Thank you for giving us the opportunity to help you out and repair your vehicle.
We do believe in going that extra mile for the customer, in this case we were glad to get your vehicle repaired and back to you by the weekend. Thank you.
I apologize for the inconvenience, you are a valued customer, and we are thankful that you have put your trust in us over the years. I would like to offer you a free oil change the next time your vehicle needs service. Appontments do not always go a planned and I any sorry that this has happened more than once to you. Please call and ask for me (Don E.) for your next appointment.