Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

534 Reviews

97% Would Recommend
Latest Review 9 days ago

Reviews


SJ
Summer J.
Bismarck, ND
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Summer said the staff was friendly, helpful, and they have great pricing. She appreciates their service.
This review was collected via phone interview by Customer Research Inc.
Donald E. from Country Auto Clinic responded on 03/13/2018

Thank you for the great review, and thank you for coming in and allowing us to repair your vehicle.


JP
JEFF P.
Bismarck, ND
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
Maintenance
I am grateful for the local team at the country auto clinic in Bismarck nd. The crew is consistently working hard to perform what needs to be done when you bring in your vehicle. Never had a problem with bringing in a vehicle.
Donald E. from Country Auto Clinic responded on 03/13/2018

Thank you Jeff, we always look forward to helping you with all your service needs, you have been a loyal customer for many years and we really appreciate that.


CL
Chris L.
Lincoln, ND
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Chris said the employees did everything he asked, and they asked for his consent first. They charge a higher labor rate when he brings in the parts.
This review was collected via phone interview by Customer Research Inc.
Donald E. from Country Auto Clinic responded on 03/13/2018

Thanks Chris for the great review, we strive to always keep the customer informed of the repair process.


DA
Darrell A.
Bismarck, ND
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Darrell said the employees do good work and provide good service. He's been treated very well every visit.
This review was collected via phone interview by Customer Research Inc.
Donald E. from Country Auto Clinic responded on 03/13/2018

Thanks Darrell, you and your family have been valued customers for many years, and we here at Country Auto Clinic are thankful for your loyalty.


KE
Ken E.
Bismarck, ND
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Ken said the service is always great. The staff is attentive and the work is good.
This review was collected via phone interview by Customer Research Inc.
Donald E. from Country Auto Clinic responded on 03/13/2018

Thank you Ken, we appreciate the positive feedback.


TW
TOSHA W.
Bismarck, ND
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018
Customer service
Staff was very friendly, timely, and honest. I will be back. Thank you.
Donald E. from Country Auto Clinic responded on 03/13/2018

We are glad to have been able to meet your vehicle repair needs. Thank you.


TS
TY S.
Bismarck, ND
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2018
Courtesy cleanliness and honesty
I like that they call with the problem and how much it will cost before they fix it. They also let you know how long it’s going to take.
Donald E. from Country Auto Clinic responded on 03/13/2018

Thank you for giving us the opportunity to help you out and repair your vehicle.


PH
PAT H.
Bismarck, ND
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018
Worked late to complete the work on my car.
I was going to be leaving town for several days and needed to have my car before I left. The crew at Country Auto worked late on a Friday night to complete the work on my car so I could have the car before I left town. Thank you very much.
Donald E. from Country Auto Clinic responded on 03/13/2018

We do believe in going that extra mile for the customer, in this case we were glad to get your vehicle repaired and back to you by the weekend. Thank you.


MS
Mikailou S.
Bismarck, ND
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Mikailou said the business was able to fix his vehicle the same day. He called them from work and told them he would not be able to leave his workplace to pay the bill, so they could begin working on his repairs. One of the mechanics came to his job and got the money, so they could begin working on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DD
Dennis D.
Bismarck, ND
Chrysler Concorde
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Dennis said the business got him in right away.
This review was collected via phone interview by Customer Research Inc.

AZ
Antonette Z.
Bismarck, ND
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Antonette said the business is really good.
This review was collected via phone interview by Customer Research Inc.

TS
Theresa S.
Moorhead, MN
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Theresa said they are reasonably priced. They listened to what she had to say and they did a good job.
This review was collected via phone interview by Customer Research Inc.

BA
BILL A.
Bismarck, ND
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018
Oil Change
Had a good experience. Came here because of the 10.00 discount coupon for oil change. I've always received good service on auto repair.

WS
WANDA S.
Bismarck, ND
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2018
First Time Customer
As a first time customer, I was very pleased with my experience at Country Auto Clinic.

SM
Steven M.
Bismarck, ND
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Steven said they diagnosed the problem correctly.
This review was collected via phone interview by Customer Research Inc.

LB
Lawton B.
New Salem, ND
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Lawton said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SH
SHANE H.
Bismarck, ND
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018
Awesome service
You provided us with very quick and reliable service. We also appreciated that you did not try to talk us into any unnecessary repairs to our car.
Donald E. from Country Auto Clinic responded on 02/01/2018

Thank you for allowing us to service your vehicle. We believe in being honest and upfront with all customers about the repairs of their vehicles. We look forward to helping you with any future needs.


AD
Angie D.
Bismarck, ND
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2018 Category: Service
Angie said the business got her in as planned. They got the work done on time. She had no problems. She liked their overall service. The employees were friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

GE
GLENNA E.
Bismarck, ND
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018
Friendly, professional, and know their stuff
I have had more problems with this car. Country Auto worked with me in preventing some major breakdowns. They always explain what needs to be done and give me an estimate before they do anything to the car. If I don't want it done that day they will give me a timeline as to when I need to get it fixed.

JV
Jim V.
Mobridge, SD
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Jim said the staff did what he asked them to do, and did it quickly. He stated they seemed to do good enough work for him. The business is better than other places he has been to. He is 110 percent well with what happened.
This review was collected via phone interview by Customer Research Inc.