was working and then it was not after they worked on her vehicle. She told them and they said to bring it in the next day and they took care of it. He added to keep up the good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
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CAROL H.
Mandan, ND
Jeep Patriot
Verified Customer
Not so great
When I went to pay the person said.. that will be $32..I was completely shocked..I didn’t say anything, just paid him but as I walking to my car I said to myself never again.. I won’t be back..all I had done was get a tail light bulb put in.. I have never in my life been taken advantage of like that in my life!
Donald E. from Country Auto Clinic responded on 09/12/2018
I am sorry that you were displeased with the bill it is not our intention to make you feel that you overpaid for this service. Please allow me to explain how the labor process works. The shop rate is $100 per hour flate rate. Which means that the published labor time from the manufacturer states it should take .4 tenths of an hour to do the job which would be 24 minutes. It took the technician around 20 minutes from start to finish to remove the tail lamp assy. and replace the bad bulb. You were charged .3 tenths which is $30 labor plus the price of the bulb. Published labor rates were put in place by the manufacturer as a guide line to suggest how long a job should take, and this is the fairest way to charge for a service.
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Tyler R.
Bismarck, ND
Ford F-150
Verified Customer
Tyler said the business provided good service and they were also very informative.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Ted H.
Minot, ND
Ram
Verified Customer
Ted said he gets nothing but great service from the staff and they are timely . He has never had any bad service what so ever, he is happy with the them. He uses their service for both his personal and work vehicles.
Recommended
This review was collected via phone interview by Customer Research Inc.